Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

675 Reviews

98% Would Recommend
Latest Review about 1 month ago

Reviews


ML
MARIE L.
Louisville, KY
Ford Focus
Verified Customer
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06/18/2019
Oil change
Great people. Does a great job.

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Bethany M.
Louisville, KY
Ford Expedition EL
Verified Customer
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06/12/2019 Category: Service
Bethany said she didn't have any problems at this business. They were straight forward and she was in and out. Everything went as planned.
This review was collected via phone interview by Customer Research Inc.

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Elva P.
Shepherdsville, KY
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Elva said the service was very good and was completed quickly. She appreciates it.
This review was collected via phone interview by Customer Research Inc.

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Justin M.
Louisville, KY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Justin said the business was honest and solved his problems. He said they were reasonable and when they gave him an estimate and ordered the wrong part, they did not charge him any more for the right part.
This review was collected via phone interview by Customer Research Inc.

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David L.
Elizabethtown, KY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
David said the staff treated him right and got him in and out.
This review was collected via phone interview by Customer Research Inc.

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Douglas W.
Cincinnati, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Douglas said everything was great. He was from out of town. They had him in and out in 3 hours.
This review was collected via phone interview by Customer Research Inc.

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Aaron J.
Louisville, KY
Pontiac Montana SV6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Aaron said he was confident that his service was done right. The speed of service was right on point.
This review was collected via phone interview by Customer Research Inc.

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Darryl W.
Louisville, KY
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Darryl said the service was good.
This review was collected via phone interview by Customer Research Inc.

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Joshua T.
Louisville, KY
Ford Escort
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2018 Category: Service
Joshua said the pricing is a little high.
This review was collected via phone interview by Customer Research Inc.

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James B.
Louisville, KY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
James said he has known the business for years and they always provide good service.
This review was collected via phone interview by Customer Research Inc.

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KELSEY T.
Louisville, KY
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018
Quick service, trustworthy staff
great service!

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Patrick H.
Louisville, KY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Patrick said the repairs were done in a timely manner and they were also very friendly.
This review was collected via phone interview by Customer Research Inc.

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Linda S.
Louisville, KY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Linda said they are fantastic. She was very pleased.
This review was collected via phone interview by Customer Research Inc.

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Helen S.
Louisville, KY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Helen said she had great service, and everything was great.
This review was collected via phone interview by Customer Research Inc.

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Frank W.
Louisville, KY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Frank said the vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

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Robert S.
Louisville, KY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Robert said it's pretty good, and he's gone there before.
This review was collected via phone interview by Customer Research Inc.

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Julie K.
Louisville, KY
Subaru Forester (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2018 Category: Service
Julie said the prices were kind of high at this business. When picking up her vehicle she asked how much it would cost to turn off the tire pressure indicator light and was told $200. She stated she felt that was excessive and she wondered if they were charging high prices all around. She got a price quote of $60 from another facility. Other than the price of the indicator light everything was pretty good. She would recommend this business, but would suggest doing a price check first. The guy she asked about the light did not look in a book for prices. He told her off the top of his head how. He told her it would cost so much because they would have to recalibrate and reset the indicator , She made him aware the other facility would have to do the same but for $140 less than this place.
This review was collected via phone interview by Customer Research Inc.

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Wayne G.
Louisville, KY
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Wayne said John provided excellent customer service, with no nonsense. He figures out the problem and does not up-charge you. He's a great automotive technician.
This review was collected via phone interview by Customer Research Inc.

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Andrew D.
Louisville, KY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Andrew said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

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Willie M.
Louisville, KY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Willie said every time he goes to the business, the employees are straight to the point. They don't give him the mechanic run-around. They are kind, nice, and respectful.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review