96% Would Recommend
Latest Review 2 days ago
DEAN S. on 02/22/2018
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"Positive Experience"
I usually feel Marty's is trustworthy not ripping me off, and this visit was an example of that. Although the cost for a sensor and labor seemed high, it had to be done as was revealed by a check engine code, and I was glad the 28 point inspection didn't yield other work that was needed. I am a regular Marty's customer which means I feel I am keeping my car up with routine maintenance, and doubtless this contributed to that fact. I also appreciate the fact that Marty's will shuttle me to and from BART, that is a great touch of customer service.
Vehicle: Subaru Outback
Service Date: 02/21/2018
Review Created: 02/22/2018 10:59 PM
ELIZABETH R. on 02/20/2018
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"A little pricy -- excellent service"
Appear to be honest. Very accomodating.
Vehicle: Honda Civic
Service Date: 02/19/2018
Review Created: 02/20/2018 08:17 PM
Sandra H. on 02/20/2018
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Sandra said the business provides good service but is a bit pricey.
Vehicle: Chevrolet Metro
Category: Service
Service Date: 02/15/2018
Review Created: 02/20/2018
This review was collected via phone interview by Customer Research Inc.
MARCIA B. on 02/14/2018
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"Very accomodating"
I don't feel like writing now
Vehicle: Chevrolet Sonic
Service Date: 02/14/2018
Review Created: 02/14/2018 09:54 PM
Nikolaus L. on 02/10/2018
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Nikolaus said the business did everything they could for him.
Vehicle: Nissan Altima
Category: Service
Service Date: 02/05/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
TAMARA W. on 01/26/2018
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"Great service, as always!"
Marty and his crew have been keeping me rolling for years now.
Vehicle: Toyota Prius
Service Date: 01/25/2018
Review Created: 01/26/2018 09:55 PM
Elizabeth W. on 12/26/2017
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Elizabeth said the service was good.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 12/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Craig B. on 12/21/2017
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Craig said the business did what they were supposed to do and they were quick.
Vehicle: Nissan Rogue
Category: Service
Service Date: 12/15/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
He L. on 12/08/2017
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He said the service was good.
Vehicle: Lexus RX 350
Category: Service
Service Date: 12/01/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Ruth R. on 10/26/2017
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Ruth said she has been visiting this business for 6 years but will not return because she does not like the new person at the front counter. She will call Marty on Wednesday to let him know why.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
MARCIA B. on 10/23/2017
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"Solved a slightly complex problen quickly and on my schedule."
See above
Vehicle: Chevrolet Sonic
Service Date: 10/23/2017
Review Created: 10/23/2017 10:18 PM
ROXY S. on 10/19/2017
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"Marty's Motor's Continues to be the BEST place for auto maintenance"
Once again I received not only consistent honest, reliable, and quality workmanship from the folks at Marty's Motor's. What I like best about servicing my vehicle at Marty's is that they do not try and sell me on a repair before it's time. They know how I drive and the amount of miles I put on my car, they know that I maintain regular maintenance and they work with me to keep my older vehicle running for as long as we can together.
Vehicle: Volkswagen Passat
Service Date: 10/18/2017
Review Created: 10/19/2017 12:19 PM
LEA D. on 10/15/2017
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"I am not satisfied, I have been a long time customer, and I will phone tomorrow and I hope I can speak to Marty"
I am not satisfied, I have been a long time customer, and I will phone tomorrow on Monday October 16 and I hope I can speak to Marty. The air conditioning did not seem to be working, and I brought in my Prius. Marty told me the air conditioning is working from the side vents but not the center vents. This was on Friday. I am still sensing the air conditioning is not working. Air is coming out but it is not cold as it should be. Also, when Martys Motors repair my air conditioning July 2016 I was assured this would be a permanent solution. Marty told me on this recent visit (Friday October 14) that he would have never said that. Nonetheless I strongly recall being assured that the repair would be lasting. I will contact Martys Motors and I hope I can resolve this issue. In the past I have been very satisfied with Martys Motors.
Vehicle: Toyota Prius
Service Date: 10/13/2017
Review Created: 10/15/2017 08:52 PM
David R. on 10/12/2017
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David said his overall experience with this business was great.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 09/29/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
PAUL J. on 10/11/2017
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"Way overcharged..."
Marty, I came in for a headlight replacement. It took about 10 minutes. I was charged $75 for labor! The total bill was almost $100. I understand your need to have a minimum charge for a job but I think that $75 for a 10 minute job is way over the top. When I asked Patty why the labor cost was so high she told me that the mechanic had to remove the windshield wash bottle. So what? The job still took just 10 minutes. I would have wholeheartedly recommeded Marty’s Motors before this happened. Now I’m not so sure.
Vehicle: Toyota Prius
Service Date: 10/10/2017
Review Created: 10/11/2017 11:13 PM
TIFFANY M. on 09/13/2017
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"Thanks Marty's!"
Thank you for taking care of my Passat by finding that stubborn oil leak. My car no longer smells like burning oil. Yay!
Vehicle: Volkswagen Passat
Service Date: 08/15/2017
Review Created: 09/13/2017 04:55 PM
HAROLD R. on 08/13/2017
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"Saved me again!"
You guys find the problem and rectify it. Fair prices and great service!
Vehicle: Toyota Highlander
Service Date: 07/21/2017
Review Created: 08/13/2017 08:26 PM
JENNIFER J. on 08/13/2017
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"Why I love Marty's Motors"
There's something about the employees I have been in contact with that just screams "honesty"!. Everyone is courteous and professional; they do the job and more! I have been going out of my way to get my car serviced at Marty's for years, but it's absolutely worth it.
Vehicle: Toyota Corolla
Service Date: 08/11/2017
Review Created: 08/13/2017 07:17 PM
Yaakov B. on 07/31/2017
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Yaakov said he had a good experience at this business.
Vehicle: Toyota Sienna
Category: Service
Service Date: 07/19/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Sylvie H. on 07/31/2017
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Sylvie said she was so pleased with this service that she wanted to join their vehicle care club.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 07/25/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
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