Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

289 Reviews

100% Would Recommend
99% Business Response
Latest Review 5 days ago

Reviews


BB
BILLIE B.
Chicago, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Comfortable and Grt service!
I have a good feeling when my car is serviced, all seem knowledgeable and kind!
Bill S. from Hynes Auto Service responded on 01/14/2019

Thank you so much for bringing in your car with us! We love hearing that we our customers feel well taken care of whenever they leave their cars with our incredibly knowledgable staff. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

LV
Lin V.
Chicago, IL
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Lin said she had a wonderful experience with this business. Each person here is willing to serve her to the best of their abilities. She has been with them for many years and she trusts them completely. The staff here always tell her the truth about her vehicle.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 01/11/2019

Thank you so much for recognizing the different abilities each of our staff bring to the business to create the best environment for our customers. We appreciate your loyalty with us for so many years and look forward to continuing to provide you with the honest and efficient work on your vehicles!

Bill Stegich
Owner
847-724-9732

EV
ERIC V.
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Super Service
Hynes Auto Service provides exceptional customer service and honest assessment of my service needs. The receptionist, Natalie, is friendly and works to resolve maintenance issues as expeditiously as possible. The serviceman, Billy, was courteous and explained my repair before and after completion.
Bill S. from Hynes Auto Service responded on 01/03/2019

Our staff loves to hear that their customers feel well taken care of. Thank you so much for taking the time to acknowledge all the hard working hands involved in providing excellent service to your vehicle needs and we look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

MA
MARILYN A.
Winnetka, IL
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Great shop
Very reliable and trustworthy in all respects—workmanship, service advice, prices. And a friendly atmosphere!
Bill S. from Hynes Auto Service responded on 12/31/2018

Thank you so much for bringing in your business with us! We love hearing that our customers feel welcomed and well taken care of when they bring in their cars with us. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

TS
TOM S.
Winnetka, IL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
holiday oil change
Thanks again for the great service! I appreciate you checking my vehicle to see what it needs. Always a non-stressful experience. Thanks, Billy
Bill S. from Hynes Auto Service responded on 12/20/2018

Thank you so much for bringing in your business with us! We love hearing that our customers had a non-stressful time when dealing with their vehicles and leaving feeling well taken care of. We look forward to helping again in the future!

Bill Stegich
Owner
847-724-9732

BP
BUD P.
Northbrook, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Always courteous, professional and hlepful
Everyone is thoroughly professional and your work is top notch. Thank you.
Bill S. from Hynes Auto Service responded on 12/17/2018

We appreciate your business and are thankful for the encouraging review of how hard our staff works to provide our customers with the best service. Thank you so much and we look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

BK
Betty K.
Winnetka, IL
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Betty said they're honest people. Also, they do their best.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 12/21/2018

We appreciate hearing that our customers feel well taken care of with our honest communication about proper car maintanence and vehicle safety. Thank you so much for bringing in your business with us and we look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

LS
Lois S.
Glenview, IL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Lois said that they were very good.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 12/21/2018

Thank you so much for bringing your business in with us! We appreciate our customers very much and work hard to provide excellent service for them every time they come in the shop. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

SB
Scott B.
Golf, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Scott said the service was great. He would have liked the service part to have cost less.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 12/14/2018

Thank you so much bringing in your business with us! We love hearing that our customers felt they were well taken care of with great service from our excellent staff. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JS
John S.
Glenview, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
John said the service was good but took longer then expected. He's been going there for years.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 12/14/2018

 We appreciate your continued loyalty with us and thank you for bringing in your business with us! We hope to continue to provide you with great service in the future!

Bill Stegich
Owner
847-724-9732

BT
BILL T.
Glenview, IL
Lexus NX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Complete confidence in car service
Hynes' repair of a tire went beyond a patch. The damage had been done to a corner of the tire wall that wasn't fixable. A replacement tire was needed and Hynes quoted the OEM cost obtained through the original dealer. I visited four tire dealers trying to beat the price obtained by Hynes. I couldn't. The tire dealers were higher by $30 or $40 than the price obtained by Hynes.
So, we not only got the expected quality service; Hynes obtained the lowest part cost for us.
This kind of experience keeps us coming back, and recommending Hynes Auto Service.
Bill S. from Hynes Auto Service responded on 12/06/2018

We love to hear that our customers felt taken care of above and beyond! Our staff works hard to provide that type of honest, quality, and all around great customer service for everyone that comes into Hynes. We appreciate the recommendation and loyalty you have with Hynes and look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

MA
MARILYN A.
Winnetka, IL
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Recent service
Everything is fine; I always follow their recommendations.
Bill S. from Hynes Auto Service responded on 12/03/2018

Thank you so much for trusting us with our recommendations on your car maintanence needs. We love hearing that our customers feel taken care of and that they are getting a trust worthy service on every car that comes in. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JM
JOHN M.
Glenview, IL
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
P
People very very nice
Bill S. from Hynes Auto Service responded on 11/29/2018

We appreciate hearing from our customers that they felt well taken care of from our nice, hard working staff! We strive for only the best for everyone who walks into our shop and we look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JS
Jim S.
Mount Prospect, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Jim said the service was good.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 11/23/2018

Thank you so much for bringing in your business with us! We are happy to know when our customers feel that they have had good service on their vehicles and leave satisfied. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JB
JOYCE B.
Chicago, IL
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
So professional!
Brought my car in to determine what needed to be done . They were so thorough and provided me a written detailed plan. Felt like the estimate was honest and accurate and most importantly never felt like they were trying to sell me something I didn't need! Staff all very friendly!
Bill S. from Hynes Auto Service responded on 11/15/2018

Thank you so much for bringing in your business with us! We love to hear that our customers felt they were well taken care of and not taken advantage of when it comes to their car maintanence. It is something we pride ourselves on is our honesty and communication with our customers. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

DA
DONALD A.
Winnetka, IL
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
excellent attitude and service from the entire workforce...a fine team
a fine team doing excellent work
Bill S. from Hynes Auto Service responded on 11/12/2018

We appreciate hearing that you had excellent work done on your vehicle! Our staff work hard together, like a well oiled machine, to provide the best service for our customers. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

PK
Peter K.
Winnetka, IL
Audi S5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Peter said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 11/14/2018

Thank you so much for your recommendation to others about using us for their car services. We appreciate the nice review and the acknowledgement about our hard work. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

CS
CORSON S.
Winnetka, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Auto service
Brought my car in for new tires. Was told that I had a nail in one of my tires, but did not need new tires at all. What a relief. Their honesty is so refreshing.
Bill S. from Hynes Auto Service responded on 11/09/2018

Thank you for bringing in your business with us! We hope to build an honest relationship with our customers by providing truthful information and education on your car needs. We appreciate your kind words and look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

MG
MARVIN G.
Skokie, IL
INFINITI EX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Excellent car care
Haynes does an excellent job in caring for your car. There pricing is fair and they will only perform work that is actually needed.
The staff is very professional. You can feel confident leaving your car in their hands.
Bill S. from Hynes Auto Service responded on 11/09/2018

We are so thankful that our customers feel well taken care of when they bring in their business with us! Education on proper car maintanence and what the car needs at the time is something our staff works hard in communicating. We appreciate you feeling confident with our work and we look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JC
Jim C.
Winnetka, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jim said the business is fabulous.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 11/09/2018

We appreicate you bringing in your busness with us and feeling that we do a fabulous job in taking care of the proper maintanence of your vehicle! We enjoy hearing that news from our customers and we look forward to continuing that serivice for you in the future!

Bill Stegich
Owner
847-724-9732

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