Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

778 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


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Steve E.
Rockford, IL
Buick Regal
Verified Customer
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01/18/2019 Category: Service
Steve said the service was good. He trusts the service the employees provided. He was not overcharged for his service.
This review was collected via phone interview by Customer Research Inc.

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Kelly W.
Rockford, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Kelly said the business did everything they needed too in a timely manner, and they had great service.
This review was collected via phone interview by Customer Research Inc.

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Jason B.
Rockford, IL
Pontiac G6
Verified Customer
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01/07/2019 Category: Service
Jason said he has been going to this business for years and the staff always give his vehicle the utmost care.
This review was collected via phone interview by Customer Research Inc.

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Butch T.
Rockford, IL
GMC Sierra 1500
Verified Customer
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01/07/2019 Category: Service
Butch said the staff did exceptional work, and came in under the estimate quoted. They always do an excellent job for him and he's very happy with what they did for him
This review was collected via phone interview by Customer Research Inc.

DM
DON M.
Caledonia, IL
Toyota RAV4
Verified Customer
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01/04/2019
Oil Change at Campbell's
I called Kelly and made an appointment for the next morning. The mechanic serviced my car in 30 minutes. While waiting, I enjoyed a cup of coffee.

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SYLVIA E.
Rockford, IL
Buick Lucerne
Verified Customer
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12/21/2018
Outstanding help!
I hit a large pothole and thought I might have messed up my alignment and maybe damage my exhaust. I wanted it fixed before I went on a 500 mile trip. Kelly got me right in and it turned out that there was no damage. It made me feel safer for my trip!

Verified Customer
Roscoe, IL
Ford Expedition
Verified Customer
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12/16/2018
Expedition with S/P Coil Issues Fall 2018
Great support. Campbell's is open and honest about the issue -- even if it is one they previously supported. Like the people there. Final coil replacement fixed the problem. Am concerned the plugs needed replacing -- but Campbell's only does the work required -- nothing more. Will definitely consider going back to them, once the plugs need to be changed.

CT
Christina T.
Machesney Park, IL
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Christina said the business takes good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Bruce M.
Illinois
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Bruce said Kelly and the staff that serviced his vehicle were honest and knowledgeable. He was only charged for the tow because they were not able to resolve the issue his vehicle is having.
This review was collected via phone interview by Customer Research Inc.

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LONNIE M.
Caledonia, IL
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018
Easy getting there good service and dependable service
Good ethical service. Service is quick dropped car off on Monday night after hours and it was done before noon

RK
Ralph K.
Illinois
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Ralph said they did very good.
This review was collected via phone interview by Customer Research Inc.

DJ
DEB J.
Machesney Park, IL
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Always a great experience!
Easy in, easy out. Friendly personnel. Great service.

I’ve recommended Campbell Automotive to all my friends!

JO
Jerry O.
Loves Park, IL
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11/30/2018
Service
Outstanding service!

SE
SYLVIA E.
Rockford, IL
Buick Lucerne
Verified Customer
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11/20/2018
Another great experience at Campbell's
On the return from a trip to Ohio, the car developed a problem that had to be dealt with quickly. Kelly, Mike & crew got us in as soon as they could and fixed it at a fair price!

RT
Rory T.
Illinois
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Rory said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Illinois
Verified Customer
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11/13/2018 Category: Service
Karen said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

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Willie D.
Illinois
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Willie said the business treated him great and took care of everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CM
Chuck M.
Illinois
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Chuck said Mike does a good job.
This review was collected via phone interview by Customer Research Inc.

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John D.
Illinois
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
John said that the place was good.
This review was collected via phone interview by Customer Research Inc.

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Christopher L.
Rockford, IL
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Christopher said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.