Monument St Auto Center


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

744 Reviews

98% Would Recommend
Latest Review 3 days ago
WARRACE T. on 01/16/2018
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"Excellent service "
In & out time was excellent
Vehicle: Chevrolet Traverse
Service Date: 01/15/2018
Review Created: 01/16/2018 11:33 AM
Maricely M. on 01/16/2018
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Maricely said the staff are really good. They fixed her vehicle. They have good prices. She would like to thank them.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/28/2017
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Sven C. on 01/13/2018
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Sven said the business did a good job and got the vehicle back to him rather quickly.
Vehicle: Ram Pickup
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
HECTOR R. on 01/10/2018
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"Extra Mile"
Great service and workmanship ! Mr.Gray and his team go the EXTRA MILE for you. And that's just great !!!
Vehicle: Ford Flex
Service Date: 01/09/2018
Review Created: 01/10/2018 03:46 AM
Terri M. on 01/10/2018
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Terri said everyone was friendly and honest at the business, and they explained everything they did.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 01/05/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Shanshan H. on 01/06/2018
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Shanshan said the business had great service. They were convenient, and able to get his vehicle back to him the same day, He called in the morning at 8:30 and was able to drop off his vehicle at 10am. They had his vehicle back to him before the end of the business day, drove it to him, and paid for his parking. He was recommended to them, and will definitely have his vehicle serviced again.
Vehicle: Ford Escape
Category: Service
Service Date: 01/02/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
WILLIAM H. on 01/03/2018
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"Monument knows me and my car."
They give your car a thorough inspection. and customer service by Gary and staff is excellent.
Vehicle: Jeep Grand Cherokee
Service Date: 01/02/2018
Review Created: 01/03/2018 06:41 AM
Ajaye P. on 12/29/2017
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Ajaye said they informed on what's going on with her vehicle, and the problem is solved.
Vehicle: Ford Edge
Category: Service
Service Date: 12/19/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Charlie P. on 12/29/2017
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Charlie said he has never had a problem with this business. They do everything he asks and always have great service.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/07/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
KAY T. on 12/23/2017
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"Excellent, convenient, and reasonably priced service."
Garry, Elizabeth, and crew make the experience of having to spend money on my vehicle more palatable . They are hard working, never recommend services that are not needed and are good about telling me if it can wait. I have been using Monument Auto services for many many years and have recommended them on many occasions.
Vehicle: Hyundai Tucson
Service Date: 12/22/2017
Review Created: 12/23/2017 05:24 AM
Sagar B. on 12/21/2017
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Sagar said Gady has been nice to him. He's been going to him for several years now. He has had no troubles. They're very good, time-wise. They have been exceptional and great.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/14/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Rachel H. on 12/20/2017
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Rachel said this business was quick and they got the job done.
Vehicle: Honda Civic Si
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
KYLE R. on 12/19/2017
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"Awesome people"
Representative noticed my wheel was warped, fixed it no additional charge.
It's not a huge fix, but it reflects a mentality of getting me back on the road
being more important than a few extra bucks.
Vehicle: Chevrolet Malibu
Service Date: 12/15/2017
Review Created: 12/19/2017 04:08 AM
Hanna P. on 12/19/2017
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Hanna said she took her vehicle to the business for an oil change and there was an issue. They called her and they told her not to drive it. They towed it in, fixed the problem, and washed the vehicle at no charge. She will be a return customer and she really appreciated the service.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Michael P. on 12/19/2017
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Michael said this business provided great service all around and the people were friendly.
Vehicle: Ford Focus
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Alonzo P. on 12/19/2017
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Alonzo said it was good service.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 12/11/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Darlene K. on 12/18/2017
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Darlene said the staff at this business provided good service.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/28/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Lou S. on 12/11/2017
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Lou said the service was great. The employees provided reliable service. Jason was knowledgeable.
Vehicle: Ford Ranger
Category: Service
Service Date: 12/08/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
BETH M. on 11/29/2017
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"Always courteous!"
Monument street auto is not only super convenient, if you work on the JHH medical campus, but they are always courteous and not trying to bleed you for money! They are honest, do good work, and are finished by the time you are ready to leave work. I had them wash my car and clean the inside as well, this past visit, and they did an exceptional job with that, too!
Vehicle: Honda Odyssey
Service Date: 11/28/2017
Review Created: 11/29/2017 05:35 AM
Andrew W. on 11/29/2017
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Andrew said the business is fantastic, and they provided great customer service.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/31/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 744 in total