Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

720 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JC
Jeremy C.
Dubuque, IA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jeremy said he took his vehicle to this business before he went on vacation. During the vacation, some issues developed, but the staff went out of the way to resolve the issue. It did not ruin his vacation or put a dent in his pocket.
This review was collected via phone interview by Customer Research Inc.

PH
Peggy H.
Rockford, IL
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Spoke with Rodd. He said the staff is great, always does good work and he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BO
Byron O.
Loves Park, IL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Byron said he has always had good luck with the work at this business.
This review was collected via phone interview by Customer Research Inc.

CW
Clay W.
Rockford, IL
Mercedes-Benz C240
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Clay said the service the business provided was well done and they did a good job. They provided great customer service.
This review was collected via phone interview by Customer Research Inc.

BR
BECKY R.
Machesney Park, IL
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Sunroof
I’m grateful they were able to get my sunroof closed and gave me a good deal

NB
Norma B.
Loves Park, IL
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Norma said the staff were friendly and she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Illinois
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Chris said the staff seem to know their stuff. They informed him of any problems they found with his vehicle and showed him all of them. They didn't do anything to the vehicle until he saw the problems with his own eyes, which was really nice.
This review was collected via phone interview by Customer Research Inc.

BC
Bob C.
Illinois
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Bob said the service was very good and the staff didn't charge for the brake inspection.
This review was collected via phone interview by Customer Research Inc.

VF
VICKI F.
Rockford, IL
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Totally Trust!
I would never go to anywhere else! Honest and reasonable prices.

JH
John H.
Caledonia, IL
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
John said the staff at this business were nice and polite. They got right to the point.
This review was collected via phone interview by Customer Research Inc.

AD
Adam D.
Illinois
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Adam said the service was prompt and it was done as described.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Machesney Park, IL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Mike said the staff were good people. They were friendly, and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JF
Jerry F.
Rockford, IL
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jerry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KB
Kaytie B.
Roscoe, IL
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Kaytie said the staff are very personable.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Caledonia, IL
Jeep Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
John said he came in for an oil change and a tire rotation. The oil change was fine, but the employees forgot to rotate the tires.
This review was collected via phone interview by Customer Research Inc.

OU
Olivia U.
Illinois
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Spoke with Blake. He said the staff were very personable and honest with him. They didn't up sell or over charge him which he appreciated.
This review was collected via phone interview by Customer Research Inc.

JJ
Judy J.
Rockford, IL
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Judy said her overall experience was great. They were very kind and thoughtful. The mechanic was very nice. The lady at the front desk was very, very helpful.
This review was collected via phone interview by Customer Research Inc.

SN
Shamya N.
Illinois
Buick Regal
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Shamya said they didn't charge her just to look at the vehicle.
This review was collected via phone interview by Customer Research Inc.

BC
Brad C.
Illinois
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Brad said the business was great.
This review was collected via phone interview by Customer Research Inc.

AG
Alex G.
Illinois
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Alex said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.