Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

215 Reviews

96% Would Recommend
Latest Review 16 days ago

Reviews


JM
Joy M.
Cypress, TX
Honda Accord Sdn
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/11/2018 Category: Service
Joy said he was not satisfied with the service. They did not diagnose the issues with the battery very well.
This review was collected via phone interview by Customer Research Inc.
5 Speed A., owner from 5 Speed Auto Repair responded on 10/01/2018

Thank you for your feedback. We have tried to contact you and have been unsuccessful, we are happy to continue helping you on this matter please contact us so we can go over again on what is needed on your vehicle. 

Elizabeth Chavez
Owner

HC
Holegario C.
Houston, TX
Chevrolet Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/28/2017 Category: Service
Holegario said he took his vehicle in for a brake job and when he left, it was worse.
This review was collected via phone interview by Customer Research Inc.
5 Speed A., owner from 5 Speed Auto Repair responded on 06/29/2017

Hi Holegario,

We appreciate your business. When we worked on your pickup, we only installed the brake pads you provided. Unfortunately, without a proper diagnostic on the vehicle it's difficult to correct any issue completely. It's common for rotors to be machined or replaced when pads are installed. Let us know if there is anything else that we can do to help.

Have a good 4th of July weekend!!!

Elizabeth Chavez
Owner

Displaying all 2 Review