Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

226 Reviews

100% Would Recommend
Latest Review 26 days ago

Reviews


KK
KEN K.
Shawnee, KS
Ford Police Interceptor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/29/2019
Hose replacement, it doesnt leak but power steering still is not operational??
Please get the pressure sensor/switch that needs replacing, I will be by today at 2;30-3.....KK
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Ken,

     We are happy to hear the hose you requested replacement of is no longer leaking.  You were definitely right to request this to be corrected.  We were unable to advise you a proper course of action to resolve your power steering issue as you declined the diagnostic to be completed and provided the parts to be replaced. We prefer to do the diagnostic to determine what is causing an issue so we can confidently recommend a solution and make the necessary repairs.  We appreciate you taking the time to write us a review.

Sincerely,

Ryan and Jessica Brannon
B&B Garage, LLC

MS
Mark S.
Basehor, KS
Mercury Grand Marquis
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/06/2017 Category: Service
Mark said the staff was very intelligent, informative, and helpful in discussing future issues he could have with his vehicle. He is totally pleased with the performance of their service but the price was higher than he expected to pay. His vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Basehor, KS
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019
Great service
Great service for a flat tire at B&B. Appreciated the quick way that it was fixed. Only complaint was that it was so smoky smelling in the waiting area.

RC
RENEE C.
Tonganoxie, KS
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018
Continued Satisfaction
For just a simple job, it was met with courtsey and done right the first time! Cotinues to be a trusted business!
Ryan B., Owner from B&B Garage, LLC responded on 10/20/2018

Renee,

    We're so happy you feel that way, Renee! Thank you for your review! 

Sincerely,

Ryan Brannon
Manager

B&B Garage & Tow
1300 N 155th Street
Basehor, KS 66007
(913) 724-1377

www.bbgaragetow.com

Don't forget to like us on Facebook!
www.Facebook.com/bbgaragetow

JK
John K.
Basehor, KS
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 10/20/2018

Thank you for your review, John!

Sincerely,

Ryan Brannon
Manager

B&B Garage & Tow
1300 N 155th Street
Basehor, KS 66007
(913) 724-1377

www.bbgaragetow.com

Don't forget to like us on Facebook!
www.Facebook.com/bbgaragetow

IB
Ibrahima B.
Kansas City, KS
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Ibrahima said the mechanic was friendly and very detailed in explaining the issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 10/12/2018

Ibrahima,

     Thank you so much for the great review.  There is so much value to both our customer and us for customers to have a complete understanding of all service needs and recommendations.    

Sincerely,

Ryan Brannon
Manager

B&B Garage & Tow
1300 N 155th Street
Basehor, KS 66007
(913) 724-1377

www.bbgaragetow.com

Don't forget to like us on Facebook!
www.Facebook.com/bbgaragetow

IB
Ibrahima B.
Kansas City, KS
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Ibrahima said he was satisfied with the service. It was priced somewhat higher than expected. The staff was friendly.
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 07/28/2018

Thank you for taking the time to give us a review, Ibrahima! 

Sincerely,

Ryan Brannon
Manager

B&B Garage & Tow
1300 N 155th Street
Basehor, KS 66007
(913) 724-1377

www.bbgaragetow.com

Don't forget to like us on Facebook!
www.Facebook.com/bbgaragetow

RM
Richard M.
Basehor, KS
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Richard said the service was fine.
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 07/07/2018

Thank you, Richard! 

Sincerely,

Ryan Brannon
Manager

B&B Garage & Tow
1300 N 155th Street
Basehor, KS 66007
(913) 724-1377

www.bbgaragetow.com

Don't forget to like us on Facebook!
www.Facebook.com/bbgaragetow

JT
Jay T.
Kansas
HUMMER H2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Jay said the service was quick, the staff was honest and overall, it was good.
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 05/12/2018

Thank you, Jay! 

