Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

160 Reviews

100% Would Recommend
94% Business Response
Latest Review 16 days ago

Reviews


RH
RUSS H.
Bakersfield, CA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Superior Service
My experience with Independent Volvo has always been a five start event. Courteous, professional and accommodating, the staff makes the customer #1 with solid advice and honesty that is beyond compare. Most service departments in dealerships makes a customer feel like part of an assembly line. Independent Volvo makes the customer feel like they are the only priority.
Paul S. from Independent Volvo responded on 10/03/2018

Thank you Russ we always appreciate your business and thank you for being a great customer of Independent Volvo.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KS
KARIN S.
Bakersfield, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Nice guys!
Good shop with nice staff. I appreciate they show you parts and explain things. Paul and Jose are two customer friendly mechanics. I like that you can talk to the person who worked on your car.
Paul S. from Independent Volvo responded on 09/19/2018

Thank you Karin we really appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AF
ALEXIS F.
Bakersfield, CA
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Great service
We take alll our vehicles to Paul for great service.
Paul S. from Independent Volvo responded on 09/19/2018

Thanks for being a great customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MF
Mark F.
Bakersfield, CA
Land Rover LR4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Mark said that he was happy with his service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/19/2018

Thank you Mark.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DE
DAN E.
Arvin, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Keeping Old Volvos on the Road
By switching to Independent Volvo a few years ago, I have been able to economically keep my 2004 XC90 running like a champ and out of the scrap heap.
Paul S. from Independent Volvo responded on 09/19/2018

Once again Dan,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SF
Shoeleh F.
Frazier Park, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Shoeleh said the business provided fast service. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/19/2018

We appreciate you as a customer,thank you Shoeleh.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JO
Javier O.
California
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Javier said that he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/15/2018

Thanks Javier.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TF
TIM F.
Bakersfield, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Prompt, trustworthy, and knowledgeable!!!
I have always had great service at Independent Volvo. Paul and Jose are both excellent at what they do with my cars. (Volvo sedans, Volvo wagons, Chevy pickup, Mercedes ML320 and ML350) I have used them for many years and recommend them for all auto work.
Paul S. from Independent Volvo responded on 08/14/2018

Thanks for the review Tim.As always it is a pleasure having you as a customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MD
Melvin D.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Melvin said the business did a good job and the mechanic was a good man.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/14/2018

Thank you Melvin your a good man yourself.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RL
Ron L.
Vista, CA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Ron said the technician who helped him was very honest. He did a good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/14/2018

Thank you Ron.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CD
CANDICE D.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Extraordinary Service
My Volvo is a 2002 w/almost 130K miles. Independent Volvo helps me maintain the auto for durability & safety. Have a "Plan B" when time will come to purchase another vehicle. Many options/choices of autos...Problematic because I rely on Paul & Jose - therefore, I am reviewing new/used Volvos - simply because I have Independent Volvo that stands behind their work & me. They are very fair, honest, accommodating and I highly recommend them to every Volvo owner! Give them a call - you sill not be disappointed!
Paul S. from Independent Volvo responded on 08/07/2018

Thank you so much for the kind words and great review we really appreciate it.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AL
ANITA L.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Excellent Service as Always!!
I've been taking all my vehicles to Independent Volvo for over 8 years now, excellent service. Finding a good mechanic is like finding a good doctor you can trust and that's what we’ve found in Independent Volvo. Both Paul and Jose are not only excellent mechanics but awesome people who care and who you can trust and depend on. I always tell all my friends, co-workers and family members, or anyone else who’s looking for a mechanic, go see Paul and Jose at Independent Volvo, they’ll take good care of you. If you’re new to the area, look them up. I just took my daughters Volvo in to have the headliner repaired, and have the guys give her Volvo a checkup prior to my daughter going back to college. The headliner is awesome, nicer than when we bought it new. Thanks guys for everything you've done for our family’s vehicles. See you soon!!
Paul S. from Independent Volvo responded on 08/06/2018

I am very pleased that you are happy with our work and service.Thank you for being a great customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RO
RICK O.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
2016 Volvo S80
Paul, as always did a great job on the maintenance on my car and programming a new keless remote.
Paul S. from Independent Volvo responded on 08/06/2018

Thanks Rick you know we appreciate you as a customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SA
Salvador A.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Salvador said the staff fixed his vehicle with whatever issue it had, and they did it quickly.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 07/24/2018

Thank you Salvador.Thanks for giving us a chance we appreciate it. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DW
Derek W.
California
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Derek said his experience with this business was very good. The business did the job right the first time. It was cost effective and on time. The part fit correctly, and he was pleased with the end result.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 07/20/2018

Thank you Derek i am glad you are satisfied.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GA
GLADYS A.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
I can depend on good service.
Thanks again for providing me with good advise on repairs and ser icing my car at 149, miles.
Paul S. from Independent Volvo responded on 07/16/2018

You are always appreciated Gladys.Thank you. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GC
Gerry C.
Bakersfield, CA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Gerry said the owner is very reliable.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 07/16/2018

Thank you Gerry.Any other problems please call us.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KE
KAY E.
Wasco, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
EXTREMELY GOOD!!!!
My 2003 Volvo is running super, thanks for the TLC !
Paul S. from Independent Volvo responded on 07/04/2018

Thank you Kay.If you need any repairs done please give us a call.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

ST
SUZAN T.
Tehachapi, CA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
45,000 tune up
Wonderful service. Very easy to get appointment.
Paul S. from Independent Volvo responded on 07/04/2018

Thanks Susan we appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Verified Customer
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Volví maintenance
Independent Volvo always makes time to fix my car. I just drop it off and they call me when it’s ready for pick up that same day. It is convenient and fast. Great customer service and they keep a record of the things They have done to my car and send emails when it’s time for maintenance. This makes me feel like they know me personally.
Paul S. from Independent Volvo responded on 06/11/2018

Thank you we really appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

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