Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

772 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Roscoe, IL
Ford Expedition
Verified Customer
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12/16/2018
Expedition with S/P Coil Issues Fall 2018
Great support. Campbell's is open and honest about the issue -- even if it is one they previously supported. Like the people there. Final coil replacement fixed the problem. Am concerned the plugs needed replacing -- but Campbell's only does the work required -- nothing more. Will definitely consider going back to them, once the plugs need to be changed.

CT
Christina T.
Machesney Park, IL
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Christina said the business takes good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

BM
Bruce M.
Illinois
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Bruce said Kelly and the staff that serviced his vehicle were honest and knowledgeable. He was only charged for the tow because they were not able to resolve the issue his vehicle is having.
This review was collected via phone interview by Customer Research Inc.

LM
LONNIE M.
Caledonia, IL
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018
Easy getting there good service and dependable service
Good ethical service. Service is quick dropped car off on Monday night after hours and it was done before noon

RK
Ralph K.
Illinois
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Ralph said they did very good.
This review was collected via phone interview by Customer Research Inc.

DJ
DEB J.
Machesney Park, IL
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Always a great experience!
Easy in, easy out. Friendly personnel. Great service.

I’ve recommended Campbell Automotive to all my friends!

JO
Jerry O.
Loves Park, IL
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11/30/2018
Service
Outstanding service!

SE
SYLVIA E.
Rockford, IL
Buick Lucerne
Verified Customer
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11/20/2018
Another great experience at Campbell's
On the return from a trip to Ohio, the car developed a problem that had to be dealt with quickly. Kelly, Mike & crew got us in as soon as they could and fixed it at a fair price!

RT
Rory T.
Illinois
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Rory said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Karen said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

WD
Willie D.
Illinois
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Willie said the business treated him great and took care of everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Illinois
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
John said that the place was good.
This review was collected via phone interview by Customer Research Inc.

CM
Chuck M.
Illinois
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Chuck said Mike does a good job.
This review was collected via phone interview by Customer Research Inc.

CL
Christopher L.
Rockford, IL
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Christopher said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JP
Jamie P.
Illinois
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Jamie said the mechanic at this business works on his vehicles all of the time.
This review was collected via phone interview by Customer Research Inc.

JT
Juan T.
Illinois
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Juan said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Rockford, IL
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Spoke with Ita. She said the business was very informative, they did a great job and she will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

DL
Dorothy L.
Rockford, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Dorothy said this business provided the best service she has ever had.
This review was collected via phone interview by Customer Research Inc.

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Brent W.
Illinois
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Brent said he does a lot of business with them.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Illinois
Jeep Liberty
Verified Customer
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09/25/2018 Category: Service
Tom said the business is the best and the service is outstanding.
This review was collected via phone interview by Customer Research Inc.