Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

210 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
96% Business Response
Latest Review 3 days ago

Reviews


Anonymous avatar
Verified Customer
Briarcliff Manor, NY
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Always good service & friendly employees.
Always happy with the wonderful service & people working at Fred's. Not happy with the new credit card service fee.

MM
Mary M.
Briarcliff Manor, NY
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Mary said she was very happy with the service. They did a good job and they did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

PN
Priya N.
Ossining, NY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Priya said the service was timely. She had a good overall experience.
This review was collected via phone interview by Customer Research Inc.

DS
DANIEL S.
Briarcliff Manor, NY
Porsche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017
Work done to spec and on time
No complaints. People are friendly and responsive

HT
HAMISH T.
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017
Really good work
Nice people, efficient service.

DS
David S.
Briarcliff Manor, NY
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
David said the staff were really friendly. They were honest with their work and they did not provide any unnecessary services.
This review was collected via phone interview by Customer Research Inc.

MV
MARY V.
Montrose, NY
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017
Explains work in detail,friendly, and prices fair
Liked being spoken to as an intelligent person and everything explained why needed to be done

DB
David B.
Briarcliff Manor, NY
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
David said this business did the service properly. They were courteous and honest.
This review was collected via phone interview by Customer Research Inc.

DP
Devon P.
New York
Audi A3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Devon said they were good. He received a good recommendation about them.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 06/23/2018

Thank you Devon for the 5 star review and trusting us with your Audi.
Sincerely,
J. Fred Indorf
owner

914-762-1131


JG
JOHN G.
Carmel, NY
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Very innovative
Very professional, innovative, and informative. A pleasure to deal with.

Thanks
Fred
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 06/23/2018

no thank you John for manny years of service.

J. Fred Indorf
owner
914-762-1131

EB
ED B.
Croton On Hudson, NY
Chevrolet Corvette
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2018
Service review
Service was fine. Did not like the "new " credit card 4% surcharge.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 06/13/2018

Our goal at Fred's is to do what we can to keep overall cost to our customers down, and electronic credit card payment surcharges keep our labor rate from rising.
As always personel checks and cash will be accepted at the same low cost. as usual always fun working on your car.

J. Fred Indorf
owner
914-762-1131

JH
Jordan H.
Briarcliff Manor, NY
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jordon said the staff was very accommodating, very prompt and personable. It was super easy and there was no stress.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 06/13/2018

Thank you Jordan for the 5 stars, was a pleasure working on your car, look forward to your next visit.

J. Fred Indorf
owner
914-762-1131

EH
EDWARD H.
Ossining, NY
Mazda MX-5 Miata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Exceptional service , outstanding interpersonal skills
As usual the team at FARB performed a timely and conscientious repair of my car. Always a pleasure doing business with Fred and his team
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 06/13/2018

At always Ed thanks
love are chats and catch up time.

J. Fred Indorf
owner
914-762-1131

KC
Kenneth C.
New York
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Kenneth said the staff got everything that he needed done.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 06/13/2018

Thanks Ken for the 5 star review

J. Fred Indorf
owner
914-762-1131

KA
Kristin A.
New York
Nissan JUKE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Kristin said the service was great. The staff communicated with her. They sent pictures of the issue so she could see what was going on, herself. She had no issues. They did everything in a quick manner. Kristine was extremely helpful through the whole process, and knowledgeable.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 06/13/2018

Thank you Kristin for the wonderful review, means a lot to me and staff.

J. Fred Indorf
owner
914-762-1131

PD
Patrick D.
New York
INFINITI FX35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Patrick said the service is good.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 06/13/2018

Thanks Patrick

J. Fred Indorf
owner
914-762-1131

TA
THOMAS A.
Peekskill, NY
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Highly Recommend
Fred's provides quick reliable service at a fair price. The office staff is pleasant and they take the time to explain everything clearly. I highly recommend this shop to anyone looking for a solid, trustworthy mechanic.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 06/13/2018

Thank You Tom for your kind words and 5 star review we strive to be the best we can.

J. Fred Indorf
owner
914-762-1131

TM
TOM M.
Ossining, NY
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Another job well done!!!
Needed a few safety issues taken care of and the gang at Fred’s got me right in and told me exactly what was going to be needed and took care of it for me. Thank you one and all!
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 06/13/2018

Thanks Tom, always great seeing you here or at Rockys.

J. Fred Indorf
owner
914-762-1131

AC
Andrea C.
New York
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Andrea said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 05/29/2018

Thank you Andrea for the great review, Bill and Kristina were very happy, me too

J. Fred Indorf
owner
914-762-1131

MM
Maria M.
Millwood, NY
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Maria said, this business seems honest. They were quick and efficient.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc. responded on 05/22/2018

Thank you Maria for the 5 stars and trusting us with your Volvo

J. Fred Indorf
owner
914-762-1131

Displaying 1 Review