Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

209 Reviews

100% Would Recommend
99% Business Response
Latest Review 7 days ago

Reviews


ST
Sharon T.
Cleveland, OH
Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Sharon said the business was very helpful, very informative and also wonderful.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 07/21/2018

Thank you for your kind words, Sharon! We hope that you'll consider us for future service on your vehicle.


EW
EDWARD W.
Cleveland, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Al’s is the best!!!
I moved to the area about a year ago and have been servicing all my vehicles here since then. I live about 9 miles away, with many auto shops around me. I chose to go to Al’s because of their reviews and they %100 lived up to the hype. They have always done a great job with my cars, but it’s their customer service that puts them over the top!!!

If you are reading this are debating between Al’s or somewhere else, i promise you that Al’s is the right choice. They are friendly, trustworthy, and affordable.
AL D. from Al's Auto Service Inc responded on 07/17/2018

Thank you for your kind words, Edward! We try to have the best reputation in Parma for our services.


KC
Karen C.
Strongsville, OH
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Karen said she's been a customer for several years and Al always does a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 07/13/2018

Thank you for your kind words, Karen. We appreciate your business!


BJ
BOB J.
North Royalton, OH
Buick Skylark
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Al’s Auto Service
Love Al’s Service. Very professional, Excellent knowledge of classic cars. Very easy scheduling. Reasonably priced.
AL D. from Al's Auto Service Inc responded on 06/25/2018

Thank you for the kind words, Bob. We appreciate the opportunity to work on your classic vehicles!


BY
Brian Y.
Litchfield, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Brian said his overall experience was great. He has used them for 15 years. He has never gotten anything but great service. They've taken care of him.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 06/23/2018

Thank you for the kind words, Brian. We hope to keep providing great service for 15 more years!


QA
Quinn A.
Cleveland, OH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Quinn said that the facility is good, the staff got him right in and out again and were very helpful.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 06/23/2018

Thank you for the kind word, Quinn. We're glad to get you back on the road again!


GD
Greg D.
Cleveland, OH
Kia Niro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Greg said they are great.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 06/21/2018

Thank you for the kind words, Greg. We're happy to help when we can!


AO
Al O.
Cleveland, OH
Chevrolet Express Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Al said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 06/21/2018

Thank you for your kind words, Al. It was good to see you again!


MC
Michael C.
Cleveland, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Michael said he was happy with this business.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 06/16/2018

Thank you for your kind words, Michael. We appreciate your business!


BM
Betsy M.
North Royalton, OH
Chrysler Aspen
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Betsy said they did a good job.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 06/14/2018

Thank you, Betsy. We hope your family and your vehicle are doing well!


MG
Mike G.
Lyndhurst, OH
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Mike said the business does great work.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 06/05/2018

Thanks, Mike! We're happy to see you and your vehicle whenever you can make it in!


AH
Ashley H.
Brunswick, OH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Ashley said the employees provided great customer service.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 05/30/2018

Thank you for your kind words, Ashley. We hope that you'll consider us for future car care needs!


PN
Paul N.
Cleveland, OH
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Paul said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 05/26/2018

Thank you for your kind words, Paul. We appreciate your business!


KK
Karl K.
Cleveland, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Karl said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 05/23/2018

Thank you for your kind words, Karl and Jill. It was nice to see you  and your vehicle again!


CM
Cindy M.
Cleveland, OH
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Cindy said the staff took care of her and they were very nice. She's pleased with them.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 05/21/2018

Thank you for the kind words, Cindy. We're glad that you come to us for your vehicle's maintenance!


KR
Katlyn R.
Cleveland, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Katlyn said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 05/22/2018

Thank you for your kind words, Katlyn. We're happy to service your vehicle!


MA
Meredith A.
Cleveland, OH
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Meredith said the business is honest, the service was done quickly and the location is close.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 05/21/2018

Thank you for your kind words, Meredith. We try to be the best neighborhood service garage for all our customers!


GS
GEORGE S.
North Royalton, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Al’s Auto Service
Caring and honest people. We have used Al’s Auto Service for years, wonderful technicians and consider them friends.
AL D. from Al's Auto Service Inc responded on 05/16/2018

Thank you for your kind words, Mr and Mrs Simmons. We appreciate your business and your loyalty.


RH
Rosemary H.
Cleveland, OH
Chevrolet Impala Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Rosemary said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 05/17/2018

Thank you for your kind words, Rosemary. We appreciate your business!


LB
Len B.
Cleveland, OH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Len said the staff was courteous, helpful and kept him informed.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 05/15/2018

Thank you for the kind words, Len. We're glad that you come to us for your vehicle's maintenance!