M & M General Repair, Inc


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

681 Reviews

99% Would Recommend
Latest Review 2 days ago
Jennifer N. on 08/06/2014
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Jennifer said the prices at the business were absolutely ridiculous. Due to the pricing, she would not recommend the business.
Vehicle: Dodge Durango
Category: Service
Service Date: 07/17/2014
Review Created: 08/06/2014
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. at M & M General Repair, Inc responded on 08/12/2014

We are very sorry you feel that why! However if cheap quality is what you are looking for, you are correct. We pride ourselves in having the best techs and equipment to keep up with the new technologies of today, and yes that cost alittle bit more. We are well below dealership prices and with in the price range of any reputable prefession automotive repair facility in our area.

Cheeleng M. on 12/25/2015
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Cheeleng said his tires was mounted. His wheels were kind of beat up when he got his vehicle back. There are scratches around the outside of the rim that were not there before.
Vehicle: Subaru Impreza
Category: Service
Service Date: 12/01/2015
Review Created: 12/25/2015
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. at M & M General Repair, Inc responded on 12/28/2015

We are sorry to hear that, please stop down at your convenience so we can take a look at the wheels to see what you are talking about,
Thank you

Daniel L. on 01/14/2015
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Daniel said the experience was awesome. He would not recommend them to others because they are overpriced.
Vehicle: Suzuki Kizashi
Category: Service
Service Date: 01/07/2015
Review Created: 01/14/2015
This review was collected via phone interview by Customer Research Inc.
Sean S. on 08/17/2011
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"GMC Jimmy"
While it was appreciated to keep costs to a minimum, more advanced projection of increased expense to us would have been better. Also, the service timeline with the inspection was way too long spreading out over 1 week. Thank you for fixing the problem and the wait time was not satisfactory. For recurring problems with our Jimmy, I thought we could have all made better decisions.
Service Date: 07/28/2011
Review Created: 08/17/2011 05:46 AM
Jarren R. on 12/11/2017
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Jarren said he thought the business had high prices, but the service was good. They did a good job.
Vehicle: Ford Escape
Category: Service
Service Date: 12/04/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Jeff Y. on 12/04/2017
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Jeff said the business was good.
Vehicle: Ford F-150
Category: Service
Service Date: 12/01/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. at M & M General Repair, Inc responded on 12/11/2017

Thank you Jeff! We want to wish you and your family a Merry Christmas and Happy New Year

Matthew K. on 10/24/2017
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Spoke with Matthew's ex-wife. She said this business has great, dependable people. The prices are a little high.
Vehicle: Ford Flex
Category: Service
Service Date: 10/18/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Ivan P. on 06/02/2017
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Ivan said this business knew what they were talking about. They got the custom part he needed, but the price seemed a little high.
Vehicle: Subaru Impreza
Category: Service
Service Date: 05/30/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. at M & M General Repair, Inc responded on 06/05/2017

Thank you for the recommendation, we may be alittle higher than some shops but we always strive to do a quality job with highly qualified personel.

James H. on 04/25/2017
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"cant get any better"
the people are very friendly and ready to answer all of your questions
Vehicle: Toyota RAV4
Service Date: 04/10/2017
Review Created: 04/25/2017 05:41 AM
Michael & Cathy K. at M & M General Repair, Inc responded on 04/25/2017

Thanks Jim, we try our best.

Chris W. on 04/19/2017
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Chris said he had no problems with the good service provided by this business.
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. at M & M General Repair, Inc responded on 04/20/2017

Thank you Chris, we will be looking for some bar-b-que from that trailer in the future

Chris Y. on 03/25/2017
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Chris said the work was good. They were efficient and fast but it was more expensive that he expected. He would still like to look at the work a little more closely. One of his friends would recommend them as well.
Vehicle: GMC Sierra
Category: Service
Service Date: 03/20/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. at M & M General Repair, Inc responded on 03/28/2017

Yes we are not the cheapest shop in town, however keeping our technicians up to date on all new and upcoming vehicles is also very expensive.  We do try to quote every job before we do it. However sometimes jobs do get a bit more involved.  Hopefully you will give us another try.

Mervin H. on 02/16/2017
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Mervin said he had to pay for the service.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 02/15/2017
Review Created: 02/16/2017
This review was collected via phone interview by Customer Research Inc.
Hunter F. on 11/01/2016
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Hunter said he is happy with the service and the business was polite.
Category: Service
Service Date: 10/24/2016
Review Created: 11/01/2016
This review was collected via phone interview by Customer Research Inc.
Joel S. on 10/01/2016
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"Friendly, reliable"
M&M has been reliable in their service and prompt in addressing our needs with several family-owned vehicles. Their manner is friendly and professional. No run-arounds and no double talk.
Vehicle: BMW 323i
Service Date: 09/29/2016
Review Created: 10/01/2016 10:50 AM
Chezaire D. on 09/23/2016
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Chezaire said they are good and a friend referred him.
Vehicle: Honda Accord
Category: Service
Service Date: 09/22/2016
Review Created: 09/23/2016
This review was collected via phone interview by Customer Research Inc.
Mervin H. on 09/21/2016
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Mervin said he had to pay them for the service but he would recommend them for service.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 09/13/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
John A. on 09/01/2016
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"John"
Quick appointment, friendly staff, on-time completion.
Vehicle: Chevrolet Impala
Service Date: 08/31/2016
Review Created: 09/01/2016 08:44 AM
Josh B. on 08/29/2016
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Josh said this business is pretty positive.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 08/19/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
Tom L. on 08/24/2016
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Tom said his experience at the business was positive.
Vehicle: Ford E450 Super Duty
Category: Service
Service Date: 08/10/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Samuel L. on 08/13/2016
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Samuel said the business provided good service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/05/2016
Review Created: 08/13/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 681 in total