Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

202 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


JV
Jesse V.
Ashtabula, OH
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Jesse said this business was pricey.
This review was collected via phone interview by Customer Research Inc.

LC
Lewis C.
Conneaut, OH
Mazda CX-7
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Spoke with Leroy. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Waterford, PA
Chevrolet Chevy Express
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2018 Category: Service
Paul said he has had good luck with this business in the past, but it seems like their prices are going up. They charged him $130 to pop his windshield wipers back on.
This review was collected via phone interview by Customer Research Inc.

DT
Damien T.
Conneaut, OH
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Damien said this business does very good work. They are professional and although the prices can be a little steep he has had good experiences with them.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Conneaut, OH
GMC Jimmy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2017 Category: Service
Bill said the staff did a good job and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Conneaut, OH
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2017 Category: Service
Larry said they provided good service, were very professional and he was satisfied but his vehicle was delayed 1 week due to a parts delay.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Conneaut, OH
Chevrolet C3500 HD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2017 Category: Service
Mark said this business did a good job, but he has to take his vehicle back because it is still leaking.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Conneaut, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Prompt professional service every time.
It is like I tell my friends and family when you go to Thom's you can trust him to fix just what is broke. No surprises with all kinds of other mystery problems. I recommend him all the time.

RF
Robert F.
Conneaut, OH
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
the light problem was taken care promptly, Thank You
l always get great work .Robert F.

JH
John H.
Jefferson, OH
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Excellent service
Lake Erie Auto has always taken great care of our vehicles. They are very thorough, skilled, and honest.

CF
Cory F.
Conneaut, OH
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Fair Price
They take take to discuss what's wrong with your vehicle, and their prices are fair.

SA
Sam A.
Conneaut, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Ford escape
Wonderful services and great diagnostics skills.

LC
Lindsay C.
Conneaut, OH
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Lindsay said the service is quick and they got right in. The price was good and they got a free diagnostic.
This review was collected via phone interview by Customer Research Inc.

NB
Nathan B.
Conneaut, OH
Mitsubishi Outlander Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Nathan said he liked the constant communication and updates during the whole process. They did not over charge, they had reasonable prices. They recommend future fixes and he was treated more like family than a customer.
This review was collected via phone interview by Customer Research Inc.

LT
Larry T.
Euclid, OH
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Larry said they are excellent, very courteous, and facility's staff listened to what he had to say. They were good about getting right on it. He is very, very pleased.
This review was collected via phone interview by Customer Research Inc.

RA
Roger A.
Ohio
Pontiac Montana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Roger said that the place was not overpriced on a large job, and got it done the same day they estimated.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Mc Graw, NY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
Truck
Tom was very professional and went out of his way to get me back on the road I broke down with 10 scouts and needed my truck back to get back to New York he worked all day Saturday to accomplish this thanx tom

FH
Francis H.
Conneaut, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Francis said everything went smoothly with the staff and he got in a few minutes early. It went well.
This review was collected via phone interview by Customer Research Inc.

RD
Roy D.
Conneaut, OH
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Roy's daughter. She said the staff is very good to her. They are honest and provide great service.
This review was collected via phone interview by Customer Research Inc.

RL
Rick L.
Conneaut, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Rick said that everything was done properly when he visited this business. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

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