Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

216 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


CH
Celeste H.
Winston Salem, NC
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Celeste said the employees were honest. They were up front with her service. They provided accurate work. They completed the service on time.
This review was collected via phone interview by Customer Research Inc.

TP
THOMAS P.
Winston Salem, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Reliability in services provided and fair pricing.
I have been a customer for several years. They preform all services quickly,and never try to sell push services that are not necessary. I always recommend them to anyone who owned a Volvo.

CB
CYNTHIA B.
Winston Salem, NC
Volvo V70
Verified Customer
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01/31/2019
The owners and the expeditious excellent service
Always excellent service.done efficiently and reasonably priced wonderful owners Robert and Wes. Always willing to take the time to listen and explain. Delightful !

DB
DAN B.
Winston Salem, NC
Volvo C70
Verified Customer
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01/29/2019
State inspection
Made an appointment for a state inspection, was in an out in a surprisingly short time. These folks have never treated me with anything but respect and excellent customer service. I recommend you bring your Volvo to Master Techs!

TT
TERRY T.
Yadkinville, NC
Volvo V40
Verified Customer
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01/27/2019
Helpful
Prompt service
Helpful in finding what wasn’t wrong with my 2002 V40
Also gave me hints on other small issues- and easy fixes
Thank you

DC
Daryl C.
Winston Salem, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Daryl said that the place was good.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Winston Salem, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Robert said the guys at the business did a very good job.
This review was collected via phone interview by Customer Research Inc.

CF
CAROLYN F.
Linwood, NC
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
The employees and then the service you get
From the time you enter the door until you leave, the employees make you feel as though you are the most important customer they have. They take time to explain everything to you so that you have the knowledge to make an informed decision about your service.

Verified Customer
Winston Salem, NC
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Experienced and knowledable techs, great value and friendly. Great location.
Recommended by a friend. We love our Volvo's and we're very satisfied with our first service. We will continue to return to Master Techs.

JU
Jerry U.
Winston Salem, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Jerry said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

CM
Cheyane M.
Winston Salem, NC
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Cheyane said the employees were really welcoming, friendly and fast to find out what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

MD
MATTHEW D.
Clemmons, NC
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Always responsive and clear
Thanks for your continued great service. You guys are always clear and upfront about what you will do and give me confidence that my vovlvos are maintained to the top level possible!

CB
Cindy B.
Winston Salem, NC
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01/10/2019
Best Customer Service
These guys know Volvo's! Quality service from honest, reliable technicians. Wes and Robert will always do right by you and your car!

NM
NANCY M.
Winston Salem, NC
Volvo S60
Verified Customer
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01/08/2019
Great Job
As always, work was done quickly ,,,,not even enough time for a nap! You guys are the best. Thanks

LB
LORI B.
Winston Salem, NC
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Great, timely service!
The guys are friendly, knowledgeable, and my service was done in the time they said it would be.

Verified Customer
Winston Salem, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Customer Experience
These guys are always very friendly and honest when you go in for any service for your Volvo.

CH
Charles H.
Winston Salem, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Charles said the employees provided the best service.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Mocksville, NC
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Michael said the business does very good work. He takes vehicles to them all the time.
This review was collected via phone interview by Customer Research Inc.

CC
COY C.
Winston Salem, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Always Great
You can on Wes and Robert to give you prompt, professional service. In the most pleasant way. A true asset to our community!

DB
DAN B.
Winston Salem, NC
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Oil and filter change
Trusted service advisors, never had a problem or complaint. Good people work here.