Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

347 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 2 hours ago

Reviews


CT
Callie T.
Missouri City, TX
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Stellar and friendly service!
Every visit I’ve made to Sienna Auto has far exceeded my expectations! When I had the oil changed in my van a while back, they noticed that I was missing two wheel nuts from my passenger side front wheel and replaced them for me at very little cost. I just took my van back today for a noise I was hearing, and the cause was loose wheel nuts on a different wheel. They didn’t charge me a dime to check it out and tighten the nuts (which made the noise go away, go figure!!), and actually asked me to come back in a few days to follow up and make sure that things stay nice and tight. Sienna Auto has one more very loyal customer!!

Verified Customer
Missouri City, TX
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Awesome service
Pulled in for inspection and was taken right away. Love the fast service and attention by employees!

Verified Customer
Missouri City, TX
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Brake Fluid Service
Staff were very polite and nice. Work was finished very quickly and efficiently.

DL
Dolores L.
Missouri City, TX
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Dolores L
They do a great job, are honest, don’t sell you what you don’t need and I trust them!! I wouldn’t take my car anywhere else! I highly recommend them!!!

Verified Customer
Missouri City, TX
INFINITI JX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Nice job!
Fast and friendly.

MS
Manuel S.
Missouri City, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Efficient and reasonable
My truck had been having alignment issues, I was able to call and get my truck in immediately. The issue was diagnosed quickly, I was given a fair quote, and the repair was done in less than 3 hours. A shuttle service was also offered to get me to and from work. Sienna auto is very convenient to my job, and makes doing business with them easy. Glad they are reasonably priced and trustworthy.

SB
Shauna B.
Missouri City, TX
INFINITI JX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Trust them
As always trust them with our vehicles and just nice people. So handy for Sienna residents.

Verified Customer
Missouri City, TX
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Excellent service
Fast and efficient service and professional employees!

Verified Customer
Fresno, TX
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
State Inspection
In and out very quick, thanks!

LM
Lee M.
Missouri City, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Great job with oil change
Completed oil change within ~35 minutes while I was eating lunch next door. Added air to a low tire without having to ask. Very reasonable price, too. Thank you.

Verified Customer
Missouri City, TX
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Superior service!
Inquired about a door handle part & repair in the morning & got a quick response/estimate emailed to me. Stopped by the shop later that same day & had the repair done in less than half an hour. Very knowledgeable, friendly & superior service from David & Terrell.

RM
Rebecca M.
Missouri City, TX
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Rebecca said the business was really nice and clear and very fast.
This review was collected via phone interview by Customer Research Inc.

CC
Chloe C.
Missouri City, TX
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Chloe said the service was good and fast.
This review was collected via phone interview by Customer Research Inc.

GD
Gwendolyn D.
Missouri City, TX
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Gwendolyn said she is very pleased with the business. They kept her informed about the work and were very nice. She recommends them already for work.
This review was collected via phone interview by Customer Research Inc.

RS
Ross S.
Missouri City, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Great place
The staff are friendly fast and will go out of their way to make you happy.. I have beenncome for years and have told all my fiends to come

MW
Melva W.
Missouri City, TX
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
The Best Auto Repair I’ve Been to ;-)
SIENNA AUTO is the best auto repair place I have ever used. Their facility is clean, they provide shuttle to my home and back. They are reasonable in costs and did a fine job on my Volvo. They also have an amazing communication system via email and I was able to schedule an appointment with no waiting time.
I would also like to comment the staff on their efficiency and friendliness and I personally found this experience to be better than the Dealer Service Department where I purchased my car.
A friendly, reasonably priced and very clean place.
I would give them 10 stars if I could.
I will definitely use them for all my service and repairs.

AJ
Anthony J.
Missouri City, TX
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Another awesome, honest repair
Needed a starter and they were honest and affordable. I even had them change a belt. Great job as usual.

GS
Gary S.
Missouri City, TX
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
In and out, in a short time
Good service, they care about the quality of their work

Verified Customer
Missouri City, TX
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
great place
Very polite staff too care of me quickly!

GM
George M.
Missouri City, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
George said the counter person was very friendly and the service was very quick. He will use this business again.
This review was collected via phone interview by Customer Research Inc.