Gecko Discount Tire and Auto Care

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

178 Reviews

98% Would Recommend
Latest Review 4 months ago

Reviews


NN
No N.
New York City, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/04/2019
The owner Robert is a piece of shit
Brought my car in for a heater core repair and left with my car blowing heat on the driver side and A/C on the passenger side. Brought it 3x’s and Robert the owner begged me to bring it back and he’ll get right and said he’ll return my money if he didn’t. Plus he said he was going to take it to a guy that work on GMC vehicles come to find out he didn’t do that and my car is doing the same thing and I didn’t get my money back. Robert is a piece of shit for not standing behind his word. I don’t recommend one to deal with a person especially not a mechanic that don’t stand behind his word go elsewhere trust me.

Verified Customer
Stone Mountain, GA
Chevrolet Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/04/2018
The brake system disaster
Brought my truck into get new brakes and a tune up. It should have been a quick change. NOT. I had to take my truck to another shop to get my brakes fixed after paying you almost 500 dollars. I had good experiences with you before but. I feel now like the tech did not understand my vehicle and instead of saying that. They were just charging me

MB
Merrick B.
Stone Mountain, GA
Nissan Altima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/13/2018 Category: Service
Merrick said the facility told him one price and then they changed the price, again.
This review was collected via phone interview by Customer Research Inc.

DS
DALE S.
Lithonia, GA
Lexus RX 300
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/05/2017
Unsatisfactory oil change
This incident is repetitive. Brought my vehicle in for a oil change and instructed secretary that fluids are extremely low and will need tap up. The instructions was typed on the work order but only oil change was done. Not even a drip of windshield fluid to wash my windows off. Power sterring bottle is almost empty. Terrible mechanic's that don't read and follow instructions.
Highly unsatisfied.

BL
Byran L.
Georgia
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2019 Category: Service
Byran said the service was good.
This review was collected via phone interview by Customer Research Inc.

PY
Paul Y.
Lithonia, GA
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Paul said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Stone Mountain, GA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
John said this business did outstanding work. They paid attention to details and did every thing he needed. Every thing is working great. He thanks every one for doing a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lithonia, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Excellent, reliable and professional
Received excellent service at Gecko discount tire and auto. Fast and friendly service. Great family oriented business !
heather from Gecko Discount Tire and Auto Care responded on 04/27/2019

We appreciate you. Thanks you for you kind response.
Gecko


CH
Coley H.
Conyers, GA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Coley said it was excellent service.
This review was collected via phone interview by Customer Research Inc.

AA
Antonio A.
Stone Mountain, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Antonio said the service was good overall.
This review was collected via phone interview by Customer Research Inc.

KJ
KEITH J.
Stone Mountain, GA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Good service
Friendly customer service
heather from Gecko Discount Tire and Auto Care responded on 03/30/2019

Thank you for your kind response.
We appreciate your business.


LS
Leroy S.
Stone Mountain, GA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Leroy said the business is excellent . The customer service is very friendly and he appreciates them.
This review was collected via phone interview by Customer Research Inc.

DL
Daniel L.
Stone Mountain, GA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Daniel said he loves those folks at the facility. The service is good and when he went in for an alignment the technician wasn't happy with the initial results on a test drive, so they took it back in and did it again. He loves that kind of service and will always go back there.
This review was collected via phone interview by Customer Research Inc.

DC
Debra C.
Lithonia, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Debra said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Tyrone M.
Douglasville, GA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Tyrone said Dorothy and Leroy were professional and they did a great job. He left there satisfied with them.
This review was collected via phone interview by Customer Research Inc.

RG
Romeo G.
Decatur, GA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Romeo said the business was very efficient, fast with his oil change, and they didn't waste time.
This review was collected via phone interview by Customer Research Inc.

TT
Todd T.
Stone Mountain, GA
Chrysler Aspen
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Todd said the service was very good.
This review was collected via phone interview by Customer Research Inc.

EV
EDWIN V.
Decatur, GA
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Tire
Very nice facilities; front desk attendant was super !

EM
Eris M.
Stone Mountain, GA
Cadillac CTS-V Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Eris said the staff are always great people. They are the best.
This review was collected via phone interview by Customer Research Inc.
heather from Gecko Discount Tire and Auto Care responded on 01/23/2019

Thank you for your kind response.
We appreciate your business.


AR
Anton R.
Georgia
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Anton said the business did a good job. He's very pleased with his service.
This review was collected via phone interview by Customer Research Inc.
heather from Gecko Discount Tire and Auto Care responded on 01/23/2019

Thank you for your kind response.
We look forward to serving you in the future.


Displaying Review 1 - 20 of 178 in total