Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

263 Reviews

100% Would Recommend
99% Business Response
Latest Review 8 days ago

Reviews


RS
Roy S.
Niles, IL
Buick LeSabre
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/04/2017 Category: Service
Roy said his gas gauge was broken and this business said he needed a new fuel pump. They charged him $700 to put in a new fuel pump and his gas gauge is still broken. They are in the process of working on getting it fixed.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 12/07/2017

I'm very sorry for this Roy, we are doing what is necessary to make this right and get the fuel gauge working properly. I have been in contact with your nephew and we are making things right. Thank you for your understanding.

Bill Stegich
Owner
847-724-9732

MA
Maria A.
Glencoe, IL
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Maria said the service is pretty good.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 07/25/2018

Thank you for bringing in your business with us! Our staff works hard to provide the best service for our customers. We look foward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

CH
Carsten H.
Winnetka, IL
Volkswagen Passat Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Carsten said the business does a good job, but he had to take his vehicle back since the work was not done right the first time.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 05/16/2018

Thank you for your business with us! We apologize for the inconvience and we are happy our hard working staff was able to resolve the issue. We look forward to servicing your vehicle again in the future!

Bill Stegich
Owner
847-724-9732

BM
Barbara M.
Wilmette, IL
Cadillac DeVille
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Barbara said the staff at this business did what they said they were going to do. She had to go back because the tire regulator they put on was not right. It is okay now.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 05/16/2018

Thank you for bringing in your cars with us! We apologize for having to come back in, but we are happy that we were able to correct the problem and that everything is okay now. Our staff will continue to work hard in providing excellent service and look forward to doing business again with you in the future!

Bill Stegich
Owner
847-724-9732

JP
Joanne P.
Winnetka, IL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Spoke with Barbara. She said the business has had some problems getting things back but otherwise they are ok.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 04/12/2018

Thank you so much for bringing in your car with us! We are sorry to hear that there was some problems, please feel free to give us a call in regards to your experience. We always appreciate feedback from our customers in order to fix the problem for the next time. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JG
John G.
Glenview, IL
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
John said the wait time was minimal, the service was timely, and the price was appropriate.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 03/09/2018

Thank you for your business with us! We are happy to hear that we were able to help you out in a timely manner and look forward to doing business with you in the future!

Bill Stegich
Owner
847-724-9732

SD
Susan D.
Northfield, IL
Volkswagen Eos
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2017 Category: Service
Susan said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/29/2017

Thanks Susan!

Bill Stegich
Owner
847-724-9732

DB
David B.
Glenview, IL
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
David said the business was a great place and he had no problems.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/01/2017

Thanks Mr. Brown.

Bill Stegich
Owner
847-724-9732

MH
Molly H.
Northfield, IL
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2017 Category: Service
Molly said the service provided by this business was great.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 05/16/2017

Thanks Molly

Bill Stegich
Owner
847-724-9732

TM
Todd M.
Glenview, IL
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2017 Category: Service
Todd said he was happy with the service and they did a really good job.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 03/08/2017

Thanks Todd!

Bill Stegich
Owner
847-724-9732

JR
JOANN R.
Wheeling, IL
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Good customer service - again
The staff at Hynes Auto Service continue to provide courteous and professional service. I appreciate the friendly attitude and the willingness to answer questions of any kind. I have recommended this business to a friend and will continue to do so!
Bill S. from Hynes Auto Service responded on 10/15/2018

We love hearing that our customers feel well taken care of with us! We work to provide that peace of mind and education on vehicle maintenance. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JP
JOHN P.
Glenview, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Top notch
Bill, Guy, Mike and the remaining staff are always courteous and honest about the overall work that is required for your vehicle. Highly recommend Hynes Auto to all family and friends
Bill S. from Hynes Auto Service responded on 10/15/2018

Thank you so much for recommending us to all your family and friends! Our staff works hard to provide our customers with honest work on their vehicles leaving them feeling taken care of. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

DM
Dee M.
Winnetka, IL
Lexus GS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Dee said this business is the best and she's been using the services her whole life.
This review was collected via phone interview by Customer Research Inc.

AH
ALLEN H.
Morton Grove, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
No appointment
Great job as always
Bill S. from Hynes Auto Service responded on 10/05/2018

Thank you for your continued business with us! We appreciate hearing that our customers recognize the quality of work that we do. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

DL
Dan L.
Glenview, IL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Dan said the business does a good job. They are fair. They are easy to work with.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 10/05/2018

We are happy to hear that you feel we are well taken care of and that our staff is easy to work/communicate with. Thank you for your business with us and we look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

TA
Ted A.
Winnetka, IL
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Ted said he uses this business all the time and never has any problems.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 10/05/2018

Thank you for your continued business with us! Your loyalty with us is very much appreciated and we look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

EK
Edith K.
Northbrook, IL
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Edith said the people at the business are very nice and she recommends them.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 10/05/2018

We are thankful for you recommending us to others as well as you bringing in your business with us! We appreciate hearing that our customers feel well taken care of and we look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JP
JIM P.
Glenview, IL
Lexus LS 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Easy in easy out
Personable and thorough explanation of needed work
Bill S. from Hynes Auto Service responded on 09/24/2018

Thank you for bringing in your business with us! We are happy to hear that you felt well educated after an explanation of the work needed. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

MG
MAUREEN G.
Northbrook, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Great service
I have been going to Hynes Auto for over 25 years I trust them and always receive great service. It is comforting to know that whenever I have auto-related issues, I have a trustworthy place to go.
Bill S. from Hynes Auto Service responded on 09/24/2018

Thank you for your continued business with us! We are thankful that you feel well taken care of and that we could provide a trustworthy service for you. We hope to continue to provide you with excellent service again in the future!

Bill Stegich
Owner
847-724-9732

DM
DANIEL M.
Glenview, IL
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Replaced back bumper of my pickup.
They did a great job for a reasonable price. I trust them.
Bill S. from Hynes Auto Service responded on 09/24/2018

We appreciate the trust you have in us and that you felt well taken care of. Thank you for bringing in your business with us and we look forward to providing you with a service again in the future!

Bill Stegich
Owner
847-724-9732

Displaying Review 1 - 20 of 263 in total