Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

341 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JS
John S.
Washington
Ford F-Super Duty
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/29/2018 Category: Service
John said it was an okay experience. The employees did not reset his vehicle's fuel tank setting correctly. He had further issues with his repair after his service visit, due to that.
This review was collected via phone interview by Customer Research Inc.

JG
Jacob G.
Washington
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/23/2018 Category: Service
Jacob said the vehicle service was supposed to take 1day, but it took a week. There were a few hiccups, and he is not sure if his vehicle was serviced correctly. He would not recommend the business until he drives the vehicle more and has more experience with the facility.
This review was collected via phone interview by Customer Research Inc.

PS
Phil S.
Washington
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/27/2017 Category: Service
Phil said this business did not get his vehicle fixed. For the reasons specified, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

RC
RON C.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017
Customer service
Great job

BL
Bob L.
Washington
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Bob said they did a good job
This review was collected via phone interview by Customer Research Inc.

AM
Andy M.
Washington
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Andy said the technicians do a good job. He likes them.
This review was collected via phone interview by Customer Research Inc.

DK
Doug K.
Washington
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Doug said this business took care of the problems quickly and Dan was great to work with.
This review was collected via phone interview by Customer Research Inc.

MA
Mustafa A.
Washington
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Mustafa said he can trust them with his vehicle.
This review was collected via phone interview by Customer Research Inc.

DC
Devin C.
Washington
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Devin said they completed the service under budget
This review was collected via phone interview by Customer Research Inc.

TH
Trevor H.
Washington
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Trevor said the business is easy to deal with. They got him in and out, and communicated well.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Washington
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
John said that the place assessed his issue well, were helpful, timely and completed both his vehicles in one day.
This review was collected via phone interview by Customer Research Inc.

DE
Debra E.
Washington
Chevrolet RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Spoke with David. He said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

VS
Val S.
Washington
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Val said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Washington
Ford RV Cutaway
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
John said the staff did not fix the oil leak, so he will be taking the vehicle back.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Washington
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Dave said the customer service was excellent. The staff do what they say they will do, do it on time, and before the estimated time of being done.
This review was collected via phone interview by Customer Research Inc.

PG
Patrick G.
Washington
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Patrick said the business was prompt in getting back to him about what was found.
This review was collected via phone interview by Customer Research Inc.

AM
Andy M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Andy said the business has always done a good job, thanks to the staff.
This review was collected via phone interview by Customer Research Inc.

BD
Betty D.
Washington
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018 Category: Service
Betty said the repair took longer than she thought it would. This isn't the business' fault because it had to do with getting the parts in on time for the repair. The oil is still leaking out onto the ground under her vehicle though.
This review was collected via phone interview by Customer Research Inc.

SS
Spencer S.
Washington
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Spencer said the staff provided good work, at a good price.
This review was collected via phone interview by Customer Research Inc.

JB
Jeremy B.
Washington
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jeremy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 341 in total