Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

216 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


JR
JARED R.
Winston Salem, NC
Volvo XC90
Verified Customer
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10/20/2018
First time used car inspection
Right rear tail light was out and there was no mention of it. The headlight wipers were completely worn out and there was no mention of them either. I'm a little concerned as to how thorough was this used car inspection.

JH
JULIA H.
Winston Salem, NC
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018
Experience was good
Nice waiting area, while my car is being worked on. Robert, one of the owners is kind and explains what he is repairing in detail. He knows Volvo cars, has many years experience, trustworthy repair shop.
Thank you for your kindness.
Julia H.

TT
TERRY T.
Yadkinville, NC
Volvo V40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018
Service
Great service; would like to have more detail on the invoice for record keeping purposes

KB
KEVIN B.
Winston Salem, NC
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017
Fast Service
I was very happy with how you got my alternator fixed. I appreciated that you even replaced a broken taillight.

However I have since not been able to get the car to start. The battery is good,. all the dash lights come on. and the car cranks, but it will not turn over and start. I live over bybu Winston-Salem airport and the distance to to the car back to you is expensive. I may be able to work something out after the holidays. I think you service is good and would recommend you to others, but the only other person that I know who has a Volvo told me about you.

TT
TERRY T.
Yadkinville, NC
Volvo V40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2017
Service
Service is very good

CH
Celeste H.
Winston Salem, NC
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Celeste said the employees were honest. They were up front with her service. They provided accurate work. They completed the service on time.
This review was collected via phone interview by Customer Research Inc.

TP
THOMAS P.
Winston Salem, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Reliability in services provided and fair pricing.
I have been a customer for several years. They preform all services quickly,and never try to sell push services that are not necessary. I always recommend them to anyone who owned a Volvo.

CB
CYNTHIA B.
Winston Salem, NC
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
The owners and the expeditious excellent service
Always excellent service.done efficiently and reasonably priced wonderful owners Robert and Wes. Always willing to take the time to listen and explain. Delightful !

DB
DAN B.
Winston Salem, NC
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
State inspection
Made an appointment for a state inspection, was in an out in a surprisingly short time. These folks have never treated me with anything but respect and excellent customer service. I recommend you bring your Volvo to Master Techs!

TT
TERRY T.
Yadkinville, NC
Volvo V40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Helpful
Prompt service
Helpful in finding what wasn’t wrong with my 2002 V40
Also gave me hints on other small issues- and easy fixes
Thank you

DC
Daryl C.
Winston Salem, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Daryl said that the place was good.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Winston Salem, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Robert said the guys at the business did a very good job.
This review was collected via phone interview by Customer Research Inc.

CF
CAROLYN F.
Linwood, NC
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
The employees and then the service you get
From the time you enter the door until you leave, the employees make you feel as though you are the most important customer they have. They take time to explain everything to you so that you have the knowledge to make an informed decision about your service.

Verified Customer
Winston Salem, NC
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Experienced and knowledable techs, great value and friendly. Great location.
Recommended by a friend. We love our Volvo's and we're very satisfied with our first service. We will continue to return to Master Techs.

JU
Jerry U.
Winston Salem, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Jerry said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

CM
Cheyane M.
Winston Salem, NC
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Cheyane said the employees were really welcoming, friendly and fast to find out what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

MD
MATTHEW D.
Clemmons, NC
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Always responsive and clear
Thanks for your continued great service. You guys are always clear and upfront about what you will do and give me confidence that my vovlvos are maintained to the top level possible!

CB
Cindy B.
Winston Salem, NC
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01/10/2019
Best Customer Service
These guys know Volvo's! Quality service from honest, reliable technicians. Wes and Robert will always do right by you and your car!

NM
NANCY M.
Winston Salem, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Great Job
As always, work was done quickly ,,,,not even enough time for a nap! You guys are the best. Thanks

LB
LORI B.
Winston Salem, NC
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Great, timely service!
The guys are friendly, knowledgeable, and my service was done in the time they said it would be.