Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

715 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


JN
Jennifer N.
Denver, PA
Dodge Durango
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Overall Rating 1/5rating 1rating 1rating 1rating 1
08/06/2014 Category: Service
Jennifer said the prices at the business were absolutely ridiculous. Due to the pricing, she would not recommend the business.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc

We are very sorry you feel that why! However if cheap quality is what you are looking for, you are correct. We pride ourselves in having the best techs and equipment to keep up with the new technologies of today, and yes that cost alittle bit more. We are well below dealership prices and with in the price range of any reputable prefession automotive repair facility in our area.


CM
Cheeleng M.
Denver, PA
Subaru Impreza
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/25/2015 Category: Service
Cheeleng said his tires was mounted. His wheels were kind of beat up when he got his vehicle back. There are scratches around the outside of the rim that were not there before.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc

We are sorry to hear that, please stop down at your convenience so we can take a look at the wheels to see what you are talking about,
Thank you


DL
Daniel L.
Mohnton, PA
Suzuki Kizashi
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/14/2015 Category: Service
Daniel said the experience was awesome. He would not recommend them to others because they are overpriced.
This review was collected via phone interview by Customer Research Inc.

SS
Sean S.
Denver, PA
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/17/2011
GMC Jimmy
While it was appreciated to keep costs to a minimum, more advanced projection of increased expense to us would have been better. Also, the service timeline with the inspection was way too long spreading out over 1 week. Thank you for fixing the problem and the wait time was not satisfactory. For recurring problems with our Jimmy, I thought we could have all made better decisions.

JR
Jarren R.
Narvon, PA
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2017 Category: Service
Jarren said he thought the business had high prices, but the service was good. They did a good job.
This review was collected via phone interview by Customer Research Inc.

JY
Jeff Y.
Mohnton, PA
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2017 Category: Service
Jeff said the business was good.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc

Thank you Jeff! We want to wish you and your family a Merry Christmas and Happy New Year


MK
Matthew K.
Denver, PA
Ford Flex
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Spoke with Matthew's ex-wife. She said this business has great, dependable people. The prices are a little high.
This review was collected via phone interview by Customer Research Inc.

IP
Ivan P.
Pennsylvania
Subaru Impreza
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
Ivan said this business knew what they were talking about. They got the custom part he needed, but the price seemed a little high.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc

Thank you for the recommendation, we may be alittle higher than some shops but we always strive to do a quality job with highly qualified personel.


JH
James H.
Mohnton, PA
Toyota RAV4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017
cant get any better
the people are very friendly and ready to answer all of your questions
Michael & Cathy K. from M & M General Repair, Inc

Thanks Jim, we try our best.


CW
Chris W.
Ephrata, PA
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017 Category: Service
Chris said he had no problems with the good service provided by this business.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc

Thank you Chris, we will be looking for some bar-b-que from that trailer in the future


CY
Chris Y.
Mohnton, PA
GMC Sierra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Chris said the work was good. They were efficient and fast but it was more expensive that he expected. He would still like to look at the work a little more closely. One of his friends would recommend them as well.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc

Yes we are not the cheapest shop in town, however keeping our technicians up to date on all new and upcoming vehicles is also very expensive.  We do try to quote every job before we do it. However sometimes jobs do get a bit more involved.  Hopefully you will give us another try.


MH
Mervin H.
Mohnton, PA
Chevrolet Chevy Express
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2017 Category: Service
Mervin said he had to pay for the service.
This review was collected via phone interview by Customer Research Inc.

HF
Hunter F.
Lancaster, PA
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2016 Category: Service
Hunter said he is happy with the service and the business was polite.
This review was collected via phone interview by Customer Research Inc.

JS
Joel S.
Denver, PA
BMW 323i
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2016
Friendly, reliable
M&M has been reliable in their service and prompt in addressing our needs with several family-owned vehicles. Their manner is friendly and professional. No run-arounds and no double talk.

CD
Chezaire D.
Ephrata, PA
Honda Accord
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2016 Category: Service
Chezaire said they are good and a friend referred him.
This review was collected via phone interview by Customer Research Inc.

MH
Mervin H.
Mohnton, PA
Chevrolet Chevy Express
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2016 Category: Service
Mervin said he had to pay them for the service but he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Narvon, PA
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2016
John
Quick appointment, friendly staff, on-time completion.

JB
Josh B.
East Earl, PA
Chevrolet Silverado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2016 Category: Service
Josh said this business is pretty positive.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Ephrata, PA
Ford E450 Super Duty
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2016 Category: Service
Tom said his experience at the business was positive.
This review was collected via phone interview by Customer Research Inc.

SL
Samuel L.
Gordonville, PA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2016 Category: Service
Samuel said the business provided good service.
This review was collected via phone interview by Customer Research Inc.