Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

182 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


CM
Cecile M.
Berlin, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Cecile said they are excellent, great and wonderful.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 11/16/2018

Thyank you for your kind words. Having you and Robert as neighbors and customers is great.


RL
ROBERT L.
Dummer, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Fast service 5 stars
Fast service, friendly personal, clean waiting area, low service charge for work Work done quickly clean .
Michael G., Co-owner from Mr. Auto responded on 11/12/2018

Thank you Butch, you and the Mrs. are top notch. 


DP
David P.
Berlin, NH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
David said they are the best facility around. He said he recommends them all the time.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 11/07/2018

Dave you are a true gentleman.  Thank you for your continued patronage.


CC
COLETTE C.
Berlin, NH
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Caron
I have always had great service here and have even been helped when I did not have an appointment but service was essential for safety. Would highly recommend them.
Michael G., Co-owner from Mr. Auto responded on 10/31/2018

Always a pleasure. Here to help anyway we can.


JM
JOHN M.
Berlin, NH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Outstanding Service
Great Maintenance Services on all my cars. Honest, Professional, and personalized customer services. No one better in the Berlin/Gorham area. 5 Stars - *****
Michael G., Co-owner from Mr. Auto responded on 10/26/2018

John thank you for your kind words and always recommending us to others.  Keep swinging kid.


ID
Issac D.
Berlin, NH
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Issac said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 10/26/2018

Issac thank you for the opportunity to service your Dodge pick-up. Nice truck.


NC
Normand C.
Dummer, NH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Spoke with Debbie. She said the service was great.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 10/26/2018

Deb thank you. Have a safe trip to Florida.


JL
Joanne L.
Berlin, NH
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Joanne said she always gets good service. They pay attention to detail and they always respond.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 10/26/2018

Joanne thank you for letting us take care of yours and Charles vehicles over the years. How time flies. 


PM
Pierre M.
Berlin, NH
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Pierre said the service was good and accurate.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Berlin, NH
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Brian said he had no problems and they always do a good job. He has no complaints whatsoever, and everything is good.
This review was collected via phone interview by Customer Research Inc.

CS
Cecile S.
Milan, NH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Cecile said this is the best facility around.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Milan, NH
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Gary said they were not able to fix the issue but they did try very hard.
This review was collected via phone interview by Customer Research Inc.

JV
Jeff V.
Berlin, NH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Jeff said the staff has treated him so well throughout the years and they have amazing service.
This review was collected via phone interview by Customer Research Inc.

WD
William D.
Milan, NH
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
William said the mechanic does a great job and the price is exactly what he quotes and it's done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EB
Eugene B.
Berlin, NH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Eugene said the employees completed the service he requested. They completed work in a decent time frame.
This review was collected via phone interview by Customer Research Inc.

TB
Tracy B.
North Conway, NH
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Tracy said she has been using the business for many years. She stated that they always go above and beyond to perform the service work. They are honest and trustworthy as well as trying to provide the best prices for their services.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 09/07/2018

Tracy always a pleasure. Thank you for your kind words.


KL
KRISTIN L.
Berlin, NH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Very Accommodating
I scheduled a last minute trip and Mike was able to get my van in and serviced before i left. He has always been very accommodating and the only one we trust our vehicles with. He had it finished quickly and I can travel knowing my vehicle is all set.
Michael G., Co-owner from Mr. Auto responded on 09/07/2018

At Mr. Auto its always personal. We like to push for greatness and we do not always succeed. But, we do understand schedules can get crazy. Thank you and your family for trusting us to get you there safely.


JH
John H.
Berlin, NH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
John said they have treated him good for all the years he has been with them.
This review was collected via phone interview by Customer Research Inc.

PC
Pamela C.
Berlin, NH
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Pamela said the mechanics always do a good job. They are prompt and on time.
This review was collected via phone interview by Customer Research Inc.

FR
Frank R.
Berlin, NH
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Frank said he does not have any complaints .
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 171 in total