Gecko Discount Tire and Auto Care

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

178 Reviews

98% Would Recommend
Latest Review 3 months ago

Reviews


NN
No N.
New York City, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/04/2019
The owner Robert is a piece of shit
Brought my car in for a heater core repair and left with my car blowing heat on the driver side and A/C on the passenger side. Brought it 3x’s and Robert the owner begged me to bring it back and he’ll get right and said he’ll return my money if he didn’t. Plus he said he was going to take it to a guy that work on GMC vehicles come to find out he didn’t do that and my car is doing the same thing and I didn’t get my money back. Robert is a piece of shit for not standing behind his word. I don’t recommend one to deal with a person especially not a mechanic that don’t stand behind his word go elsewhere trust me.

Verified Customer
Stone Mountain, GA
Chevrolet Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/04/2018
The brake system disaster
Brought my truck into get new brakes and a tune up. It should have been a quick change. NOT. I had to take my truck to another shop to get my brakes fixed after paying you almost 500 dollars. I had good experiences with you before but. I feel now like the tech did not understand my vehicle and instead of saying that. They were just charging me

KC
Kimarley C.
Gainesville, GA
Nissan Altima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/06/2018 Category: Service
kimarley said the staff is great, but did not take care of the sensors on his vehicle. He stated they all told him it was working and it was not, so he paid for nothing. He has never been dissatisfied with their service, before.
This review was collected via phone interview by Customer Research Inc.

PH
Patricia H.
Stone Mountain, GA
BMW X3
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/05/2018 Category: Service
Patricia said they took 15 days to refund her money for not being able to fix her vehicle. However, she's been a customer for years and she's gotten good service from them, so she would still recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MB
Merrick B.
Stone Mountain, GA
Nissan Altima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/13/2018 Category: Service
Merrick said the facility told him one price and then they changed the price, again.
This review was collected via phone interview by Customer Research Inc.

DS
DALE S.
Lithonia, GA
Lexus RX 300
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/05/2017
Unsatisfactory oil change
This incident is repetitive. Brought my vehicle in for a oil change and instructed secretary that fluids are extremely low and will need tap up. The instructions was typed on the work order but only oil change was done. Not even a drip of windshield fluid to wash my windows off. Power sterring bottle is almost empty. Terrible mechanic's that don't read and follow instructions.
Highly unsatisfied.

BL
Byran L.
Georgia
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2019 Category: Service
Byran said the service was good.
This review was collected via phone interview by Customer Research Inc.

KD
karen d.
Decatur, GA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018
reliable
they are reliable

BP
Barry P.
Lithonia, GA
Mazda B4000
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Barry said he would recommend this facility.
This review was collected via phone interview by Customer Research Inc.
heather from Gecko Discount Tire and Auto Care responded on 08/18/2018

Thank you for your feedback.
We appreciate you.
Gecko


SW
Sterling W.
Lithonia, GA
Land Rover Range Rover
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Sterling said her vehicle is fine. What she wanted fixed in definitely fixed. She went there 3 different times, and her vehicle was not fixed. The day the vehicle was fixed she had to wait an hour. They wanted her to return the next day but she needed her vehicle to go out of town.
This review was collected via phone interview by Customer Research Inc.

MR
Marlon R.
Lawrenceville, GA
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Marlon said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VS
Victoria S.
Stone Mountain, GA
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Victoria said they were professional. They provided quick and fast service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Stone Mountain, GA
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018
Fast and efficient
Fast and efficient. Dorothy does a great job keeping it all going.

MG
Michael G.
Stone Mountain, GA
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Michael said he likes this facility.
This review was collected via phone interview by Customer Research Inc.

MS
Marcellis S.
Lithonia, GA
Honda Civic Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Marcellis said he got tires done but the warranty didn't cover it. Overall, they were really nice about it.
This review was collected via phone interview by Customer Research Inc.

RL
Rashad L.
Stone Mountain, GA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Rashad said the facility was excellent, clean, and professional. The employees were phenomenal. However, when they replaced his fuel line the sensor was not reset. He returned to the facility and they took ownership of the issue. The staff treated him in a very warm and friendly manner.
This review was collected via phone interview by Customer Research Inc.

RL
Rashad L.
Stone Mountain, GA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Rashad said the facility was excellent, clean, and professional. The employees were phenomenal. However, when they replaced his fuel line the sensor was not reset. He returned to the facility and they took ownership of the issue. The staff treated him in a very warm and friendly manner.
This review was collected via phone interview by Customer Research Inc.

CD
Cathy D.
Stone Mountain, GA
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2018 Category: Service
Cathy said this business provided good service to her vehicle. The lady at the front desk was on a personal call for the duration of the appointment.
This review was collected via phone interview by Customer Research Inc.

MD
Mohamed D.
Stone Mountain, GA
Saturn Outlook
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Spoke with Nenno. He said the tires are alright.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Stone Mountain, GA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017 Category: Service
Robert said this business is good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 178 in total