Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

38 Reviews

100% Would Recommend
Latest Review 26 days ago

Reviews


MD
Maggie D.
Deer Park, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Maggie said she received good service from the business.
This review was collected via phone interview by Customer Research Inc.

DB
Diane B.
East Meadow, NY
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Diane said the staff did the service efficiently and quickly. They did a good job.
This review was collected via phone interview by Customer Research Inc.

PG
PENNY G.
Wilmington, NC
BMW 318ti
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Royalty for a reason
've been going to Royalty Auto for fifteen years. Patrick is a master mechanic and truly one of the best people on the planet...Meticulous, honest and fair. I personally think every customer will be completely satisfied when you take your car home...I always feel enormous gratitude each time I drive away.

DB
Dana B.
New York
Audi A8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Dana said the business is very good and has very good customer service.
This review was collected via phone interview by Customer Research Inc.

BL
BERTON L.
West Babylon, NY
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Problem SOLVED
Couldn’t figure out why my car wasn’t running right. Brought it to Royalty Auto Repair and the experts there properly diagnosed and fixed the issue. Thanks Royalty.

KB
KIMBERLY B.
Wyandanch, NY
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Fabulous work
He is honest and does a great job fixing my car. He tells you exactly what’s is needed and is not a rip off.

GA
Gilberto A.
Wyandanch, NY
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Gilberto said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LW
Lelon W.
Huntington, NY
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Lelon said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LW
Leroy W.
Brooklyn, NY
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Leroy said the service was satisfactory.
This review was collected via phone interview by Customer Research Inc.

TM
Torrient M.
Wyandanch, NY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Torrient said they have been really helpful. He looks forwarding to seeing them soon.
This review was collected via phone interview by Customer Research Inc.

BY
Ben Y.
Wyandanch, NY
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Ben said the employee did great work. He said he was dependable and even will go out of his way to pick up his vehicle in his own tow truck, and pick him up when it is done.
This review was collected via phone interview by Customer Research Inc.

LB
LAMAR B.
Huntington, NY
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Great Service
Pat Provided me with great services and my car felt like it was brand new after his repair

BL
BERTON L.
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2018
Great Service and 1/2 the cost of a dealer.
Thanks for the tune up Patrick. The car is driving like new again. Thanks for the extra attention to details as well. Royalty is #1 in my book.

AO
ANDRES O.
North Babylon, NY
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018
Great Atmospehere
I was there because my car began to shake I know Patrick Briscoe from many Great recommendations. I decided to take it there and he fixed the problem in minimal time. He knew what the problem was Right away.

BL
BERTON L.
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Knowledgeable Mechanics
Again excellent service and solution. Thanks Patrick.

IG
IESHA G.
Copiague, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2017
Availability
Reliable and Dependable. I was recommended and have been a customer since. Faithful customer . Largest job done was rebuilding and replacing engine. Haven't had an issue with engine since. Warm vibes with all staff. Email follow up, discounts offered, most work has been done in one day. Would defitnley recommend anyone and everyone

M
MERRICK
Elmont, NY
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017
Excellent service
Excellent, courteous and fast service. I had the water pump and front brakes replaced. Also had an oil change done.

My vehicle runs like New again.

Great team at Royalty Auto Repair!!!!!!

JC
Judy C.
Wyandanch, NY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Spoke with Judia. She said this business did pretty good work on her sister's vehicle, and they work on her family's vehicle also.
This review was collected via phone interview by Customer Research Inc.

BL
BERTON L.
Acura RL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
Excellent Service
So my car had a warning light that no one could diagnose or repair. After three mechanics, my friend told me about Patrick from royalty auto. Low and behold, Royalty Auto was able to fix my issue and get me a GREAT deal on a set of tires. Thanks Patrick.

LB
Linton B.
Saint Albans, NY
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Linton said the business had great customer service. He would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.