Jackson Automotive Specialist, Inc.


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586 Reviews

99% Would Recommend
Latest Review 8 days ago
CAMERON W. on 02/17/2018
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"Great Work "
I normally do all the work to my vehicles. Been doing it for years. Didn't have time to fool with it so I took my truck to Jackson for a popping noise that was in the front end after another place did an alignment. The upper control arm bolt was loose. Very dangerous. Jackson got the alignment done and the pop fixed in half a day when everybody else was a week or two out. The truck is almost 20 years old with almost 250k miles and drives better than ever. They are honest and I am very pleased with the work.
Vehicle: Chevrolet Silverado SS
Service Date: 02/15/2018
Review Created: 02/17/2018 07:21 AM
DAVID S. on 02/15/2018
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"Best Service at the Right Price!"
My son took his car to the dealership and was told he needed some items that would total over $900. I took the car to Jackson's and they only repaired items that we needed and was able to get the car in and out on the same day for half the price. I appreciate that I can depend on Jackson's Auto to assess and inform me of items that are truly needed. All employees are friendly!!
Vehicle: Lincoln MKX
Service Date: 02/13/2018
Review Created: 02/15/2018 01:39 PM
Tamara C. on 02/15/2018
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Tamara said they got her in and out really fast.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Robert A. on 02/15/2018
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Spoke with Shirley. She said they always do a great job.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 02/14/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
JOE G. on 02/13/2018
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"Honesty and Excellent Work"
Jackson Automotive Specialists, Inc., represents the the best among any auto repair shops. If you are looking for the cheapest place, this is not it. The old saying that "you get what you pay for" is very true here. What you get here is the very best guaranteed repair work at a rate much cheaper than any dealership anywhere. You will not be charged for something you do not need, and they will go the extra mile to give you the best of service. If there is something that James Jackson does not know about autos I would be very surprised. Rick and Kelly are amazing mechanics, and they have been working there for 20 plus years. I cannot say enough good things about them based on their work on my cars over the years.
Joe G.
Vehicle: Toyota Avalon
Service Date: 02/13/2018
Review Created: 02/13/2018 08:50 PM
JULI H. on 02/12/2018
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"Great info and advice"
We appreciate the complete evaluation we received on a used car we considered buying. Jackson Automotive Specialist seem very knowledgeable and were professional and thoughtful in following up. Thanks
Vehicle: Acura MDX
Service Date: 02/09/2018
Review Created: 02/12/2018 10:58 AM
Chris W. on 02/12/2018
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Chris said the business did a great job and he would highly recommend them.
Vehicle: Ford Escape
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
John N. on 02/12/2018
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Spoke with Renee. She said they are great, she gets good service and she's been going there for years.
Vehicle: Dodge Caliber
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
LORI C. on 02/10/2018
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"Excellent customer service!"
I barely rolled in as my transmission was going out. James was great at keeping me updated on the progress and was very fair on the price to replace the transmission as well as another repair. My escalade is running great now and I will be back again when in need of repairs!
Vehicle: Cadillac Escalade
Service Date: 02/09/2018
Review Created: 02/10/2018 09:28 PM
CHARLES M. on 02/10/2018
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"Always great service and excellent workmanship!"
Jackson Automotive is my preferred choice! I have several cars that have been 'touched' by Jackson Automotive for various reasons. Drop my car off and never worry about the service knowing that the problem will be fixed accurately the first time.
Vehicle: Hyundai Sonata
Service Date: 02/08/2018
Review Created: 02/10/2018 03:41 AM
Allen B. on 02/10/2018
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Spoke with Allen's wife. She said the service was good and fast.
Vehicle: Nissan Murano
Category: Service
Service Date: 02/09/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Jerry T. on 02/02/2018
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Jerry said the service was great.
Vehicle: Nissan Murano
Category: Service
Service Date: 01/23/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Clay D. on 02/02/2018
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Clay said this business does the best job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 01/25/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Florencio G. on 02/02/2018
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Florencio said the staff at this business took the time and made their best effort to get him on his way. He truly appreciated that they helped him make the long trip home safely. Everything was fine after their good service. He has already highly recommended this facility to others.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Dylan G. on 01/25/2018
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Spoke with John. He said the staff did good work, and they're good to deal with.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/29/2017
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Doug P. on 01/23/2018
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Doug said the staff was done quickly, and the work was done on time. The vehicle was put together nicely.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 01/19/2018
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Mark R. on 01/22/2018
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Mark said the business provides good service.
Vehicle: Ford F-150
Category: Service
Service Date: 01/18/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Steve L. on 01/20/2018
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Steve said the staff at this business did a great job servicing his vehicle. He stated James couldn't be more pleasant .
Vehicle: Lincoln Town Car
Category: Service
Service Date: 01/12/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
SUZANNE M. on 01/18/2018
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"Automotive repair"
We have used Jackson and Automotive for over 20 years for our own vehicles as well as later on our children’s vehicles they are always quick honest accurate no-frills just honest work good people
Vehicle: Dodge Dakota
Service Date: 01/16/2018
Review Created: 01/18/2018 03:31 AM
Mike D. on 01/18/2018
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Mike said the service was very good and he was impressed with everything that they did.
Vehicle: GMC Acadia
Category: Service
Service Date: 01/08/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
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