Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

185 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


SR
SUZANNE R.
Lees Summit, MO
Ford F-150
Verified Customer
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12/12/2018
car & pickup
I have both vehicles serviced here. I feel confident the service is provided as described. This time I was even shown the worn parts. I feel comfortable with the answers I get to questions I have. Costs are reasonable especially when you know you are getting what they say they are doing. I receive emails when service is coming due. when parts are needed the best available price is always searched for. I really like the service I receive.

Verified Customer
Chevrolet Colorado
Verified Customer
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11/15/2018
Honest people
I love having my truck worked on here. They have always been honest on what needs fixed

JN
Jay N.
Missouri
Dodge Pickup
Verified Customer
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11/13/2018 Category: Service
Jay said when he went to this business and waited. The staff was friendly, it was nice and easy going, and they took his vehicle in.
This review was collected via phone interview by Customer Research Inc.

TD
Toby D.
Lees Summit, MO
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Toby said the service was great.
This review was collected via phone interview by Customer Research Inc.

KA
Kenneth A.
Missouri
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Kenneth said the staff was really nice.
This review was collected via phone interview by Customer Research Inc.

JO
Jerry O.
Lees Summit, MO
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Jerry said the customer service was great. He stated they always do a great job with his repairs.
This review was collected via phone interview by Customer Research Inc.

TK
Tim K.
Missouri
Chevrolet Pickup
Verified Customer
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10/29/2018 Category: Service
Tim said this business was awesome. They had great service. It was more than he expected.
This review was collected via phone interview by Customer Research Inc.

CP
Caitlyn P.
Kansas City, MO
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Spoke with Greg. He said they do good work. They explained everything very well. Also the price was great.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Missouri
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Josh said the staff was friendly and professional. They were fast and the price was good.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Lees Summit, MO
Pontiac GTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Bill said he was real pleased with the business's service.
This review was collected via phone interview by Customer Research Inc.

MK
Matt K.
Lees Summit, MO
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Matt said the service was pretty good. The work was done quickly. He appreciated his service.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Missouri
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Larry said the business helped him out a lot when he needed work done and didn't try and offer any unneeded repairs. They told him how much the cost would be. They are easy people to work with.
This review was collected via phone interview by Customer Research Inc.

CL
craig l.
Tipton, MO
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10/21/2018
Great service
Always honest and offering info on recalls not aware of. Fast and efficient.

CL
Craig L.
Lees Summit, MO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great service
Always honest and great pricing. Always friendly. 👍👍👍👍👍

CL
CRAIG L.
Lees Summit, MO
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great service and friendly staff
Always honest and cost effective.

BS
BONNIE S.
Lees Summit, MO
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Outstanding!!! Very Pleased. Great Service. Courteous. Knowledgeable. Always Refer Them To Others!
I have been going to Royal Automotive for 7 years. Their work is Outstanding!!! Always receive great service, very courteous, extremely knowledgeable, and best prices. I always Refer them to others. Bonnie S.

JL
Jeff L.
Missouri
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Jeff said that the place did his service quickly, correctly and for a reasonable amount.
This review was collected via phone interview by Customer Research Inc.

TN
Todd N.
Missouri
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Todd said the service was very good. The employees did nice work, it was done in a timely manner and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Lees Summit, MO
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Bill said the staff were straight shooters. They were very smart compared to other facilities he has used. They figured out exactly what was wrong with his vehicle. They told him what it would take to fix it and they fixed his vehicle. He really appreciated them. Kim did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Missouri
Ford Taurus
Verified Customer
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09/18/2018 Category: Service
James said this business can fix thing he can't fix. They had the equipment needed to work on what the problem was. Not very many places have that equipment. He recommends the business, especially for computerized problems. They did a good job on the repair.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 185 in total