Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

214 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


DQ
Dennis Q.
Newark, MD
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Dennis said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

SD
Sarah D.
Ocean City, MD
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Sarah said they were very good.
This review was collected via phone interview by Customer Research Inc.

DB
Deborah B.
Berlin, MD
Chevrolet Impala Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Deborah said she was satisfied with everything.
This review was collected via phone interview by Customer Research Inc.

BD
BUDDY D.
Ocean City, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Bridge Auto
I have been doing business with BA for years. They are always friendly, gets the job done right the first time. I will always recommend them.

LA
LAURA A.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Friendly and Reliable Staffing
The stuff takes the time to make sure you understand everything that has to be done and I don't try to price gouge you

ED
Emery D.
Bowie, MD
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Emery said he has had to have the vehicle towed since it was serviced at this business.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Berlin, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Bob said they did everything were suppose too. They did it in a good amount of time and for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Ocean City, MD
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Mike said the business did a good job on the service they provided.
This review was collected via phone interview by Customer Research Inc.

AO
Andri O.
Ocean City, MD
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Andri said he is very happy with the business. His vehicle was done a lot quicker than expected.
This review was collected via phone interview by Customer Research Inc.

TG
Troy G.
Hebron, MD
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Troy said he was in and out quickly. It was very good service.
This review was collected via phone interview by Customer Research Inc.

CL
Carol L.
COLLEGE PARK, MD
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Carol said ever thing worked as planned. Every one was nice and it was a easy fix.
This review was collected via phone interview by Customer Research Inc.

AH
AARON H.
Ocean City, MD
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Great as usual
Great

MM
Mercedes m.
Berlin, MD
smart fortwo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Mercedes said the business does good work. They are very prompt to get the customers in. The work is done quickly after the diagnostic. She is very satisfied.
This review was collected via phone interview by Customer Research Inc.

AA
Anthony A.
Chesapeake Beach, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Anthony said the business was honest. The employee told him he would work with him, and did.
This review was collected via phone interview by Customer Research Inc.

MF
Martin F.
Bishopville, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Martin said they made a timely appointment for him. They did what they said they would do. They let him know what was wrong with the vehicle and explained everything. Liz was super kind and nice. She made sure he got a copy of the repairs that needed to be done.
This review was collected via phone interview by Customer Research Inc.

EI
Edgar I.
Maryland
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Spoke with Cecilia. She said no one else but them would fix the vehicle when she was stranded . She appreciated them taking care of her when she needed it.
This review was collected via phone interview by Customer Research Inc.

JJ
JEFFREY J.
Ocean City, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Bridge Auto is a local business and located close to where I live.
I am impressed with the how quickly the mechanics assess and estimate the work that I need and provide me with that info within the same day. The work is done professionally and within the estimated time. I trust Bridge Auto to see other potential problems or issues and inform me of them also. So not only does Bridge Auto fix the problem I'm having but they keep me aware of the rest of the vehicles mechanical health.

Verified Customer
Berlin, MD
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Just overall all around good friendly fast service!
We appreciate your friendly staff and getting my car in quickly for the service we needed. Thanks!!

FH
Francisco H.
Willards, MD
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Francisco said they are not the best but better than other businesses around.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Berlin, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Tire Rotation/ check suspension
Once again very good service. Went in to get my tires rotated and and check my suspension but because they do a thorough job they explained to me how my tires had too much pressure. My tires call for 60 lbs of pressure but my truck calls for 35 lbs. After explaining to me that too much pressure can cause a hard ride and fixing it to what it should be it drives smooth and easy. These guys know thier stuff. I thought my suspension was just bad but it wasn't. Easy fix from honest mechanics. Definitely going back if I need any more service! Nothing better then honest mechanics. Could of easily let it go to have me spend more money to get a whole new suspension. But they were honest