Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

214 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


JG
John G.
Maryland
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
John said there was poor communication but good service. He said they outsourced the final alignment and there was no call back to tell him when his vehicle would be done.
This review was collected via phone interview by Customer Research Inc.

PA
Pat A.
Edenton, NC
Ford Windstar Wagon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/06/2018
Rip off
Saw we were out of state..charged 132.00 for a 7 mile tow
Robert P., Owner from Bridge Auto Repair responded on 08/13/2018

Im sorry you feel that way Pat, But if you read your invoice The charge was for towing in, cleaning the vehicles under carrage, and inspecting where your leak was coming from. 

Robert Perry
Owner
410-289-9250

JS
Jordan S.
Mc Henry, MD
Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/02/2018 Category: Service
Jordan said the employees were nice. They did not look at his vehicle well. His vehicle is still experiencing issues.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 08/13/2018

Jordan you declined any repairs so I would expect that you do have issues.

Robert Perry
Owner
410-289-9250

NH
Nick H.
Ocean City, MD
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Nick said the staff were very polite, including the lady at the front desk. He would not recommend this business for service but did not specify why.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 11/17/2017

Thank You For Your Business.

Robert Perry
Owner
410-289-9250

DQ
Dennis Q.
Newark, MD
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Dennis said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

SD
Sarah D.
Ocean City, MD
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Sarah said they were very good.
This review was collected via phone interview by Customer Research Inc.

DB
Deborah B.
Berlin, MD
Chevrolet Impala Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Deborah said she was satisfied with everything.
This review was collected via phone interview by Customer Research Inc.

BD
BUDDY D.
Ocean City, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Bridge Auto
I have been doing business with BA for years. They are always friendly, gets the job done right the first time. I will always recommend them.

LA
LAURA A.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Friendly and Reliable Staffing
The stuff takes the time to make sure you understand everything that has to be done and I don't try to price gouge you

ED
Emery D.
Bowie, MD
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Emery said he has had to have the vehicle towed since it was serviced at this business.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Berlin, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Bob said they did everything were suppose too. They did it in a good amount of time and for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Ocean City, MD
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Mike said the business did a good job on the service they provided.
This review was collected via phone interview by Customer Research Inc.

AO
Andri O.
Ocean City, MD
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Andri said he is very happy with the business. His vehicle was done a lot quicker than expected.
This review was collected via phone interview by Customer Research Inc.

MD
MARY D.
Ocean City, MD
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
honest, reliable,,friendly
Having an older car ,I know it's important to keep it maintained...I can trust Bridge Auto to keep it in top top shape.
Robert P., Owner from Bridge Auto Repair responded on 11/06/2018

Thank you for your business and the great review.

Robert Perry
Owner
410-289-9250

SD
sally D.
Ocean City, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Trustworthy service
Always quality, trustworthy, friendly service
Robert P., Owner from Bridge Auto Repair responded on 11/06/2018

Thank you for your business and the great review.

Robert Perry
Owner
410-289-9250

BK
Brenda K.
Pittsville, MD
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Brenda everything was as they said. The price was lower than he was quoted.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 11/06/2018

Thank you for your business and the great review.

 

Robert Perry
Owner
410-289-9250

EL
Eddie L.
Dunkirk, MD
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Eddie said they provided him with exemplary service.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 11/06/2018

Thank you for your business and the great review.

 

Robert Perry
Owner
410-289-9250

MF
Mary F.
Ocean City, MD
Hyundai ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Mary said the employees were friendly. They answered all her questions. They completed service promptly. She had no problems with the work.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 11/06/2018

Thank you for your business and the great review.

 

Robert Perry
Owner
410-289-9250

GB
Gene B.
Maryland
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Gene said the service was good and there were no problems.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 11/06/2018

Thank you for your business and the great review.

 

Robert Perry
Owner
410-289-9250

MS
Michael S.
Harrisburg, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great service great price, honest people
I was visiting Ocean City and drove over a parking lot cement stopper causing the shield to hang down. I had no idea of the cesar itself was damaged. It was the 2 days before my wedding anniversary and was my wife's vehicle. It was also the first morning of 6 day vacation. I called bridge auto. They squeezed me in, had me in and out in a half hour. Charge was Under $50. The owner was at the shop and came over to me son my hand and wished me a happy anniversary. This place saved the entire vacation.
Robert P., Owner from Bridge Auto Repair responded on 11/06/2018

Thank you for your business. Happy Anniversary.

 

Robert Perry
Owner
410-289-9250