Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

341 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


PS
Phil S.
Washington
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/27/2017 Category: Service
Phil said this business did not get his vehicle fixed. For the reasons specified, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Washington
Ford F-Super Duty
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/29/2018 Category: Service
John said it was an okay experience. The employees did not reset his vehicle's fuel tank setting correctly. He had further issues with his repair after his service visit, due to that.
This review was collected via phone interview by Customer Research Inc.

JG
Jacob G.
Washington
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/23/2018 Category: Service
Jacob said the vehicle service was supposed to take 1day, but it took a week. There were a few hiccups, and he is not sure if his vehicle was serviced correctly. He would not recommend the business until he drives the vehicle more and has more experience with the facility.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Washington
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/12/2015 Category: Service
Steve said after this business serviced his vehicle, his four wheel drive is not working and he has to bring it back.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Washington
Chevrolet Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/14/2015 Category: Service
Steve said this business did not have the best customer service, but they were fast and got the job done well.
This review was collected via phone interview by Customer Research Inc.

BL
Bob L.
Washington
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Bob said they did a good job
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Washington
Ford RV Cutaway
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
John said the staff did not fix the oil leak, so he will be taking the vehicle back.
This review was collected via phone interview by Customer Research Inc.

BD
Betty D.
Washington
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018 Category: Service
Betty said the repair took longer than she thought it would. This isn't the business' fault because it had to do with getting the parts in on time for the repair. The oil is still leaking out onto the ground under her vehicle though.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Spoke with Mike. He said they have good service.
This review was collected via phone interview by Customer Research Inc.

NC
Noel C.
Washington
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2018 Category: Service
Noel said the staff is very good and seems to know what they're doing. They resolved issues other places couldn't for him. It wasn't the business' fault, but there was a lot of street work going on during this visit. They were pretty good about scheduling and getting back to him. He was referred to the place by his brother, who has taken multiple vehicles there. He stated they seem reliable, down to earth, and he trusts them to do the job and do what needs to be done.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
Washington
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
Scott said the service was good.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2017 Category: Service
Scott said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RC
Ruth C.
Washington
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Ruth said the staff did a good job. She was really happy with the service and she will be returning.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Washington
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2017 Category: Service
Tom said the price of the work was a lot more than expected and they did not communicate the price before the service.
This review was collected via phone interview by Customer Research Inc.

DG
Dawn G.
Washington
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Dawn said it was great, and quick. She had to return her vehicle. The air conditioner plug was unplugged and the oil was low, even though they performed an oil change.
This review was collected via phone interview by Customer Research Inc.

TB
Tor B.
Washington
Chevrolet
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017 Category: Service
Tor said the service took way too long but they were able to get the job done. He has a very demanding job and it was inconvenient for him to have to wait that long.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Seattle, WA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2017 Category: Service
Tom said this business was fine. He was hoping they would call him about changing the rotors but they just put on the provided pads.
This review was collected via phone interview by Customer Research Inc.

DS
Darrell S.
Washington
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2017 Category: Service
Darrell said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

LK
Lloyd K.
Washington
Honda Element
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2017 Category: Service
Lloyd said he has been using this business for years but they were not able to get the work done in time during his most recent visit.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Washington
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2017 Category: Service
John said he was very happy with this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 341 in total