Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

232 Reviews

97% Would Recommend
Latest Review 12 days ago

Reviews


DV
David V.
Berlin, MD
Nissan Pathfinder
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/02/2019 Category: Service
David said the business worked on his vehicle. They replaced the alternator and it did not work. He is very unhappy because they are not going to do any more work to the vehicle, and it does not run.
This review was collected via phone interview by Customer Research Inc.

FR
FRANK R.
Berlin, MD
Ford Club Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Friendly and courteous people, they know what they're doing. Price is always fair and job is always well done.
Could not ask for a better place to take your car to get it worked on. People are courteous and friendly. They make sure the job is done right before you leave, so that you don't have to come back. I tell everyone that I know that this is a good place to take their vehicle to get it worked on and serviced.

JG
John G.
Maryland
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
John said there was poor communication but good service. He said they outsourced the final alignment and there was no call back to tell him when his vehicle would be done.
This review was collected via phone interview by Customer Research Inc.

PA
Pat A.
Edenton, NC
Ford Windstar Wagon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/06/2018
Rip off
Saw we were out of state..charged 132.00 for a 7 mile tow
Robert P., Owner from Bridge Auto Repair responded on 08/13/2018

Im sorry you feel that way Pat, But if you read your invoice The charge was for towing in, cleaning the vehicles under carrage, and inspecting where your leak was coming from. 

Robert Perry
Owner
410-289-9250

JS
Jordan S.
Mc Henry, MD
Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/02/2018 Category: Service
Jordan said the employees were nice. They did not look at his vehicle well. His vehicle is still experiencing issues.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 08/13/2018

Jordan you declined any repairs so I would expect that you do have issues.

Robert Perry
Owner
410-289-9250

NH
Nick H.
Ocean City, MD
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Nick said the staff were very polite, including the lady at the front desk. He would not recommend this business for service but did not specify why.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 11/17/2017

Thank You For Your Business.

Robert Perry
Owner
410-289-9250

JK
Jon K.
Ocean City, MD
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
John said the service went well. He had no problems with his service.
This review was collected via phone interview by Customer Research Inc.

BK
BARBARA K.
Mardela Springs, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Customer service and fast
Customer service is great and always fast service

CW
CHARLES W.
Ocean City, MD
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
fast courteous service
i have used this repair shop several times in the past will use this service again in the future

MJ
MARY SUSAN J.
Berlin, MD
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
The Best!!
As always, I called, they worked me into their schedule and mine and they got the job done! They have the best service and have always taken care of me!!!

CF
Chris F.
Maryland
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Chris said they were quick and easy.
This review was collected via phone interview by Customer Research Inc.

SD
sally D.
Ocean City, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Excellent care performed promptly
My car was serviced well and efficiently and everything was explained to me.

BW
Brandon W.
Berlin, MD
Jeep Comanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Brandon said that the place fixed his vehicle's problem and got it back to him quickly.
This review was collected via phone interview by Customer Research Inc.

SE
Steven E.
Bishopville, MD
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Steven said that he had an all around good experience at the place.
This review was collected via phone interview by Customer Research Inc.

AS
Amanda S.
Camden Wyoming, DE
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Amanda said she never had a problem with the business.
This review was collected via phone interview by Customer Research Inc.

TR
Theodore R.
Berlin, MD
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Theodore said the business was quick and simple.
This review was collected via phone interview by Customer Research Inc.

GB
GERALD B.
Berlin, MD
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Great Service. Friendly atmosphere.
I had a headlight out. Dropped in to see if they could repair it. They said they would have someone available to fix it in two hours. I came back at that time and five minutes later the light was fixed and I was on my way. Great service at a resonable price from a friendly crew that makes me feel like we have known each other forever. Couldn't be more pleased.

DG
DAN G.
Ocean City, MD
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Great service
The experience was great from initial contact to final checkout. Service was prompt and efficient. Staff was very cordial. Overall a great experience.

SP
SCOTT P.
Berlin, MD
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Good, fast, and reasonably priced.
We like to use our cars for many years, which means you need to have a reliable place to go for service. We consistently get great advice and expert service here. This last visit we called over the holidays, they answered the phone after hours, and got us taken care of the day after Christmas so we could travel to see family the following day. They’re the best.

BD
BUDDY D.
Ocean City, MD
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Best on the shore
They are always on the money.