Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

332 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JS
John S.
Washington
Ford RV Cutaway
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
John said the staff did not fix the oil leak, so he will be taking the vehicle back.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Washington
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Dave said the customer service was excellent. The staff do what they say they will do, do it on time, and before the estimated time of being done.
This review was collected via phone interview by Customer Research Inc.

PG
Patrick G.
Washington
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Patrick said the business was prompt in getting back to him about what was found.
This review was collected via phone interview by Customer Research Inc.

AM
Andy M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Andy said the business has always done a good job, thanks to the staff.
This review was collected via phone interview by Customer Research Inc.

BD
Betty D.
Washington
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018 Category: Service
Betty said the repair took longer than she thought it would. This isn't the business' fault because it had to do with getting the parts in on time for the repair. The oil is still leaking out onto the ground under her vehicle though.
This review was collected via phone interview by Customer Research Inc.

SS
Spencer S.
Washington
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Spencer said the staff provided good work, at a good price.
This review was collected via phone interview by Customer Research Inc.

JB
Jeremy B.
Washington
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jeremy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KR
Kal R.
Washington
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Kal said the staff was honest, and got him in and out quickly
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Washington
Ford F-Super Duty
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/29/2018 Category: Service
John said it was an okay experience. The employees did not reset his vehicle's fuel tank setting correctly. He had further issues with his repair after his service visit, due to that.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Joe said that he does business with them all the time. They are very accommodating, with competitive prices.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Washington
GMC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Joe said this business is quick, efficient, and they are good communicators. They kept him informed during the work. Joe stated they stayed late for him, because they knew he needed his vehicle as soon as possible..
This review was collected via phone interview by Customer Research Inc.

CM
Chad M.
Washington
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Chad said the employees were honest. They did not provide unnecessary service. He appreciated his work.
This review was collected via phone interview by Customer Research Inc.

RC
RON C.
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
LATS is great!
Danny and his crew always take great care of me and my truck. I was ready to spend $1500 on a repair but Danny convinced me it wasn’t necessary! Unheard of in the automotive repair industry!

JS
Jerry S.
Washington
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Jerry said they did a great job.
This review was collected via phone interview by Customer Research Inc.

BA
Byron A.
Washington
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Byron said the employees were friendly, courteous, and did a good job. He appreciated them.
This review was collected via phone interview by Customer Research Inc.

AN
Alicia N.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Alicia said she loves Danny. He did a good job on her vehicle and she trusts him.
This review was collected via phone interview by Customer Research Inc.

AA
Ahmed A.
Washington
GMC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Ahmed said it was a great experience. The staff is excellent and friendly. He dropped the vehicle off in the morning, and it was ready in the afternoon, as promised. He has 3 business vehicles, and will swing by this business anytime he needs help.
This review was collected via phone interview by Customer Research Inc.

JG
Jacob G.
Washington
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/23/2018 Category: Service
Jacob said the vehicle service was supposed to take 1day, but it took a week. There were a few hiccups, and he is not sure if his vehicle was serviced correctly. He would not recommend the business until he drives the vehicle more and has more experience with the facility.
This review was collected via phone interview by Customer Research Inc.

JG
Josh G.
Washington
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Josh said Stan, an employee at this business, is great.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Washington
Ford E450 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Scott said the staff do a real good job servicing his vehicles.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 332 in total