Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

282 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 17 hours ago

Reviews


GS
Gina S.
Franklin, IN
Ford Focus
Verified Customer
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07/05/2019 Category: Service
Spoke with Gina's father. He said they are great people and do a good job. The business takes care of all the vehicles in the family. He does recommend them to others all the time.
This review was collected via phone interview by Customer Research Inc.

MS
MARY ANN S.
Whiteland, IN
Pontiac G8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Excellent Service
Beck is always able to correct any issues with my car that I bring to them. Their service is fast and dependable and their staff is friendly and knowledgeable. The price is also reasonable and affordable. I will not take my car anywhere else.

SY
Salman Y.
Franklin, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Salman said this business had staff that was very helpful. He needed advice about what he should do with his tires and wheels. They were very honest and told him what to do. They did not try to up-sale him. They did a good job on the tires.
This review was collected via phone interview by Customer Research Inc.

JJ
Jane J.
Whiteland, IN
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Jane said this business was amazing.
This review was collected via phone interview by Customer Research Inc.

AR
Archie R.
Franklin, IN
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Archie said they're honest people.
This review was collected via phone interview by Customer Research Inc.

AF
AMY F.
Indianapolis, IN
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
Best Mechanic Ever
I would highly recommend this shop to everyone. Trusted service, great prices, and a friendly staff. I would never take my vehicles anywhere else!

MC
Mike C.
Plainfield, IN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Mike said they did a great job fixing the vehicle. Everything is going wonderful and he couldn't be happier. Dale did a great job and he appreciates his extra effort. He said communication was great and it was a wonderful experience all across the board.
This review was collected via phone interview by Customer Research Inc.

JM
Josh M.
Nineveh, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Josh said they were fast.
This review was collected via phone interview by Customer Research Inc.

JB
Jeremy B.
Franklin, IN
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Service
Jeremy said he thought they did really well. He said they were responsive, courteous and timely.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Indiana
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Richard said he was greeted by Lisa and was worked in. They did the service on his vehicle and he was happy with the work.
This review was collected via phone interview by Customer Research Inc.

GT
Georganna T.
Franklin, IN
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Georganna said everything was fine.
This review was collected via phone interview by Customer Research Inc.

FF
Fred F.
Whiteland, IN
Dodge Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Fred said his experience was very good.
This review was collected via phone interview by Customer Research Inc.

JR
JASON/STACY R.
Indianapolis, IN
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Great place
Straight shooters and nice staff all around. All my vehicles go there for repairs when needed.

MG
Matthew G.
Whiteland, IN
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Matthew said he took his vehicle in and it got fixed.
This review was collected via phone interview by Customer Research Inc.

SA
SANDRA A.
Greenwood, IN
Saturn L200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Friendly professional people
I have been to Beck Automotive several times in the past few years for brakes, battery, oil changes and routine service and I feel confident when I leave with my car that it was a job well done.

CP
CECIL P.
Franklin, IN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Engine Service
Had a few issues with my car and I didn’t know whom to take my car in to for service because I have lost confidence with a various auto service businesses. Friends at work recommended I take my car in to Becks Automotive.

From the minute I walked in I was greeted and I told them about my car issues. They took my car in and took a look at it. Gave me a quote and how long it would take to get done.

After a few days I picked up my car and it has ran and sounded good again. Becks Automotive gave me confidence back and I wouldn’t hesitate to bring my car back to them for any service repairs. I definitely would recommend anyone to them for their car service needs.

Thank you again Becks and especially thank to Dale for a great experience.

Cecil

GM
Gordon M.
Franklin, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Gordon said he likes this business.
This review was collected via phone interview by Customer Research Inc.

DS
Donna S.
Greenwood, IN
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Donna said that the place came in on time and on estimate.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Bargersville, IN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Jim said the service was fine and wonderful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Franklin, IN
Pontiac Solstice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Replace Dead Battery
We have been using Beck Automotive for many years and are always happy with service level they provide their friendly personnel and their value pricing. In this instance the battery that was replaced was under their "Customer Satisfaction 100.00% off parts and 100.00% off labor" which saved us nearly $150.00. We thank them for this policy.