Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

274 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


ZO
Zack O.
Oceanside, CA
Mazda Mazda3
Verified Customer
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07/17/2019 Category: Service
Zack said that the staff was very kind, honest and trustworthy. He stated that the staff explained everything that he needed and didn't try to run up the charges. He mentioned that the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

DC
DAN C.
Carlsbad, CA
Mercedes-Benz ML350
Verified Customer
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07/10/2019
Fantastic service!!
You guys were terrific. Honest, skilled with great customer service. Thank you!!

BH
Benjamin H.
Los Angeles, CA
Toyota Tacoma
Verified Customer
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07/10/2019 Category: Service
Benjamin said the service provided by this business was great.
This review was collected via phone interview by Customer Research Inc.

BA
Brent A.
Park City, UT
BMW 528i
Verified Customer
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07/10/2019 Category: Service
Brent said his son made the appointment for his vehicle and when his son took the vehicle to the business, the staff were ready for him. The staff took his vehicle right away and got it done on time.
This review was collected via phone interview by Customer Research Inc.

FD
FRANK D.
Carlsbad, CA
Ford Bronco
Verified Customer
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06/30/2019
Excellent service and people
Best in Carlsbad

SH
Shirley H.
Carlsbad, CA
Ford Focus
Verified Customer
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06/18/2019 Category: Service
Spoke with David. He said the staff was very knowledgeable. They worked with his schedule for the best time to bring in his vehicle. They established a work load to accommodate the time frame for the vehicle. They were very neighborly and considerate, and they have the best mechanic available in the neighborhood. Richard was very dependable and works well with the elderly.
This review was collected via phone interview by Customer Research Inc.

FT
Fernando T.
Cardiff By The Sea, CA
Toyota Sienna
Verified Customer
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06/12/2019 Category: Service
Fernando said the staff provides a good , fast, service.
This review was collected via phone interview by Customer Research Inc.

JB
JEREMY B.
San Diego, CA
Volvo C30
Verified Customer
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06/07/2019
Great Service, same day repairs
Called, came down and had my breaks replaced, oil changed, tires rotated (complimentary), and diagnostic ran in a short time. Will be back next time around.

DK
DON K.
Carlsbad, CA
Honda Pilot
Verified Customer
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06/06/2019
Freindly,Knowledgable
Professional

MM
Mike M.
Carlsbad, CA
Honda Ridgeline
Verified Customer
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05/29/2019 Category: Service
Mike said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AS
ARDIS S.
Carlsbad, CA
Toyota Avalon
Verified Customer
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05/24/2019
BEST OF THE BEST--good service, reasonable prices, and great employees.
Have been trying today to think of ways to both thank you and do something to help you....may contact YELP, and I have already recommended you to several friends here at Carlsbad by the Sea. I think Midge Pierce brought or will bring her car in. I have give your card at the front desk for them to recommend to other residents who seek advice. You service went way beyond the "call of duty" on Thursday. The check engine light is off and your charges very reasonable. This morning, when I went down to my car in the garage, I realized I should have allowed more time since one of you drove my car, and I've become accustomed to spending time trying to get the seat height and distance from the pedals to make driving easier for me. EUREKA...I had plenty of time to get to the vet's office without making any adjustments. THANK YOU. Ardis Soma

LA
Luis A.
Los Angeles, CA
Buick Encore
Verified Customer
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05/24/2019 Category: Service
Luis said they were very helpful in everything he asked.
This review was collected via phone interview by Customer Research Inc.

JP
JOEY P.
Carlsbad, CA
Honda Accord Sdn
Verified Customer
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05/22/2019
Last minute fix...
These guys are amazing my front passenger window was broken and stuck in the down position. There was talk of rain coming soon. I knew I had to get moving and find a mechanic in the Carlsbad area that could cater to my needs. I contacted Dave and he Saw me right away. The window is fixed in no time and the staff was completely amazing. I recommend Davis to anybody and everybody even if you live in Los Angeles you should come down to Dave’s and take a vantage of their hospitality and amazing work.

CS
CRAIG S.
Carlsbad, CA
Chevrolet Cruze
Verified Customer
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05/22/2019
Bad Valve cover gone good
Check engine light came on, car was idling a rough. Mileage about 65000 so I figured some kind of tune up. After initial check my valve cover needed replacing, I got what I thought was a fair price for the services I ok'd. When I went to pick up my car and pay for my services my payment was almost $100.00 less than quoted . The service manager said he found better prices for parts and passed the savings back to me. I was astounded! Car is running great now.

JJ
JOHN J.
Carlsbad, CA
Ford Fiesta
Verified Customer
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05/18/2019
Good work. Fair price.
Did oil, filter and lube for my Ford. It still runs and they did not try to sell me anything. Not bed for 30 bucks.

IB
Isabel B.
Carlsbad, CA
Mazda CX-5
Verified Customer
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05/16/2019 Category: Service
Isabel said the staff was helpful and did as asked.
This review was collected via phone interview by Customer Research Inc.

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RICHARD S.
Carlsbad, CA
Toyota Tacoma
Verified Customer
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04/19/2019
Friendly Professional Service
I have been going to Dave's Better Auto Repair for about two years. They are very personable, professional and fair. They don't try to up sale you. They have always respected my Toyota Tacoma needs. The owner, Rich, is very approachable and values customer service. I highly recommend him and his staff. Carlsbad is lucky to have a business that values relationships with their customers.

LQ
Lauren Q.
Carlsbad, CA
Toyota Corolla
Verified Customer
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04/18/2019 Category: Service
Lauren said the staff provided good customer service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DO
DALE O.
Carlsbad, CA
Ford Fusion
Verified Customer
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04/17/2019
See comments below
Great friendly, professional competent repair service on my Ford Fusion .
Problem diagnosed and repaired in a fraction of the time that in would have taken the FoMoCo garage to do the fix.
Thank you for a job well done.

JJ
JAKE J.
San Diego, CA
Toyota Tacoma
Verified Customer
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04/17/2019
Great honest work
Normally you hear about mechanics ripping you off. Not this place. After they charged me they called me back letting me know there was an invoice error and I was to be refunded. Truck runs great.

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