Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

166 Reviews

99% Would Recommend
86% Business Response
Latest Review 6 days ago

Reviews


Verified Customer
Austin, TX
Saturn LS
Verified
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10/16/2018
Employees and Scott-service
When I need low tires and oil checked and not needing gas the employees are very courteous to help. For several years Louie has been handling oil changes on several family cars- old cars and new ones too. Alternators-batteries-new tires- windshield wipers..new headlight in very old car—honesty when diagnosing a repair for an old car. Just great. Why waste time shopping when I know I trust them. It is about Friends and community.

DP
Diana P.
Texas
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Diana said the business has good service. They are terrific.
This review was collected via phone interview by Customer Research Inc.

AG
Alex G.
Toyota 4Runner
Verified
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10/11/2018
Excellent
Guys at Casis Shell always do excellent work! My go to for all around mechanic work

SH
Sally H.
Austin, TX
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Always friendly!!
You are all so helpful!!!

LH
Lauren H.
Austin, TX
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Lauren said the employees are good at what they do.
This review was collected via phone interview by Customer Research Inc.

SP
Sean P.
Bastrop, TX
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Sean said they are good people. He received good service.
This review was collected via phone interview by Customer Research Inc.

MF
Mani / Maria F.
Austin, TX
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Change of tires
They were so fast and awesome.

Verified Customer
Austin, TX
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Always Great Service
Casis Village Shell is always my first choice for service. They are trustworthy, friendly, fast, and convenient.

ML
Mary Ann L.
Austin, TX
Subaru Impreza Sedan (Natl)
Verified
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10/05/2018
New timing belt
Casis Village Shell I think did a good job on my car. I had the timing belt replaced and it seems to be running well. I'm not very knowledgable on the engine stuff, so I do put my trust in them.

MD
Martha / Charles D.
Austin, TX
Ford Police Interceptor
Verified
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10/04/2018
Emergency repair needed
Great service, staff is always friendly and efficient!
Very trustworthy garage !!!

LY
Liz Y.
Austin, TX
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Tire help lickety split
They were right on it. Nice people & quick!
They have helped me before too!

RE
Randall / Amy E.
Austin, TX
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Oil change
Terrific as always

RN
Ray N.
Texas
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Ray said he liked all of the staff at this business. They did good work servicing his vehicle. He was very pleased with everything.
This review was collected via phone interview by Customer Research Inc.

SE
Sue E.
Martindale, TX
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Oil change
Not only did I get my oil change in timely manor they also checked tire sensors and took the time to explain what was going on, and did a reset. This is a friendly and clean station.

TR
Todd R.
Texas
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Todd said he likes the staff. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Britt B.
Austin, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Britt said the service from the business was economical and fast. He stated they fixed the problem.
This review was collected via phone interview by Customer Research Inc.

AH
Amanda H.
Austin, TX
Verified
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01/09/2018 Category: Service
Amanda said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RE
Randall / Amy E.
Austin, TX
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017
125,000 mile service
Javier and his team are the best.

MH
Maggie H.
Texas
Volkswagen Passat
Verified
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12/14/2017 Category: Service
Maggie said the employees are amazing. They were personable and thorough. She would trust them with any of her vehicles.
This review was collected via phone interview by Customer Research Inc.

LS
Lathrop S.
Texas
INFINITI G37 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Lathrop said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review