Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

158 Reviews

97% Would Recommend
Latest Review about 1 year ago

Reviews


DJ
Deborah J.
Colorado Springs, CO
Pontiac G6
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/15/2018 Category: Service
Deborah said the customer service was not good. She stated the employees didn't seem to want to fix her vehicle nor seem to care to fix it.
This review was collected via phone interview by Customer Research Inc.
Chris M., Owner from Auto Clinic responded on 02/16/2018

Hi Deborah. Confused by your review. We diagnosed the cause of your problems. Discussed the costs associated with those repairs and YOU decided not to have it repaired. We didn't even charge you to diagnose the situation. The technician spent a lot of time on your vehicle and even brought you into the shop to show you what had to be repaired. I would completely understand us getting a bad review for bad service, but we went out of our way to help you. This is a completely bogus review.


DB
Dillon B.
Canon City, CO
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2018 Category: Service
Dillon said he was overcharged by $220.00. He brought his vehicle in for a new fuel pump but was overcharged $50.00 for this part and overcharged by $40.00 for the hourly service rate.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Kearney, NE
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/11/2017
Crooks
Grandson took his car there spent $3,000 now they say it needs a motor. Bull. When a young person takes a automobile to a shop for repairs . They shouldn’t have to put up with being robbed. There should be a big sign in their front window. It could say don’t worry if you don’t understand cars we’ll teach you how to get robbed. Stay away from this place.

CH
Chris H.
Colorado Springs, CO
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/30/2017 Category: Service
Chris said he didn't know of the change of management, he was charged $80 for an estimate and he wasn't told that. He was misled and he would not return back.
This review was collected via phone interview by Customer Research Inc.

MH
Mason H.
U S A F Academy, CO
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/31/2017 Category: Service
Mason said the business took over a month to do the repairs and they kept giving him excuses for the delay.
This review was collected via phone interview by Customer Research Inc.

JS
Jenna S.
Littleton, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
I drive down from Denver for this place!
I was fed up with the dealership after multiple trips there and multiple parts replaced without solving the problem (air conditioning not working). This place got me right in, fixed the problem in half the time, and charged $200 TOTAL less than the dealership’s discounted price (and that included additional services-lightbulb replacement, rear seal replacement, etc). They are thorough, honest, and they charge what they say they’re going to charge. They even took the time to show me all fluids under the hood that I need to be checking on a regular basis. I trust these people! I recently moved to Denver and tried out two other shops for unrelated issues, and so far nowhere else even compares, so I made the trip back to Colorado Springs for this shop.

MB
Mike B.
Colorado Springs, CO
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Mike said the staff were timely and easy to work with. It was fairly priced.
This review was collected via phone interview by Customer Research Inc.

RA
Ryan A.
Colorado Springs, CO
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Ryan said the staff do a good job, do what they say they're going to do and don't charge extra.
This review was collected via phone interview by Customer Research Inc.

MD
Margie D.
Colorado Springs, CO
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Margie said they always do a good job and she is pleased.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Colorado Springs, CO
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Great service, fair prices.
The Auto Clinic always does a great job, in addition to my routine maintenance they found a few issues that needed to be addressed. I trust them and they always do great work at a fair price.

DK
Dylan K.
Colorado Springs, CO
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Dylan said that the service at the facility was quick and easy.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Colorado Springs, CO
Dodge Stratus Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Amazing Service
Great customer service and great service overall, mechanics are quick and they make things less stressful . I highly recommend if your looking for a trustworthy place for auto repair.

SG
Samantha G.
Colorado Springs, CO
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Samantha said the business had a professional and nice staff. She really felt like they were providing her with good vehicle service because they truly care about her needs and not just money.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Colorado Springs, CO
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018
Service
Very friendly and accommodating.

AB
Alex B.
Colorado Springs, CO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Auto Clinic : Skill, and genuine care for clients that can't be beat.
I love the Mabrys, and their staff: always full of knowledge, resourcefulness and integrity. And on top of that, they're just great to be around. I'd never send a friend anywhere else.

WS
William S.
Monument, CO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
William said the quality of the job that the staff did showed that they were very professional and knew what they were doing. The service was a little expensive but they are the best mechanic facility in the area. He appreciated the service. They did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Colorado Springs, CO
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Excellent, professinal service
Friendly, honest service. They have fixed small and large problems on my vehicle, always with excellent return time and at the best prices around.

CJ
Caniaah J.
Colorado Springs, CO
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Caniaah said the staff was amazing. She really appreciated their helpfulness.
This review was collected via phone interview by Customer Research Inc.

TK
Timothy K.
Colorado Springs, CO
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Timothy said the business did exactly what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

BS
Beverly S.
Colorado Springs, CO
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Beverly said that Chris was very nice and her mechanic was knowledgeable. The business got her in on short notice and did a really good job. They finished a lot sooner than the 2 hours they estimated. They were thorough and she really appreciated their work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 158 in total