Make Sure You Are Very Knowledgeable About Cars or Take Someone Who Is
I want to start by saying that I've been here around 4 to 5 times and most of the mechanics I've interacted with were very nice and helpful. The reason I am not going back is because of John, he was not fair with me the last time I took my car. I went to get the breaks checked and also to have the tires balanced because the car would shake when going over 60 mph. They said ok and quoted me around $250 for a "basic break check" and tire balance. When I came back to pick up my car, the actual charge was $323.20. The invoice was very detailed and each charge was explained so I paid and left. A few days later, I noticed the car was still shaking on the freeway so I told my boyfriend about it and he asked if he could see the car and the invoice. He said they did not balance the tires at all but still charged me for it. He also thought the charges for the break check were excessive so he called anonymously and they quoted him about $70 less than I paid for the break check. So he took the car back and watched them balance the tires and I was given a refund of $93. So in the end they did solve the issue (John wasn't there that day though) but I would still never go back and wanted to warn everyone who is not familiar with cars to take someone who knows about cars when you go.