Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

303 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
93% Business Response
Latest Review about 22 hours ago

Reviews


DN
DIANE and FRANK N.
Briarcliff Manor, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Very accommodation and always does a great job
Been going to Fred’s for years always friendly and they know what they are doing . Always get a call when they find the problem and always give you all the facts, no surprises

DL
DANIEL L.
Cortlandt Manor, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Total Pros
These guys do a top notch job and at the same time are the nicest and most courteous to their customers. Among the countless auto repair stations all around Westchester, Fred's stands above and you come here once, you will be a customer for life. Everyone needs a local place you can trust to keep you on the road. Its Fred's, hands down.

SL
STEPHANIE L.
Ossining, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
All good at Freds
Always Happy to use their prompt and attentive service

AZ
Ann Z.
New York
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Ann said that the place was fair, had better prices than anyone, were friendly and efficient.
This review was collected via phone interview by Customer Research Inc.

JC
Jacob C.
Briarcliff Manor, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Jacob said business was professional, courteous, and handled the service well. They were great.
This review was collected via phone interview by Customer Research Inc.

ON
OLA N.
Briarcliff Manor, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Prompt and excellent service.
Michael is great. Explained to me everything in detail and helped my son with payments.

They are really wonderful people.

Verified Customer
Ossining, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Staff always courteous
I can count on Fred’s to take care of any and all my car needs in a very fair and professional manner.

JP
JANICE P.
Ossining, NY
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Exemplary Service Always
Fred's Auto Repair treats customers like family. It's one of their trademarks. Fred and every member of his staff are knowledgeable, friendly and incredibly accommodating of their customers. We bring Fred's all of our cars for service and each time we are equally impressed. Prices are fair and service is exemplary. Nice to know that businesses like this still exist.

EB
Elaine B.
Briarcliff Manor, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Elaine said she went to this business for an inspection. She has gone to them for many years. They are always prompt and get things done.
This review was collected via phone interview by Customer Research Inc.

TM
TOM M.
Ossining, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
They did it again!
Once again the gang at Fred’s Auto Repair took care of my routine maintenance and a major repair that needed to be done, and at the cost they quoted ( a little less than😁). And they went out of their way to drop me off and pick me up when I had no transportation to and from. They are the best!

HR
Hans R.
Ossining, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Hans said he likes the facility and they have a very long relationship and he is hoping to keep it up.
This review was collected via phone interview by Customer Research Inc.

TH
TOM H.
Briarcliff Manor, NY
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Great communication
Starter failed so I had to have the car repaired unexpectedly. Christine provided timely updates on progress. Work completed exactly as expected.

EC
Eva c.
White Plains, NY
Chevrolet Cruze
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2018 Category: Service
Eva said the service was ok , it wasn't the best.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Briarcliff Manor, NY
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Always good service & friendly employees.
Always happy with the wonderful service & people working at Fred's. Not happy with the new credit card service fee.

MM
Mary M.
Briarcliff Manor, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Mary said she was very happy with the service. They did a good job and they did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

PN
Priya N.
Ossining, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Priya said the service was timely. She had a good overall experience.
This review was collected via phone interview by Customer Research Inc.

DS
DANIEL S.
Briarcliff Manor, NY
Porsche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017
Work done to spec and on time
No complaints. People are friendly and responsive

HT
HAMISH T.
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017
Really good work
Nice people, efficient service.

DS
David S.
Briarcliff Manor, NY
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
David said the staff were really friendly. They were honest with their work and they did not provide any unnecessary services.
This review was collected via phone interview by Customer Research Inc.

MV
MARY V.
Montrose, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017
Explains work in detail,friendly, and prices fair
Liked being spoken to as an intelligent person and everything explained why needed to be done

Displaying 1 Review