Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

240 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
92% Business Response
Latest Review about 20 hours ago

Reviews


BJ
BILL J.
Briarcliff Manor, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Excellent customer service
Christina thoroughly goes over any issues prior to doing repairs. They're all very pleasant to deal with.

TH
TOM H.
Briarcliff Manor, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Work completed on time as expected
Mike was able to provide picture of the parts to be replaced which made it easy to understand the work required

NW
NATHAN W.
Briarcliff Manor, NY
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Customer Service
Fred's goes the extra mile to ensure that your car is ready for the road.

LB
Lisa B.
Mount Kisco, NY
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Lisa said they did everything she needed them to do. They were easy to work with and very clear explaining everything.
This review was collected via phone interview by Customer Research Inc.

TM
TOM M.
Ossining, NY
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
They did it again!
Once again the gang at Fred’s Auto Repair took care of my routine maintenance and a major repair that needed to be done, and at the cost they quoted ( a little less than😁). And they went out of their way to drop me off and pick me up when I had no transportation to and from. They are the best!

IH
IRA H.
Pleasantville, NY
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Great discovery
I feel that I was very fortunate to find this auto repair business. It is convenient as it is across from Club Fit in Briarcliff. The people are professional,friendly, honest, and extremely competent. I will continue to trust and use Fred’s auto repair for my car needs in the future.

HR
Hans R.
Ossining, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Hans said he likes the facility and they have a very long relationship and he is hoping to keep it up.
This review was collected via phone interview by Customer Research Inc.

TG
TYLER G.
Briarcliff Manor, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Great Experience
Fred is a legend mechanic in Briarcliff who my family has used for ~30 years. Mike, Ken and the rest of his crew carry a great reputation into a new era of automobile service excellence.

EB
ED B.
Croton Hdsn, NY
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Corvette charging issue
Fred took care of a on going charging problem with my 64 Corvette

TH
TOM H.
Briarcliff Manor, NY
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Great communication
Starter failed so I had to have the car repaired unexpectedly. Christine provided timely updates on progress. Work completed exactly as expected.

EC
Eva c.
White Plains, NY
Chevrolet Cruze
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2018 Category: Service
Eva said the service was ok , it wasn't the best.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Briarcliff Manor, NY
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Always good service & friendly employees.
Always happy with the wonderful service & people working at Fred's. Not happy with the new credit card service fee.

MM
Mary M.
Briarcliff Manor, NY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Mary said she was very happy with the service. They did a good job and they did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

PN
Priya N.
Ossining, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Priya said the service was timely. She had a good overall experience.
This review was collected via phone interview by Customer Research Inc.

DS
DANIEL S.
Briarcliff Manor, NY
Porsche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017
Work done to spec and on time
No complaints. People are friendly and responsive

HT
HAMISH T.
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017
Really good work
Nice people, efficient service.

DS
David S.
Briarcliff Manor, NY
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
David said the staff were really friendly. They were honest with their work and they did not provide any unnecessary services.
This review was collected via phone interview by Customer Research Inc.

MV
MARY V.
Montrose, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017
Explains work in detail,friendly, and prices fair
Liked being spoken to as an intelligent person and everything explained why needed to be done

DB
David B.
Briarcliff Manor, NY
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
David said this business did the service properly. They were courteous and honest.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Millwood, NY
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Took care of my car in a timely manner. Good communicating
I called for an appt for an Inspection and forgot to drop off my car despite receiving email reminders! Mike was understanding on the phone and offered an appt the next day. They got it done quickly.
Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 09/04/2018

Thanks for the five star review, glad we were able to take car of your inspection for you, saw Josh last week, wished him good luck with school.

Sincerely,

J. Fred Indorf
owner
914-762-1131

Displaying 1 Review