Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

809 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


JK
Jaime K.
Silver Spring, MD
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Jaime said the employees were friendly and on time, as promised.
This review was collected via phone interview by Customer Research Inc.

TM
Traci M.
Maryland
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Traci said the business is great. She had to get her vehicle towed from her job to the business. The next morning she called asking if they had any information about her vehicle. The front desk lady told her she would ask and returned her call in 10 minutes. The mechanic returned her call in 5 minutes. Her vehicle was ready when promised and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

CY
Connie Y.
Aberdeen, MD
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Connie said that the facility does excellent work and their prices are better than most.
This review was collected via phone interview by Customer Research Inc.

MS
MARYANN S.
Rosedale, MD
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Fair priced and honest mechanics
Would recommend this place. Gary takes the time to explain the repairs and pricing.

SF
Sallie F.
Baltimore, MD
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Sallie said the business has always done good quality work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

TB
Tywon B.
Oxon Hill, MD
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Tywon said this business does a good job and they are fast with services performed.
This review was collected via phone interview by Customer Research Inc.

IH
Irene H.
Baltimore, MD
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Irene said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LC
Lorann C.
Baltimore, MD
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Lorann said she really likes the staff because they were super nice, accommodating, understanding, and fast. She's still having an issue with her vehicle starting however.
This review was collected via phone interview by Customer Research Inc.

KB
Kimberly B.
Baltimore, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Kimberly said Gary from the facility is very helpful.
This review was collected via phone interview by Customer Research Inc.

AH
ABNER H.
Edgewood, MD
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
flat tire
good quote honesty best policy ,would like to thank you again your auto center ,taking care of your customer ...

CP
Charlie P.
Essex, MD
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Charlie said the staff are very courteous, and they do a good job.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Maryland
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
John said the staff did a good job on the diagnostic test.
This review was collected via phone interview by Customer Research Inc.

SG
Sharmane G.
Maryland
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Sharmane said the service was good, she hasn't had any problems afterwards, so she can't complain.
This review was collected via phone interview by Customer Research Inc.

JW
Junjiang W.
Parkville, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Junjiang said the service was good.
This review was collected via phone interview by Customer Research Inc.

DP
Danielle P.
Abingdon, MD
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Danielle said she is always satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

LJ
Lynette j.
Baltimore, MD
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Lynette said, she gets good service every time she uses them.
This review was collected via phone interview by Customer Research Inc.

KR
Kristine R.
Pasadena, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Kristine said they were very helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

WT
WARRACE T.
Rosedale, MD
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great auto repair shop
Staff and technicians were professional

BZ
BRENDA Z.
Essex, MD
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Excellent Service
I always take my vehicle to Monument Street Auto Center. It's so convenient for me and everyone who works at Johns Hopkins. We just leave our vehicle and when we get off, it's always ready. The staff and mechanics are so nice and really know what they're doing. I would highly recommend taking your vehicle here.

SG
shekera g.
Baltimore, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
very satisfied
Gary and his team are awesome, they guarantee fix everything that is wrong with your vehicle and they take great care of it while it is in their possession. very flexible have great customer services. they even clean vehicle up for you just to show appreciation that you chose them . i would recommend to everyone to have your vehicle serviced here

Displaying Review 1 - 20 of 809 in total