Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

196 Reviews

100% Would Recommend
Latest Review 12 days ago

Reviews


DR
DAVE/KATHY R.
Brockport, NY
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Car repair
Always fair and honest. When we take our vehicles there we know they will do a great job at a reasonable price

BD
BILL D.
Holley, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Subaru Oil Change and Tire Rotation
Work done as usual in a complete, timely and professional manner.

DJ
Dave J.
Brockport, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Dave said the employees were friendly. They were responsive. They provided very reliable service. They provided good quality service.
This review was collected via phone interview by Customer Research Inc.

DJ
Dan J.
Spencerport, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Dan said the business did everything he needed them to do.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Brockport, NY
Honda Civic Si
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018
ease of communication
Easy to connect with. Clear on what my expectations were. The only thing is that this is the second time I asked someone to call me when my car was ready, as I have only a couple of options to get to Northside on the days that I drop it off. It would have been better if I'd been contacted as I asked.

Not the biggest deal, though...

BM
bob M.
Brockport, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Bob said the vehicle was worked on and he would recommend them for work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Holley, NY
Mazda Mazda6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018
Friendliness and availability
Always friendly and thorough with explanation of issues/concerns. Can always get my car scheduled for maintenance within a few days of calling, if not that same day. On the contrary, I have been told a few times the oil change will only take 30-45 mins to complete but ends up being an hour.

CB
Carolyn B.
Holley, NY
Oldsmobile Silhouette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Carolyn said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LR
LISA R.
Churchville, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Very fast service
I appreciated the quick service for my oil change. Everyone was very friendly.

VB
Valerie B.
Brockport, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Valerie said they did a good job and did it quickly. They have always recommended them for service.
This review was collected via phone interview by Customer Research Inc.

HC
Hayleigh C.
New York
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Hayleigh said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CB
CRAIG\AMY/JEF/KEV B.
Brockport, NY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Speedy service
We received same day service to repair the air conditioning in our Nissan. With the temperature in the upper 80's and the short time between our scheduling an appointment we were truly appreciative for the quick service.

BW
Bob W.
Brockport, NY
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Bob said the mechanics do a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Jeanie H.
Brockport, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Jeanie said the business is great.
This review was collected via phone interview by Customer Research Inc.

RF
RICH F.
Brockport, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Honesty and quick service.
When you go for an oil change, they also check all your fluids to make sure you won't break down on the road. North side is very honest with what repair has to be done.

VD
Vance D.
Brockport, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Spoke with Faith. She said the employees had her vehicle completed soon.
This review was collected via phone interview by Customer Research Inc.

JB
JAMES B.
Brockport, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Great place
Northside has been servicing my cars for twenty years, and I have never had any complaint. They are friendly, courteous, and helpful at all times.

SH
SANDI H.
Brockport, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Best of All
Courteous, efficient, and honest service is what you can count on at Northside.

RG
Rita G.
Brockport, NY
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Rita said she was perfectly happy with the whole experience at this business. They did fine.
This review was collected via phone interview by Customer Research Inc.

CC
Cynthia C.
Brockport, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Cynthia said the staff was great and the response was awesome.
This review was collected via phone interview by Customer Research Inc.