Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

245 Reviews

100% Would Recommend
99% Business Response
Latest Review 4 days ago

Reviews


JR
JOANN R.
Wheeling, IL
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Hynes Auto Service is the place to take your car
Consistently professional. They don't speak to me in a condescending tone and don't ever seem to be bothered by any of my questions.

I trust them.
Bill S. from Hynes Auto Service responded on 08/15/2018

Educating our customers about proper car maintanence is something our staff enjoys along with answering their questions! We appreciate you bringing in your business with us and we hope to continue to provide you with professional service in the future!

Bill Stegich
Owner
847-724-9732

JT
Jamie T.
Glenview, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Jamie said this business did a great job.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/14/2018

We appreciate you bringing in your business with us! We are happy to hear that you felt taken care of and that your car received the proper service. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

DD
Dan D.
Glenview, IL
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Dan said, this business does a very good job and they are friendly people.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/14/2018

Thank you for bringing in your business with us! We work hard to provide the best service and love interacting with our customers. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

SR
Sheila R.
Northbrook, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Sheila said the staff at this business were very honest. The service was good.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/14/2018

Honesty and educating our customers on their car maintainence is something our staff works hard on providing. We appreciate your business and look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

SS
Suzette S.
Glenview, IL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Suzatte said, this business gave her great and timely service.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/08/2018

Thank you for bringing in your business with us! We appreciate hearing that our staff was able to work efficeintly to provide you with well taken care of vehicle. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JD
Jill D.
Kenilworth, IL
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jill said this business is very professional. The owner has great people working for him.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 08/08/2018

We have the best staff around who work hard to provide excellent service on our customers vehicles. Thank you for bringing in your business with us! We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

MA
Maria A.
Glencoe, IL
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Maria said the service is pretty good.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 07/25/2018

Thank you for bringing in your business with us! Our staff works hard to provide the best service for our customers. We look foward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JF
JOANNE F.
Wheeling, IL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Great honest service!
Hynes Auto mechanics are thorough and honest. They don't try to sell you something you don't need. If they can see you may need something in the future, they don't pressure you to do it now, but give you time to plan for it. I am very grateful I found them!
Bill S. from Hynes Auto Service responded on 07/25/2018

We appreciate our customers and never want them to feel taken advantage of. Our staff works hard to educate and provide proper car maintainence, informing our customers every step of the way. thank you for bringing in your business with us and we look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

GO
Gary O.
Illinois
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Gary said he has no problems. He said it was a good job and the price was good.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 07/25/2018

We appreciate you bringing in your business with us! Our staff works hard to provide excellent service and proper car maintainence for our customers. We look forward to helping you again i the future!

Bill Stegich
Owner
847-724-9732

PP
Patrick P.
Illinois
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Spoke with Keri. She said she was satisfied with the service she received.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 07/25/2018

Thank you for bringing in your business with us! We are happy to hear that you felt satisfied with our service and we look foward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JR
JOANN R.
Wheeling, IL
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Great service once again
I've been taking my car to Hynes Auto Service for many years now and I've never been disappointed. The staff is consistently polite and professional. I'm contacted about what's been found and what the estimated cost of service will be. If options are available, those are explained to me. I can ask questions without feeling stupid. Well done!
Bill S. from Hynes Auto Service responded on 07/25/2018

We are so happy to hear that you felt well taken care of and educated on your car. Our staff works hard to provide excellent customer service! We look forward to helping you again in the future! Thank you for your loyalty with us.

Bill Stegich
Owner
847-724-9732

MB
Marilyn B.
Glencoe, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Marilyn said the facility took care of everything she asked them to do. They were prompt and explained everything to her as well.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 07/25/2018

We appreciate you bringing in your business with us! Our staff enjoys educating our customers on proper car maintainence. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

MC
Maureen C.
Winnetka, IL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Maureen said everything is good. The business is very service oriented and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 07/10/2018

Thank you so much for bringing in your business with us! Our staff works hard in educating our customers on proper car maintenance. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

AH
ALLEN H.
Morton Grove, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Back from a long trip
Great job as always, I never worry about my car, because I know it will be taken care of properly.
Bill S. from Hynes Auto Service responded on 06/26/2018

We are so happy to hear that you feel well taken care of when you bring your business with us! Our staff works hard to care for your cars properly and will continue to do so in the future. We look forward to helping you again!

Bill Stegich
Owner
847-724-9732

LV
Lin V.
Glencoe, IL
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Lin said she is totally pleased. She loves them. They've used this for about 20 years. There's never been a problem and she has never been unsatisfied.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 06/26/2018

Thank you so much for bringing your business with us! We are always happy to hear our customers leave satisfied and well taken care of from our hard working staff. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

JB
JON B.
Glenview, IL
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Just an oil change
thanks to Hynes, for once I got an oil change without getting all of the typical upcharges I get at Jiffy Lube. Asked them to check a few things out for me which they did, no pressure sales job to do them. Nice experience.
Bill S. from Hynes Auto Service responded on 06/18/2018

We are so happy to hear that you had a wonderful experience with us! Our staff enjoys educating our customers about proper car maintanence and what needs to be done at the right time. We look forward to helping you again in the future!

Bill Stegich
Owner
847-724-9732

EV
Eric V.
Illinois
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Eric said the staff called and kept him informed that his vehicle was ready, before the appointment even started.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 06/19/2018

Thank you for bringing in your business with us! Our staff works hard to be prompt and updated on the status of their cars. We look forward to doing business again with you in the future!

Bill Stegich
Owner
847-724-9732

DM
David M.
Winnetka, IL
MG Midget
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
David said the business has people who he trusts. They provide good service.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 06/15/2018

We are so happy to hear that our staff has provided you with a sense of honesty and trustworthiness in the work they do. Thank you for bringing in your business with us and we look forward to continuing to help you again in the future!

Bill Stegich
Owner
847-724-9732

CE
Carlos E.
Winnetka, IL
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Carlos said he has been satisfied with the work at this business. It is good service.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 06/15/2018

Thank you for bringing in your business with us! We are so happy to hear that we could provide you with good service and leave you feeling satisfied with our work. We look forward to continuing to help you again in the future!

Bill Stegich
Owner
847-724-9732

CA
Clinton A.
Glenview, IL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Marian. She said she has known the business for years and they have always taken care of her.
This review was collected via phone interview by Customer Research Inc.
Bill S. from Hynes Auto Service responded on 06/13/2018

Thank you for your continued business with us! We appreciate the customer loyalty and look forward to continuing to help you again in the future!

Bill Stegich
Owner
847-724-9732

Displaying Review 1 - 20 of 245 in total