ReScore Reviews™ (5)
You were right a clerical mistake was made in our part. It was corrected and we issued a refund to you.
Sorry for our mistake,
Thank you, THEO
Thank you very much for your responce and your review.
Everyone was super nice and I still have absolute faith in them as my repair shop....but this was not a 5 star visit for me this time. I will continue to bring my car in for service, but will definitely check better that all things are included and/or done correctly before leaving the lot.
Thank you very much for your review and I do appreciate your kind words. I am sorry the trouble you had with the issue with the busted motor mount. I assure you that we did nothing to create this problem however I completely understand your feeling and understanding about it.
I am sure we can make it up in the future, please talk to me on your next visit and I promise you I will make it good for you. Of Course 5 star reviews is what always are aiming for, but sometimes as you say we have to settle for 3.
Thank you, THeo
I believe you were aware prior the last repair that we did in your truck that you had an issue with contaminated fuel but you chosen to ignore it at that time. The failure this time is not what we have worked on previously it is because your fuel is contaminated and your gas tank needs to be removed and cleaned. In any case we will try to help out if any further repairs are needed.
Thank you, THEO
It's not by chance we have 98% positive reviews on our work. It is because we employee dedicated, hard working, knowledgeable and honest individuals. You brought in your 2003 Land Rover for a coolant leak and we pressure tested the cooling system (system pressure) and we discovered a leak on one of the coolant hoses behind the throttle body was leaking.
We repaired the leak, and verified it again by pressure testing the system that we had no more leaks. You, as a gentleman, should have either called me or brought your car back for us to verify the source of this new leak, that of course would have been free of charge. Instead, you choose to post this one star negative review.
There will always be 2% of customers that no mater what we do, there will always be something to complain or be unhappy about it, and it'sunfortunate you didn't allow us the opportunity to not be that 2%. Please come back to our garage with the credit card you used and we will issue you a full refund for the $112.00 you paid, and wish you the best in finding someone else for your future automotive needs.
Thank you for your kind review it is greatly appreciated.
Thank you for taking time to write a 5 star review. We love to hear stories of those who follow the shop and our service down through the years. We are honored that you have entrusted us to take care of your automotive needs for the past decade! We love having a customer family such as yourself.
Thank you for taking time to write a review about your experience in our automotive shop. We are happy to welcome you to the family and look forward to caring for your vehicle needs for many moons to come.
Thank you for the five star recommendation! We love to hear the feedback from our valued customers.
A special thank you for a great review. We love to hear the feedback from our long-standing customers. Providing the very best in the automotive filed is our primary goal, and we are thrilled your experiences with our shop have been good ones.
Thank you again! We appreciate the reviews, recommendation, and business you bring us! Keeping customers as yourself coming back is what we strive for.
Thank you for taking the time to review our automotive shop! We are always here for your vehicle needs.
I can’t say enough about how terrific this first major service of my Cayman was. In addition to driving me back home after dropping off the car, Glen went above and beyond in diagnosing and fixing a nagging issue. He also took pictures and kept me fully informed of the condition of all replaced fluids.
I will not go anywhere else for Porsche service in the future - I found the right shop and the right professional. Very pleased and happy - the Cayman S is purring like the tiger it is supposed to be
Mr. Guantt, thank you for your OUTSTANDING review! We are very lucky that Glen is part of our automotive team and has been for a couple decades now. And now, we are thrilled to have you join our automotive family. We are here for all of your needs that may arise in the years to come.
Thank you for taking time out of your day to give a review for our automotive shop. To hear that your experience with our office has been exceptional is very nice. Thank you again for your kindest words!
We would like to personally thank you for such a thoughtful review! We love to hear the feedback from our valued customers and we are pleased to hear that Jim took such great care of you and your automotive needs. It is important for us to build long lasting relationships!
We are always grateful to our wonderful customers who take the time to recommend our automotive shop. Caring for your automotive needs has been a pleasure
A special thank you for such a great review. We love to hear the feedback from our valued customers, and are humbled by your kind words!
Thank you for your recommendation and years of continued business!