Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1017 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review about 6 hours ago

Reviews


MB
MARY-ANN B.
Columbia, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Oil Change
Have been coming to LMT for years. They keep track of everything my car needs. Had my last car for 12 yrs and around 220,000 miles. Great service!

KS
Kevin S.
Baltimore, MD
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Kevin said the person at the front desk was friendly, he was in and out in a timely fashion and the quote was what he expected.
This review was collected via phone interview by Customer Research Inc.

JO
J O.
Marriottsville, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Thank you LMT
Great Service!

CB
Cecilia B.
Columbia, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Cecilia said the staff were very nice and efficient.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Baltimore, MD
Mazda B2300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Kevin said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

SS
Stephanie S.
Columbia, MD
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Stephanie said she dropped her vehicle off and she was called right away and given a quote. Her vehicle was done the very next day.
This review was collected via phone interview by Customer Research Inc.

KJ
Kit J.
Columbia, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Kit said he thought the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Stephanie S.
Columbia, MD
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Stephanie said she dropped her vehicle off and she was called right away and given a quote. Her vehicle was done the very next day.
This review was collected via phone interview by Customer Research Inc.

KJ
Kit J.
Columbia, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Kit said he thought the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KJ
Kumari J.
Columbia, MD
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Kumari said she needed a small repair done. The battery was loose and the staff fixed it with no charge. They explained all the details and suggested where to go to get her registration for the vehicle.
This review was collected via phone interview by Customer Research Inc.

SM
Sri Harsha M.
Elkridge, MD
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Sri Harsha said the staff took his vehicle in for service as scheduled. The service was done on time and he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
Columbia, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Nancy said she has been a customer of this business for a long time. She has no problems with them and it is the only place she trusts.
This review was collected via phone interview by Customer Research Inc.

DM
Danyal M.
Ellicott City, MD
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Danyal said everyone was great.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Ellicott City, MD
Mitsubishi Lancer
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/30/2017 Category: Service
Ryan said he was charged for a gasket that was not installed in his vehicle.
This review was collected via phone interview by Customer Research Inc.

FB
Frances B.
Elkridge, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2017 Category: Service
Frances said this business owner was a customer of hers and she has been a faithful customer of theirs for years.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Columbia, MD
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2017 Category: Service
Daniel said the guys could have been friendlier, and they could have explained things more clearly. For the most part it was fine, and he had no problems.
This review was collected via phone interview by Customer Research Inc.

MJ
Marko J.
Maryland
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Marko said everything was smooth and great with his experience at this business.
This review was collected via phone interview by Customer Research Inc.

JJ
Jose J.
Elkridge, MD
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2017 Category: Service
Jose said he would recommend them.
This review was collected via phone interview by Customer Research Inc.

RW
Ron W.
Sykesville, MD
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Ron said the service was good.
This review was collected via phone interview by Customer Research Inc.

AM
Alanna M.
Columbia, MD
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/06/2017
BEWARE don't go there
This place is a huge ripoff. If I could give it no stars I would. We were scammed immediately given we had out of state plates and were in the process of moving our vehicles over to Maryland. This required us to get a Maryland inspection, even though we had a valid Virginia inspection received just three months earlier. After keeping our car all day they informed us that it would cost almost $1,600 to get our car up to snuff to pass the inspection. Needless to say we picked the car up to pay another service center to give us a second opinion. I proceeded to drive away and did not even make it 1/4 of a mile before the tire almost came off the car! This place didn't tighten the lug nuts at all. I almost got in an accident on 175 trying to get to the side of the road as fast as I could. I proceeded to call the shop and they talked down to me like I was making something up and didn't know what I was talking about. They sent a mechanic out to check and sure enough the guy touched one lug nut and it fell to the ground, not to mention one lug nut was already missing. They had to fix my tire because of their mistake and then said they were sorry for the inconvenience. I was shocked, that's all they do after this incident...thank God it wasn't worse. We took the car to another shop and they did say we needed a bit of work and quoted us $300 to do all the repairs. Please BEWARE, this place is only in it to scam money out of you, not to mention the incompetent careless mechanics they have working there.