Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

339 Reviews

98% Would Recommend
Latest Review about 1 hour ago

Reviews


CD
CLAUDEL D.
MCDONOUGH
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/17/2019
Under equipped
Denied my car key request because they want to charge 4 hrs diagnostic after they order the key. I called Mercedes of south Atlanta, they did the key as requested and my car started.

MC
MARVIN C.
Conyers, GA
Mercedes-Benz S550
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/29/2019
After service care
I came there to have my car repaired I paid for an estimate which I feel was very well written then I was given my keys to get my car and my wife hit a stud in the ground and punctured my tire and the service tech said it was her fault she should be aware of her surroundings, needless to say I had to replace the tire and I did not return for repair work.

MW
Melisa W.
Decatur, GA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/24/2018 Category: Service
Melisa said she would not recommend this business. After having her vehicle for two full days without her permission the owner was still not sure what was wrong with her vehicle. She was charged a ninety five dollar diagnostic fee but was never told what was wrong.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Conyers, GA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/10/2018
Too expensive
I don't agree with the idea of charging customers so much money just to diagnose the problem on top of a separate amount to fix the problem.

AH
Athaniel H.
Decatur, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/30/2018
Totally unethical business practices
Dishonest labor practices. This business will charge not for the time it takes to do a repair, which is already high enough because of Mercedes rates, but they will charge extra just to inflate their income. I.E. $95 hr for repair that to remove a fan and replace it with a new part that took all of 30 minutes resulting in a charge of $300 is a rip off! Don't do business here

JZ
JAMES Z.
Conyers, GA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/24/2017
Don't have smart help
Had my car a month and didn't fix it

LA
LATRICE A.
Covington, GA
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
Great customer service
Everyone was friendly and professional. Prices were competitive. I will use them again for any of my service needs

Verified Customer
Rex, GA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019
Friendly
Very friendly staff. Very thourgh and fair. Definitely will be bringing my car back.

TR
TASHA R.
Conyers, GA
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019
Great Work
It’s always a Pleasure going to get my car service or fixed I no the people there do a really good job & there going to make sure they let you no what’s going on

SS
SHERYL S.
Stone Mountain, GA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Exceptional service always.
The service is exceptional. I always know that my vehicle will receive the best of care. I continue to drive my high mileage vehicle because of the highly skilled Technicians that maintain my vehicle. The Owner and employees are always friendly and professional.

HR
HORATIO R.
Stockbridge, GA
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
I have owned many of Mercedes since 1986 and had them serviced. Devon is the best of ALL. A +++++
Devon & Staff is the REAL DEAL. 100%. Great Price , Courteous Staff & Fast Service.
Thank You!!!!! A+++++

PD
PETER D.
Conyers, GA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Excellent service
Always enjoy bringing my car there for service. Very professional atmosphere and wonderful service.

BH
BISHOP JERRY H.
Covington, GA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Repair
Friendly, professional, concerned, timely, and do good work.

HD
HAROLD D.
Decatur, GA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Great dependable service and staff
I am pleased with the repair work done on my ML350 , 06 everything is working well. Thank You Devon and Staff

FR
FRANK R.
Mcdonough, GA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019
Unique Mercedes offers dealer quality service at a fair cost. The service center is clean and comfortable and the atmosphere very pleasant. I highly recommend their services.
Unique Mercedes provides excellent service on the same technical level of the dealerships or higher, in a clean comfortable atmosphere and at a fair cost. I’m impressed.

HM
HERBERT M.
Conyers, GA
Mercedes-Benz C300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2019
Nice people convenient
My tire pressure was not adjusted but it is on the list of services to be done

AC
AVONDA C.
Conyers, GA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
Great Service
Excellent service....highly recommended

JM
JOHN M.
Conyers, GA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Trust Worthy and Reasonably Priced Services
I've been bringing my Mercedes to Devon for years.

I'm so appreciative for his services.

TS
TOMIKO S.
Clarkston, GA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
Just great
Great service

ME
MICHELLE E.
Lithonia, GA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Great service, reasonable price
Devon and his team repaired my 20 year old E320 so that it was safe for my son to drive. He showed me what needed to be done and explained why. I also appreciate the recommendations for the future. Will bring my GL450 in when repairs are needed.

Displaying Review 1 - 20 of 339 in total