100% Would Recommend
Latest Review about 12 hours ago
HANK / SHELLY E. on 12/14/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Tires"
I think it is time to find a new tire broker. Not only wrong tire twice but also more expensive then market. After second error I checked on line for preferred tire. You were quoting $130 but they were on line for $102-118. I moved forward with purchase because you have always treated us fairly in the past. I think this tire broker will cost you business in the future. Thank you Eric for resolving problem. I like what John has done putting customer focus forward.
Vehicle: Honda Accord Sdn
Service Date: 12/12/2017
Review Created: 12/14/2017 05:07 AM
Jason G. on 01/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jason said when he picked up his vehicle from this visit to the business, there was a part broken off of it.
Vehicle: Ford F-150
Category: Service
Service Date: 01/06/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Cecil W. on 12/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Cecil said the business was quick and they did very well.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/06/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
MARYELLEN M. on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfied "
Pleasant place and ensure I’m satisfied with my vehicle.
Vehicle: Subaru Forester
Service Date: 11/18/2017
Review Created: 11/19/2017 12:21 PM
Douglas B. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Douglas said he would recommend this business for service.
Vehicle: Cadillac XTS
Category: Service
Service Date: 10/28/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
HANK / SHELLY E. on 11/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service"
Really appreciate the customer service. The recommendations from John and Tom are always appreciated. That's why I feel comfortable recommending Northside to my clients.
Vehicle: Honda Accord Sdn
Service Date: 11/10/2017
Review Created: 11/12/2017 10:33 AM
Connally E. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Connally said the business was nice. However, she did not get updates at the business.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Thomas F. on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Thomas said the staff are very good. They put a tire on for him. He has dealt with them before.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Jessica M. on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jessica said they are great. However, his last oil change with them took 2 hours.
Vehicle: Kia Rio
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Carson W. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Carson said they were pretty quick and convenient. They had great info on where to go and what to do.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 09/19/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Douglas B. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Douglas said he was very pleased.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/11/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
DIANA N. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People and service"
The people are great. The service is great. As a single person I know I can trust them to do what I need and not to take advanage.
Vehicle: Chrysler Town & Country
Service Date: 01/17/2018
Review Created: 01/17/2018 08:06 PM
JOHN M. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant Experience"
Brought my minivan in for an oil change. The staff was very welcoming, the waiting area was neat and clean with plenty of reading material. They took me right away and completed the job in a timely manner. Great experience!!!!
Vehicle: Chrysler Town & Country
Service Date: 01/12/2018
Review Created: 01/14/2018 05:45 AM
HANK / SHELLY E. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"you always take good care of us!"
Thanks for checking out the klunk and fixing it, I always trust you to keep me safe on the road!
Vehicle: Honda Accord Sdn
Service Date: 12/22/2017
Review Created: 01/13/2018 08:52 AM
Paul R. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said the staff provided excellent service.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
CYNTHIA/BRIAN G. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"reliability"
Northside treats me with respect and always gives me an honest estimate of the work being done.
Vehicle: Ford Police Interceptor
Service Date: 01/08/2018
Review Created: 01/10/2018 05:44 AM
Kay K. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kay said the business does outstanding work.
Vehicle: Ford Taurus X
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Kevin B. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Doris. She said they are repeat customers and can always be fitted in. They have good prices.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/02/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Marie S. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marie said the staff was very good.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/02/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Steven R. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said there was nothing that could have been done better with the business' service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/04/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 94 in total