Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

297 Reviews

97% Would Recommend
Latest Review 11 days ago

Reviews


Verified Customer
Everett, WA
Hyundai Elantra
Verified Customer
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08/09/2019
Awesome honest customer service!
Have had my family’s fleet of car (5 cars) taken care of by ONB. seven have my parents cars now in the mix. Can’t say say enough about how honest they are, how the quotes are accurate and the communications is great. I was referred by friend and have referred them to dozens of friends!

CM
CJ AND JOYCE M.
Everett, WA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019
Awesome service!!!!
I got quotes for the work my car needed to have done. Onb came in several hundred $$'s less than their own quote. The work was all done in 5 hrs and they gave me a loaner to use. The personnel are friendly and very helpful. I highly recommend their service to as many people as possible.

MD
MANDY D.
Everett, WA
Mazda 626
Verified Customer
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07/18/2019
We trust ONB Automotive Repair to fix our cars correctly and for a fair price.
ONB does a great job fixing our cars. We can count on them to be fair and reasonably priced. Mike is a great person to work with, he is knowledgeable, fair and patient with our questions. We do recommend ONB to our friends.

CC
CHRIS and ANDREA C.
Everett, WA
Toyota Prius c
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2019
air conditioning fixed
I know I can count on ONB to fix up my cars, and I'm happy with the service. My only complaint is that the final quote was unclear between the voicemail I received and the number I saw when it was time to pay. I was of the understanding that I would be paying around $370 for the service, and the final quote was $200 greater than that. Of course I'm going to pay for the service I received, but I would appreciate more clarity in advance so that I'm not surprised when I see the final quote.

RM
RICHARD M.
Everett, WA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
After t
Attention to detail

Verified Customer
Everett, WA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Starter issues
Great friendly service

TS
TRAVIS S.
Mill Creek, WA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Great aetvice
Mike’s the best. Always so helpful and concerned.

KP
KAREN P.
Everett, WA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2019
Another great experience
I am a new customer at ONB. The first visit was an oil change that included having to deal with a stripped screw on the oil pan. I was treated fairly at ONB and they really appreciated my business. I went back today to have something checked because my car was making a horrible sound. Fortunately a minor problem that was taken care of. Jeff was really nice and explained everything to me about the cause of the noise and what was done to repair it.
I have found my new repair shop for my car.

IE
IVAN and KELLI E.
Everett, WA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Outstanding service and reliability
I have been going to the folks at ONB for over 20 years. I have always found them to be honest, reliable and to provide top notch service. I enjoy working with them as I know them to extremely honest and competent.

DS
DON S.
Lake Stevens, WA
Cadillac CTS Sedan
Verified Customer
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05/21/2019
Simple repair
ONB was friendly, efficient, and reasonable as always in the minor repair my car required. They fixed the problem rather than doing a simple more expensive replacement. They give honest appraisals of concerns I face over time but never pressure to do the work prematurely.

RD
RALPH, FREDDIE D.
Kirkland, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
service
as always great service a slight hiccup on a wire not being plugged back in after testing but no issues and an easy fix you guys are the greatest thanks for the service you do

NC
NADINE C.
Everett, WA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019
The Best Auto Repair
From walking in the door where I was met by Mike; who is friendly and welcoming; to the repair personnel I couldn't ask for better service. My SUV has a complete check and fixed to perfection. I will always use ONB Auto.

RO
ROY O.
Everett, WA
Lexus RX 300
Verified Customer
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04/14/2019
Another great service!
Once again, ONB provided outstanding service.....friendly, honest, accurate, on time, professionals all the way!

RO
ROY O.
Everett, WA
Subaru Outback
Verified Customer
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04/11/2019
Oil Change for my Subaru
OMB is the best automotive shop I have ever used!

Friendly, honest, clean, professional, knowledgeable, and reasonably priced.

RS
ROB S.
Everett, WA
Ford Escape
Verified Customer
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04/06/2019
ONB is the best
I have taken all my cars for the last ten years to ONB and have never been disappointed. Friendly professional service and honest. They have gone out of their way so many times when they did not have to. I have shown up first thing in the morning with issues and problems that they have helped me resolve and always with a smile and a warm welcome. They are simply the best. I trust no one else with my automotive needs.

JJ
JUNE J.
Kirkland, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Friendly and Honest Team
I was looking for a shop to go to and my friend recommended All it Takes Automotive, that’s where I met Jeff. After years of taking my car there, they closed, and Jeff moved to ONB Automotive, I followed him. I trusted Jeff with my car needs. He and Mike have been amazing! They treat me like their own kid, they give me advice on my car and on life. Jeff always lets me know if my car requires a service now, or if it can wait till my next visit. They are super friendly and honest at ONB, they will explain and show me what is needed for my vehicle. I drive from Kirkland to downtown Everett to get to ONB, and it’s worth it!

GH
GREG, PAMELA H.
Everett, WA
Jeep Cherokee
Verified Customer
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04/03/2019
Excellent customer service
Definitely a great experience, they greeted me with a smile and a hand shake, then asked about my vehicle and what I needed done to it!

DS
DAN S.
Lake Stevens, WA
Ford Focus
Verified Customer
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04/03/2019
Great work, great customer service
Thanks ONB for taking care of my 18 year old daughter's car and getting her up and running again with new tail light and headlamp. I always know I can count on you guys.

RM
RICHARD M.
Everett, WA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Simply the best
Never have so few owe so much to such a great crew.

ES
ERIN S.
Lynnwood, WA
Hyundai Accent
Verified Customer
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03/29/2019
Good, honest service = a returning customer
I've had some work done here a few times and I'm always pleased with the service and support!

Displaying 1 Review