Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

299 Reviews

100% Would Recommend
91% Business Response
Latest Review 1 day ago

Reviews


RE
Randall / Amy E.
Austin, TX
Chevrolet Suburban
Verified Customer
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04/17/2019
135,000 mile service
We trust Scott Wright and his team with all four of our vehicles. They are the best.

Verified Customer
Austin, TX
Cadillac Escalade ESV
Verified Customer
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04/13/2019
Customer Service
They are super responsive to the customer’s needs and follow through with a job well done.

Verified Customer
Austin, TX
Isuzu Trooper
Verified Customer
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04/11/2019
Great service at the Casis village Shell station
They do a great job. They even picked me up at my house and brought me to get my car. Above and beyond the call of duty.

Verified Customer
Ford F-150
Verified Customer
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04/09/2019
Outstanding Service
It is truly a pleasure to do business with people who are good at what they do. As an added bonus, they are really nice.

GG
George G.
Austin, TX
Cadillac SRX
Verified Customer
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04/07/2019
Courteous and professional service
We had lost two tires due to a slight accident on a Saturday. Even though most suppliers were closed they managed to find and install all 4 ( tires which I needed anyway ) and have me back in my car by 1: PM.

RA
Robert A.
Austin, TX
Verified Customer
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04/04/2019
Flat tire
Reliable, dependable, capable, friendly,

CB
Carol B.
Austin, TX
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Great service
They always do a great job and are super friendly!

CS
Clare / Steve S.
Toyota Sequoia
Verified Customer
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04/02/2019
Clare S
Honest, dependable and quick turn around

HO
Hanne O.
Honda Accord Cpe
Verified Customer
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03/29/2019
Have been rescued there several times!
I now live in West Texas but visit Austin frequently in my older Honda. Every time I have had problems with car parts or tires I have experienced the friendliest, experienced and prompt assistance! Just the BEST - thank you SO much for service above and beyond - very rare these days...

Verified Customer
Austin, TX
Lexus RX 350
Verified Customer
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03/27/2019
oil change and service
Excellent service, every time I call.
They are extremely courteous and highly professional.

DL
Dash L.
Austin, TX
BMW X5
Verified Customer
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03/27/2019
Great Service!
This team is great. Our family is very happy to have found this service station. Just getting gas is a pleasure. They have handled all of our service needs as well.

LN
Lee/ Holly N.
Ford Expedition
Verified Customer
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03/26/2019
Friendly and convenient
Javier was very accessible and responsive in changing the oil and rotating my tires.

EP
Erin Paul P.
Lexus GX 460
Verified Customer
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03/25/2019
Prompt, honest, knowledgeable
Towed my Lexus GX to the Tarrytown Shell station after-hours on a Sunday night, on the recommendation of a buddy. They were on it first thing Monday morning and resolved the issue as quickly and cheaply as possible. Other shops (esp the Lexus dealer) run expensive diagnostics and waste time and your money looking for complicated and expensive fixes. These guys started with the simplest solution (faulty gauge) and made no attempt to up-charge or up-sell. In fact they suggested a free work-around rather than an expensive, and technically unnecessary, repair. I'll be back for future repair needs and definitely recommend them for honest, prompt service.

RE
Randall / Amy E.
Austin, TX
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Car repair
We use Casis Shell for all of our vehicles. They are the best.

LW
Lisle W.
Texas
Chevrolet Suburban
Verified Customer
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02/27/2019 Category: Service
Lisle said the business does great work.
This review was collected via phone interview by Customer Research Inc.

RE
Randall / Amy E.
Austin, TX
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Oil change
Terrific as always

RN
Ray N.
Texas
Ford Expedition
Verified Customer
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02/02/2018 Category: Service
Ray said he liked all of the staff at this business. They did good work servicing his vehicle. He was very pleased with everything.
This review was collected via phone interview by Customer Research Inc.

SE
Sue E.
Martindale, TX
Chevrolet Equinox
Verified Customer
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01/11/2018
Oil change
Not only did I get my oil change in timely manor they also checked tire sensors and took the time to explain what was going on, and did a reset. This is a friendly and clean station.

TR
Todd R.
Texas
Ford Police Interceptor
Verified Customer
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01/11/2018 Category: Service
Todd said he likes the staff. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Britt B.
Austin, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Britt said the service from the business was economical and fast. He stated they fixed the problem.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review