Sincerely,

Ryan Brannon
Manager

B&B Garage & Tow
1300 N 155th Street
Basehor, KS 66007
(913) 724-1377

www.bbgaragetow.com

Don't forget to like us on Facebook!
www.Facebook.com/bbgaragetow

JS
Joey S.
Basehor, KS
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2017 Category: Service
Joey said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

CG
Craig G.
Basehor, KS
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Craig said the business gives him good service.
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Craig,

    Thank you for your review! We appreciate you taking the time to let us know how we did!

Sincerely,

Ryan Brannon
B&B Garage, LLC

ML
Mike L.
Kansas City, KS
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Mike said he had no problems with the service and the business staff were nice.
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Mike, 

Thank you for your review! We appreciate you taking the time to let us know how we did!

Sincerely,

Ryan Brannon
B&B Garage, LLC

MS
Max, Mary Ann S.
Leavenworth, KS
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Prompt, Professional, courteous, would highly recommend,
Prompt, professional, courteous,would highly recommend.
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Max and Mary Ann,

     Thank you for such an awesome review!  Your recommendations are greatly appreciated and mean the world to us!

Sincerely,

Ryan and Jessica Brannon
B&B Garage, LLC

RW
RENEE W.
Kansas City, MO
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Second to None!
I went in for the usual oil change and my vehicle was serviced in a timely and professional manner.

It was brought to my attention that there was a piece of glass embedded in one of my tires. I really appreciate the attention to detail that I received on my vehicle.

B&B is fair and cares about the reputation of their business. They provide superb service and their aim is to provide outstanding, quality service to each customer.

Kudos to a job well done!
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Renee,

     You are such a delight! Uou are absolutely right that we want everyone who walks through our door to have the same experiences you do when you come in. Thank you for taking time out of your day to write us this phenomenal review, it means the world to us!

Sincerely,

Ryan and Jessica Brannon
B&B Garage, LLC

BM
BRIAN M.
Basehor, KS
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
So easy and helpful to talk too!!
This garage is so helpful and easy to talk too. A enjoyable experience-Would recommend to anyone!
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Brian,

     Thank you for the awesome review! We'll be here anytime you need us and are grateful for the recommendations. 

Sincerely,

Ryan and Jessica Brannon
B&B Garage, LLC

MK
Marvin K.
Basehor, KS
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Marvin said the staff was friendly and nice. He stated the business is convenient. He mentioned that he is happy with the service.
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Marvin,

     Thank you for leaving us an amazing 5-star reveiw!  We are glad you are happy with our service and look forward to working with you more in the future!

Sincerely,

Ryan and Jessica Brannon
B&B Garage, LLC

CS
CHRISTINE and ZEB S.
Basehor, KS
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019
Love this place!
Ryan is awesome and very responsive! I sent a text to see if I could get my tire in to get it repaired and not only did he get back to me immediately, but within 20 minutes it was as good as new!
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Christine and Zeb,

     A tire issue is not convenient so we try to be as accommodating as possible! Thank you for writing such an awesome review!!

Sincerely,

Ryan Brannon
B&B Garage, LLC

VP
VICTORIA P.
Basehor, KS
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
2006 Mercury Grand Marquis
This shop is amazing. I have brought my car here on multiple occasions and will continue to use B&B garage exclusively for my vehicles maintenance requirements. Great customer service, very professional and courteous staff, and very reasonable pricing for parts and labor. I would recommend them to anyone.
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Victoria,

     Thank you so much!  Your review and recommendations mean the world to us! We look forward to working with you for years to come. 

Sincerely,

Ryan and Jessica Brannon
B&B Garage, LLC

DB
Daniel B.
Basehor, KS
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Daniel said they were really good and Ryan is a very good mechanic.
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Daniel,

    Thank you for taking the time to write us a 5-star review!  We appreciate more than words can express.

Sincerely,

Jessica Brannon
B&B Garage, LLC

LP
LES P.
Leavenworth, KS
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Good mechanic
Thank you Ryan for your help when needed to get my car unstuck and Always good service when doing my car maintenance.
Ryan B., Owner from B&B Garage, LLC responded on 07/08/2019

Les,

    We all get in sticky situations sometimes.  We are just glad you called so we could get you loose!  Thank you for such an awesome review!

Sincerely, 


Jessica Brannon
B&B Garage, LLC

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