Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

141 Reviews

95% Would Recommend
Latest Review 30 days ago

Reviews


Verified Customer
El Cerrito, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Great service!! Nice people to work with.
Get the job done in a very timely manner!!

SW
STEVEN W.
Berkeley, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Routine service call
We trust this shop to be honest about what the car needs and to do the work conscientiously.

DI
DAVID I.
El Cerrito, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Good Service
Marty’s found a nail in one of my tires and were able to get the tire resealed in a way that should preclude future repair or replacement. Additionally ,Marty’s performed my requested oil change, lube, and license plate holder repair in a timely and efficient manner

DH
DAVID H.
Richmond, CA
Volvo 144
Verified Customer
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09/27/2018
Convenience, great professional service
Marty was there to answer a question over the phone regarding a new battery, and he was there to provide the battery I needed for my old Volvo. Since the old battery did not have its code number, Marty took measurements and found the right battery right away, which worked fine when I installed it later.

KM
KATHRYN M.
San Francisco, CA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Easy and Trustworthy
I really enjoyed my experience at Marty's Motors. Marty's booking process was easy and efficient. Marty was personable and straight forward. He gave me accurate estimates about cost of the work and parts, and he finished my car earlier than I expected. It was the ideal mechanic experience.

FG
FERNANDO G.
San Pablo, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Great Service!
Great service, affordable prices, and overall great quality!

Verified Customer
El Sobrante, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
competence
traced problem to the one and only cause. efficient, honest and quick service. thank you.

RF
ROSEANNE F.
El Cerrito, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Marty's Motors ROCKS!!!
I drove into Marty's without an apointment. I was trying to get my car smogged but they said that the RPM was running too high and that they couldn't do it and that it needed to go to a mechanic. I drove into Marty's and was greeted by a very polite and helpful young man in blue coveralls. He directed me to the office where I met Marty for the first time. I expalined my situation and Marty was extremely helpful, nice and knowledgable. He explained what he could do and how much it would cost and assured me that he would talk with me before doing any more work. He ended up keeping my vehicle overnight, we agreed on some more work and my car is now purring like a kitten. It runs so smooth and easy. We are still working on the RPM situation which is sort of a work in progress but I am extremely happy with the service I got from Marty's Motors. He has a new loyal customer!

CG
CONNIE G.
Albany, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Excellent service
I called for an appointment and was scheduled the very next morning. Brought my car in first in the morning and Marty took good care of it and made sure the repairs were completed before I returned later that day.. I can always count on Marty to fix whatever is wrong.

HR
HAROLD R.
Richmond, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Great service as always!
Marty’s serviced my car today and as always the service was great! Marty and his staff make you feel like family.

TH
THOMAS H.
El Cerrito, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
One of the best in the business
I have been taking my vehicles to Marty's Motors for over eight years now. Every experience has been a complete joy. I dislike dealing with automobile service work and have cutoff a number of shady businesses. But I have found a home in Marty's Motors. The staff is friendly and greet me every time with a hello and a smile. The staff takes the time to explain things to me and ask for approval before starting any work. The entire staff of Marty Motors does their best to get the work right the first time. Also I sent my parents to Marty's and they treated them like royalty. That says it all for me. Great business and a great team.

AP
ALICE P.
Berkeley, CA
Ford Escort
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/06/2018
Estimate wrong
Estimate given for a timging belt replacement package, which normally includes a new water pump and all necessary belts, was wrong. Marty forgot the water pump. But the east mayor is a computer program. So it cost lot more.

I think the work will be fine, but this maintainer was about 1/3 the value of my 1992 Ford.

MG
Maria G.
Richmond, CA
Volkswagen Jetta Sedan
Verified Customer
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04/28/2018 Category: Service
Spoke with Juan. He said the business took the time to show him the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

ER
ELIZABETH R.
Albany, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
VERY RESPONSIVE
Marty's was real fast in getting my car checked out. Good customer service.

LF
LESLIE F.
Richmond, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Always a great experience
I always appreciate the way Marty's only does the work needed for my car to run in top shape.

DS
DEAN S.
Berkeley, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
Positive Experience
I usually feel Marty's is trustworthy not ripping me off, and this visit was an example of that. Although the cost for a sensor and labor seemed high, it had to be done as was revealed by a check engine code, and I was glad the 28 point inspection didn't yield other work that was needed. I am a regular Marty's customer which means I feel I am keeping my car up with routine maintenance, and doubtless this contributed to that fact. I also appreciate the fact that Marty's will shuttle me to and from BART, that is a great touch of customer service.

ER
ELIZABETH R.
Albany, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2018
A little pricy -- excellent service
Appear to be honest. Very accomodating.

SH
Sandra H.
Martinez, CA
Chevrolet Metro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018 Category: Service
Sandra said the business provides good service but is a bit pricey.
This review was collected via phone interview by Customer Research Inc.

MB
MARCIA B.
El Cerrito, CA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018
Very accomodating
I don't feel like writing now

NL
Nikolaus L.
Richmond, CA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2018 Category: Service
Nikolaus said the business did everything they could for him.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review