Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

707 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


JH
John H.
Heath, TX
Audi Q7
Verified Customer
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02/14/2019 Category: Service
John said that this business is great. They always take good care of him, do good work and communicate well.
This review was collected via phone interview by Customer Research Inc.

HS
HEATHER S.
Rockwall, TX
Chevrolet Malibu
Verified Customer
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02/11/2019
Friendly staff, good service
Friendly staff, good service

DL
DAVID L.
Rockwall, TX
Chevrolet Blazer
Verified Customer
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02/09/2019
Trust
They can be trusted to fix the issue. and when you get it back it's right.

AS
ALICIA S.
Mesquite, TX
Dodge Grand Caravan
Verified Customer
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02/07/2019
Great Service
Great service at a reasonable price. They always recommend what's best for your vehicle without being pushy just to get your business.

KC
Kevin C.
Rowlett, TX
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Kevin said the business was able to complete the work on the vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

KG
KIRK G.
Rockwall, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Great service
The service is great and prices are fair.

MS
MIKE S.
Rockwall, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Fast, Friendly, Knowledgeable
Great people that know what they are doing - highly recommend

RH
RAY H.
Quinlan, TX
Lexus IS 250
Verified Customer
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01/24/2019
Very trustworthy
Jackson is very thorough when you bring vehicle into their shop. You tell them the problem and they are able to find the problem and give you an estimate usually within minutes. They do not try and sell you something that is not needed and they don’t waste time so they just charge you for shop hours. I have taken my vehicle to them on 4 different occasions and they fixed my problem while I waited. Fair priced and very thorough.

SD
Sue D.
Rockwall, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Sue said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN(BILL) L.
Garland, TX
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
A ++++ SUPER DUER !
HONEST, KNOWLEDGABLE, GOOD PEOPLE. YOU WILL HAVE 2 DRIVE A LONG WAY 2 FIND BETTERER !

WA
WILLIAM A.
Farmersville, TX
BMW 3 Series
Verified Customer
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01/19/2019
Awesome as always
James at the front desk is GREAT, he knows exactly what he's doing and doesn't waste your time. I had taken my car to Classic BMW and will never make that mistake again. The care and service I get at your shop is a step above anything I've gotten anywhere else. My BMW will never go anywhere else. I can tell you Classic BMW didn't get a good review at all.

AB
ALICE B.
Rockwall, TX
Lexus RX 330
Verified Customer
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01/16/2019
Great service
They go out of their way to give you & your car the best service. I feel very confident in their knowledge of how to take the best care of my car.

JJ
Jill J.
Rowlett, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jill said the employees were honest and kept her updated. She stated they made her feel good because they saved her from future repairs.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Rockwall, TX
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Dan said the business was excellent. They did everything he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

CC
CINDY C.
Rockwall, TX
Chevrolet Tahoe
Verified Customer
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12/23/2018
Great Place
Great place with honest people working for them. I don't feel like I have been riped off with additional repairs not needed. i trust their work and will continue to go there for all repairs.

JH
JAMES H.
Rockwall, TX
Suzuki XL7
Verified Customer
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12/21/2018
Courteous and dependable
Courteous and dependable same day service.

DP
Dhruv P.
El Cerrito, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Dhruv said the business made everything clear and they did what they needed to do.
This review was collected via phone interview by Customer Research Inc.

TR
TODD R.
Rockwall, TX
Volkswagen Tiguan
Verified Customer
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12/20/2018
Trust worthy Shop
My 18 year Old daughter went to Rusty Wallace VW to get her Car fixed, they wanted $1700 to get it running, charging her for all kinds of things she didn't need. Had the Car towed to Jackson Automotive, car was fixed next day for $500, Car runs great !

JF
Jim F.
Rockwall, TX
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Spoke with Carol. She said the staff is extremely bright when diagnosing problems.
This review was collected via phone interview by Customer Research Inc.

BW
Brent W.
Rockwall, TX
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Brent said Jackson was honest. He provided straight forward service. He provided him service information on possible repairs.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 707 in total