Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

867 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


GW
Gracie W.
Baltimore, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Gracie said the employees were very polite. They were courteous. They provided helpful service. The work did not take as long as she expected.
This review was collected via phone interview by Customer Research Inc.

GP
GEORGE P.
Baltimore, MD
Genesis G80
Verified Customer
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02/11/2019
Excellent Service
They take care of the PMs on my vehicles flawlessly and have premium AMSOIL synthetic options available.

JN
JESSICA N.
Baltimore, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Garry always makes time for my car
Monument is great at scheduling me even when i'm in a time press. It's also great that they have overflow seating in the ticketing part of the building in case you'd like to wait while your work is getting done. Thanks!

DL
David L.
Abingdon, MD
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
David said he has used the business many times and they always accommodate his needs. The work is done fairly quick.
This review was collected via phone interview by Customer Research Inc.

LM
LISA M.
Baltimore, MD
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
So Convenient
I just love the fact the I can have my automobile serviced while I work. And they provided good service.

ER
Elaine R.
Essex, MD
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Elaine said that the place always takes good care of her.
This review was collected via phone interview by Customer Research Inc.

MS
MICHAEL S.
Essex, MD
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Service
The service was absolutely great, it was quick and efficient also the employees really care about their customers

LZ
Linda Z.
Rosedale, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Linda said she didn't have any problems at this business.
This review was collected via phone interview by Customer Research Inc.

HE
Henry E.
Edgewood, MD
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Henry said the business's staff always do what they say. Their prices are good, along with the work.
This review was collected via phone interview by Customer Research Inc.

MH
MICHAEL H.
Baltimore, MD
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Great place to take your car
Attention to detail and understanding what you are talking about and taking care of your needs also very pleasant to deal with

OB
Obadeh B.
Dundalk, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Obadeh said he is satisfied with the fast work and he recommends them to others.
This review was collected via phone interview by Customer Research Inc.

TM
TAHIRAH M.
Windsor Mill, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Great service as always
I have been going to them for a few years, sadly not consistently but when I do go they are great with my car.

AM
ALLISON M.
Baltimore, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Fast, dependable and friendly service
Monument Street Auto is fast, dependable, affordable and has friendly customer service. Very convenient if you are a Hopkins employee and take the shuttle. Drop off the car on the way to work and pick it up after work. Never having to sit and actually wait for your car again. Allison

TR
TONY R.
Baltimore, MD
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
*****
Great customer service very professional awesome work performed.

CL
Cody L.
Baltimore, MD
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Cody said the service he received went well.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Parkville, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Robert said everything was good. They got him in and out fast.
This review was collected via phone interview by Customer Research Inc.

CP
Courtney P.
Dundalk, MD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Courtney said they were the only place she could find the part that was needed.
This review was collected via phone interview by Customer Research Inc.

WA
WILLIAM A.
Finksburg, MD
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2018
Convenience. Fast service.
I went for an oil change. Quick in and out service.

WT
WARRACE T.
Rosedale, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Service
Quick service

RE
Rentata E.
Baltimore, MD
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Rentata said the staff were understanding and patient. They helped her research and figure out some issues. She came into the business having a bad day, and they were able to turn it around for her.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 867 in total