Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

202 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


JR
Jim R.
Conneaut, OH
Honda CR-V
Verified
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09/21/2018
Prompt professional service every time.
It is like I tell my friends and family when you go to Thom's you can trust him to fix just what is broke. No surprises with all kinds of other mystery problems. I recommend him all the time.

RF
Robert F.
Conneaut, OH
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
the light problem was taken care promptly, Thank You
l always get great work .Robert F.

JH
John H.
Jefferson, OH
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Excellent service
Lake Erie Auto has always taken great care of our vehicles. They are very thorough, skilled, and honest.

CF
Cory F.
Conneaut, OH
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Fair Price
They take take to discuss what's wrong with your vehicle, and their prices are fair.

SA
Sam A.
Conneaut, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Ford escape
Wonderful services and great diagnostics skills.

LC
Lindsay C.
Conneaut, OH
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Lindsay said the service is quick and they got right in. The price was good and they got a free diagnostic.
This review was collected via phone interview by Customer Research Inc.

NB
Nathan B.
Conneaut, OH
Mitsubishi Outlander Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Nathan said he liked the constant communication and updates during the whole process. They did not over charge, they had reasonable prices. They recommend future fixes and he was treated more like family than a customer.
This review was collected via phone interview by Customer Research Inc.

LT
Larry T.
Euclid, OH
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Larry said they are excellent, very courteous, and facility's staff listened to what he had to say. They were good about getting right on it. He is very, very pleased.
This review was collected via phone interview by Customer Research Inc.

RA
Roger A.
Ohio
Pontiac Montana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Roger said that the place was not overpriced on a large job, and got it done the same day they estimated.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Mc Graw, NY
GMC Sierra 1500
Verified
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08/20/2018
Truck
Tom was very professional and went out of his way to get me back on the road I broke down with 10 scouts and needed my truck back to get back to New York he worked all day Saturday to accomplish this thanx tom

JV
Jesse V.
Ashtabula, OH
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Jesse said this business was pricey.
This review was collected via phone interview by Customer Research Inc.

RD
Roy D.
Conneaut, OH
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Roy's daughter. She said the staff is very good to her. They are honest and provide great service.
This review was collected via phone interview by Customer Research Inc.

FH
Francis H.
Conneaut, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Francis said everything went smoothly with the staff and he got in a few minutes early. It went well.
This review was collected via phone interview by Customer Research Inc.

RL
Rick L.
Conneaut, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Rick said that everything was done properly when he visited this business. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kingsville, OH
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
very knowledgeable
when supplier sent wrong parts lake erie automotive made supplier get parts from out of town so car could get done that day

LC
Lewis C.
Conneaut, OH
Mazda CX-7
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Spoke with Leroy. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PK
Pat K.
Conneaut, OH
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Does good work at a reasonable price.
I've been going there ever since he opened his business.

JR
Janis R.
Conneaut, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Janis said she was confident and relied on this business' word.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Conneaut, OH
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Bill said he is satisfied with the business's service.
This review was collected via phone interview by Customer Research Inc.

DT
Damien T.
Conneaut, OH
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Damien said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review