Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

106 Reviews

95% Would Recommend
Latest Review 2 days ago

Reviews


PM
Phillip M.
Corona, CA
Volkswagen Jetta III
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/18/2018 Category: Service
Phillip said the business messed up. His vehicle was towed away by the police.
This review was collected via phone interview by Customer Research Inc.

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Sal B.
Riverside, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/30/2017 Category: Service
Sal said this business was not professional. They broke a lug nut on his vehicle and he had to pay for it to be replaced.
This review was collected via phone interview by Customer Research Inc.

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Ben M.
Corona, CA
Honda Accord Cpe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/18/2018 Category: Service
Ben said he was unhappy with the experience because his vehicle is low to the ground and the lift hit the bottom of his vehicle when they were putting it onto the lift.
This review was collected via phone interview by Customer Research Inc.

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Dennis O.
Corona, CA
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/29/2017 Category: Service
Dennis said this business installed a faulty part twice and he had to keep going back. The part was the clock spring and it kept failing.
This review was collected via phone interview by Customer Research Inc.
Roland R. from A Plus Truck and Auto Repair Inc. responded on 09/19/2017

The first faulty part we installed in this vehicle was provided by the customer. Even so, the part was installed properly. The second part we recieved from the dealership turned out to be faulty as well. We exchanged this part for another from the dealership. We compensated the customer with our labor the third and last time. Although we are not responsible for faulty parts provided to us, we do sincerely apologize for all inconvenience experienced while in our care.


MB
Marshall B.
Menifee, CA
Toyota Prius
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/29/2018 Category: Service
Marshall said he had a coupon to use. But the guy said he couldn't take the code because he had already put the price into the computer.
This review was collected via phone interview by Customer Research Inc.

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David R.
Corona, CA
Mazda Mazda3
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/31/2018 Category: Service
David said the business should not have charged him $45 for the repairing of his fuel cap.
This review was collected via phone interview by Customer Research Inc.

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Nick W.
Corona, CA
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/29/2018 Category: Service
Nick said he was quoted $600 to have his fuel pump fixed. When he went to pick his vehicle up, the price was over $800 because they had replaced some parts without telling him. However, they did a good job on his fuel pump and he is hoping they will be able to fix his transmission for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

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Jaime A.
Corona, CA
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2018 Category: Service
Jaime said the staff really did not do much. They only changed a fuse.
This review was collected via phone interview by Customer Research Inc.

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Donald D.
Corona, CA
Mitsubishi Endeavor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Donald said he had no complaints with the service or staff at this business.
This review was collected via phone interview by Customer Research Inc.

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Noel C.
Corona, CA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Noel said the repair to his vehicle seemed good. The process for checking in and check out was slow and a little disjointed. The staff was personable. The quality of work and friendliness was really good.
This review was collected via phone interview by Customer Research Inc.

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Mike D.
Corona, CA
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Mike said when he was dropped off after a tire pressure censor replacement, the other side acted up. It was a good overall experience, but he has to go back to follow up.
This review was collected via phone interview by Customer Research Inc.

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Jesse S.
Ontario, CA
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Jesse said everything was good.
This review was collected via phone interview by Customer Research Inc.

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Tom V.
Corona, CA
Mercedes-Benz R350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Tom said the facility wasn't very clean.
This review was collected via phone interview by Customer Research Inc.

CP
Christina P.
Corona, CA
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Christina said she just got a diagnostic, and it was fine.
This review was collected via phone interview by Customer Research Inc.

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Goerge C.
Corona, CA
Honda Passport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2018 Category: Service
George said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CJ
Carolyn J.
Perris, CA
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017 Category: Service
Carolyn said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jackie S.
Corona, CA
Volvo S60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017 Category: Service
Jackie said the business was helpful. They had to deliver the bad news that her vehicle needed a whole new engine, but they were very nice about it.
This review was collected via phone interview by Customer Research Inc.

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Paul L.
California
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Paul said that the staff always follow through on their promises, and he appreciates their honesty.
This review was collected via phone interview by Customer Research Inc.

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Dan B.
Corona, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Dan said he likes the staff because they are knowledgeable.
This review was collected via phone interview by Customer Research Inc.

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Laura Q.
Corona, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Laura said they went above and beyond.
This review was collected via phone interview by Customer Research Inc.