Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

245 Reviews

100% Would Recommend
99% Business Response
Latest Review about 17 hours ago

Reviews


RS
Roy S.
Niles, IL
Buick LeSabre
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/04/2017 Category: Service
Roy said his gas gauge was broken and this business said he needed a new fuel pump. They charged him $700 to put in a new fuel pump and his gas gauge is still broken. They are in the process of working on getting it fixed.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 12/07/2017

I'm very sorry for this Roy, we are doing what is necessary to make this right and get the fuel gauge working properly. I have been in contact with your nephew and we are making things right. Thank you for your understanding.

Bill Stegich
Owner
847-724-9732

MA
Maria A.
Glencoe, IL
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Maria said the service is pretty good.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 07/25/2018

Thank you for bringing in your business with us! Our staff works hard to provide the best service for our customers. We look foward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

CH
Carsten H.
Winnetka, IL
Volkswagen Passat Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Carsten said the business does a good job, but he had to take his vehicle back since the work was not done right the first time.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 05/16/2018

Thank you for your business with us! We apologize for the inconvience and we are happy our hard working staff was able to resolve the issue. We look forward to servicing your vehicle again in the future!

Bill Stegich
Owner
847-724-9732

BM
Barbara M.
Wilmette, IL
Cadillac DeVille
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Barbara said the staff at this business did what they said they were going to do. She had to go back because the tire regulator they put on was not right. It is okay now.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 05/16/2018

Thank you for bringing in your cars with us! We apologize for having to come back in, but we are happy that we were able to correct the problem and that everything is okay now. Our staff will continue to work hard in providing excellent service and look forward to doing business again with you in the future!

Bill Stegich
Owner
847-724-9732

JP
Joanne P.
Winnetka, IL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Spoke with Barbara. She said the business has had some problems getting things back but otherwise they are ok.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 04/12/2018

Thank you so much for bringing in your car with us! We are sorry to hear that there was some problems, please feel free to give us a call in regards to your experience. We always appreciate feedback from our customers in order to fix the problem for the next time. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JG
John G.
Glenview, IL
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
John said the wait time was minimal, the service was timely, and the price was appropriate.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 03/09/2018

Thank you for your business with us! We are happy to hear that we were able to help you out in a timely manner and look forward to doing business with you in the future!

Bill Stegich
Owner
847-724-9732

SD
Susan D.
Northfield, IL
Volkswagen Eos
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2017 Category: Service
Susan said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/29/2017

Thanks Susan!

Bill Stegich
Owner
847-724-9732

DB
David B.
Glenview, IL
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
David said the business was a great place and he had no problems.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/01/2017

Thanks Mr. Brown.

Bill Stegich
Owner
847-724-9732

MH
Molly H.
Northfield, IL
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2017 Category: Service
Molly said the service provided by this business was great.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 05/16/2017

Thanks Molly

Bill Stegich
Owner
847-724-9732

TM
Todd M.
Glenview, IL
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2017 Category: Service
Todd said he was happy with the service and they did a really good job.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 03/08/2017

Thanks Todd!

Bill Stegich
Owner
847-724-9732

JR
JOANN R.
Wheeling, IL
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Hynes Auto Service is the place to take your car
Consistently professional. They don't speak to me in a condescending tone and don't ever seem to be bothered by any of my questions.

I trust them.

JT
Jamie T.
Glenview, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Jamie said this business did a great job.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/14/2018

We appreciate you bringing in your business with us! We are happy to hear that you felt taken care of and that your car received the proper service. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

DD
Dan D.
Glenview, IL
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Dan said, this business does a very good job and they are friendly people.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/14/2018

Thank you for bringing in your business with us! We work hard to provide the best service and love interacting with our customers. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

SR
Sheila R.
Northbrook, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Sheila said the staff at this business were very honest. The service was good.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/14/2018

Honesty and educating our customers on their car maintainence is something our staff works hard on providing. We appreciate your business and look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

SS
Suzette S.
Glenview, IL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Suzatte said, this business gave her great and timely service.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/08/2018

Thank you for bringing in your business with us! We appreciate hearing that our staff was able to work efficeintly to provide you with well taken care of vehicle. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JD
Jill D.
Kenilworth, IL
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jill said this business is very professional. The owner has great people working for him.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/08/2018

We have the best staff around who work hard to provide excellent service on our customers vehicles. Thank you for bringing in your business with us! We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JF
JOANNE F.
Wheeling, IL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Great honest service!
Hynes Auto mechanics are thorough and honest. They don't try to sell you something you don't need. If they can see you may need something in the future, they don't pressure you to do it now, but give you time to plan for it. I am very grateful I found them!
Bill S. from Hynes Auto Service responded on 07/25/2018

We appreciate our customers and never want them to feel taken advantage of. Our staff works hard to educate and provide proper car maintainence, informing our customers every step of the way. thank you for bringing in your business with us and we look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

GO
Gary O.
Illinois
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Gary said he has no problems. He said it was a good job and the price was good.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 07/25/2018

We appreciate you bringing in your business with us! Our staff works hard to provide excellent service and proper car maintainence for our customers. We look forward to helping you again i the future!

Bill Stegich
Owner
847-724-9732

PP
Patrick P.
Illinois
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Spoke with Keri. She said she was satisfied with the service she received.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 07/25/2018

Thank you for bringing in your business with us! We are happy to hear that you felt satisfied with our service and we look foward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JR
JOANN R.
Wheeling, IL
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Great service once again
I've been taking my car to Hynes Auto Service for many years now and I've never been disappointed. The staff is consistently polite and professional. I'm contacted about what's been found and what the estimated cost of service will be. If options are available, those are explained to me. I can ask questions without feeling stupid. Well done!
Bill S. from Hynes Auto Service responded on 07/25/2018

We are so happy to hear that you felt well taken care of and educated on your car. Our staff works hard to provide excellent customer service! We look forward to helping you again in the future! Thank you for your loyalty with us.

Bill Stegich
Owner
847-724-9732

Displaying Review 1 - 20 of 245 in total