Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

263 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 3 days ago

Reviews


DB
DELIA B.
Trafalgar, IN
Nissan Rogue
Verified Customer
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08/16/2019
Speedy, Customer Focused, Kind
I have been taking my Nissan to Beck for what seems like over a year now. Every time, the staff is respectful and attentive. The work always gets done in a timely manner. I also enjoy that the services are reasonably priced.

SA
Shelley A.
Fountaintown, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Shelley said that the place had great customer service.
This review was collected via phone interview by Customer Research Inc.

LB
LISA B.
Edinburgh, IN
Ford Five Hundred
Verified Customer
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08/15/2019
Dependable
We always get great service from Beck Automotive. Their work is thorough and dependable. They consult with you before beginning work so you know up front what is wrong and the cost instead of doing it and being shocked by the amount of the bill. We have done business with Beck Automotive for years and will continue to do so.

LL
LYNDA and BRANDON L.
Bargersville, IN
Hyundai Sonata
Verified Customer
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08/14/2019
I always get excellent service here and I very much appreciate a ride home and the pickup so I do not have to wait for my service to be completed.
They always have provided excellent customer service. I especially appreciate the ride home, and being picked up to retrieve my vehicle so I don't have to wait there while my service is being completed.

HB
Harold B.
Greenwood, IN
Kia Sedona
Verified Customer
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08/14/2019 Category: Service
Harold said his vehicle runs good although it has a little bit of a click, but he is going to wait before he takes it back.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bargersville, IN
Honda CR-V
Verified Customer
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08/13/2019
Good work and honesty
Bought battery 2 yrs ago it went dead. Took back to Becks to have it checked out. They replaced the battery no cost to me.

JH
JIM and CONNIE H.
Franklin, IN
Chrysler Town & Country
Verified Customer
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08/08/2019
Love becks
Love Beck’s always dependable and honest

CR
CHRIS R.
Franklin, IN
Toyota 4Runner
Verified Customer
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08/06/2019
Alignment
Had an alignment done , and my vehicle feels great . Also fixed the AC drain line . Extra benefit of Beck’s service of driving you home when you drop off your vehicle , and then coming to pick you up at home when your vehicle is done , is wonderful !!! Thank you

JG
Jackie G.
Franklin, IN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Jackie said they have taken care of her vehicles for years. They always do an excellent job.
This review was collected via phone interview by Customer Research Inc.

MM
MIKE and TONI M.
Indianapolis, IN
Chevrolet Silverado 1500
Verified Customer
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08/05/2019
Appt 08/05/2019
Small town fee , I love that employees know my name when I walk in the front door

SW
SHIRLEY W.
Whiteland, IN
Ford F-150
Verified Customer
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08/02/2019
Oil change
No complaints

AH
AMY H.
Franklin, IN
Honda Accord Cpe
Verified Customer
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08/01/2019
Fantastic quality service
I’ve been taking my vehicles to Beck for years. Extremely trustworthy, reasonable prices and quality service. They treat you like family.

Verified Customer
Franklin, IN
Toyota Prius
Verified Customer
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08/01/2019
Thorough, good prices
Appreciate shuttles to and from home. Excellent explanation of what needed to be done.

MT
Misty T.
Franklin, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019
Friendly, professional, Great Prices, Great Fast Service
I've taken my car to a few different places and I wish I had always taken it to Beck's. Other places kept my car for a while, wouldn't call me back, broke something and left it dirty. Beck's got back to me right away, got my car done as soon as possible, took care of my card and, they offer good prices. Very pleased and highly recommend! Thanks Mark!

CW
Cory W.
Greenwood, IN
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07/16/2019
Great Service
They always get you in and take care of you. I recommend to everyone.

ST
STEVE T.
Morgantown, IN
GMC Sierra 1500
Verified Customer
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07/10/2019
Good customer service
Very reliable & good customer service

TS
TINA S.
Nineveh, IN
Honda CR-V
Verified Customer
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07/10/2019
Becks goes the extra mile to make sure that you have a great experience with their exceptional service.
My older vehicle needed major work, and Beck's worked with me with the estimate, and scheduling that worked for me. Their pick up service is a wonderful option for a single car family, and the service techs are friendly and knowledgeable.

DE
DAN E.
Franklin, IN
GMC Envoy
Verified Customer
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07/09/2019
Customer service
They understood what was needed and fixed it right away.

BB
Brenda B.
Greenwood, IN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Brenda said the employees guaranteed their work.
This review was collected via phone interview by Customer Research Inc.

CP
Charles P.
Whiteland, IN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Charles said the business had a good attitude, a nice clean environment to wait in, and he was also very well pleased with the service.
This review was collected via phone interview by Customer Research Inc.