Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

247 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Lisle, IL
Acura TL
Verified Customer
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02/16/2019
Great service
Love taking my car to Becker's. Courteous, prompt, explains what the car needs in great detail and also helps you prioritize repairs.

BG
Bill G.
Illinois
Volkswagen Passat
Verified Customer
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02/15/2019 Category: Service
Bill said the service was timely and the pricing was fair.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Naperville, IL
Toyota Highlander
Verified Customer
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02/15/2019 Category: Service
Dave said the employees were very professional. Sam and Mike provided super work. They explained the work. They completed the work ahead of schedule. They completed the service at the right price.
This review was collected via phone interview by Customer Research Inc.

JT
Jennifer T.
Bolingbrook, IL
Honda CR-V
Verified Customer
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02/12/2019
Trustworthy
I have been a customer at Becker's for at least 10 years, when I owned a 5-speed. I have had the best experience with the shop with trustworthiness, prompt service and fitting me in if urgent situation, friendly advice.

SM
Steve M.
Naperville, IL
Subaru Outback
Verified Customer
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02/09/2019
Honest
Very honest employees there. Took my car in for service based on an email from my fleet company. Becker found nothing wrong with the car. This was a case where other mechanics could have taken advantage of the situation. Moving forward they will have my business.

JF
Jack F.
Naperville, IL
Ford Explorer
Verified Customer
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02/08/2019
1996 Ford Explorer
Serviced handled very well and a good inspection included

JE
Jay E.
Champaign, IL
Lexus ES 350
Verified Customer
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02/08/2019
Outstanding Service!
The work on my car was done in a timely fashion and they clearly explained all the issues. They are very professional and their prices are more than reasonable. I would highly recommend this place!

Verified Customer
Naperville, IL
Volkswagen Passat
Verified Customer
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02/07/2019
Honest, reasonable and consistent
If you’re looking for great service and a fair price please visit Becker’s. I’ve lived in Naperville for over 13 years, I started going to Becker’s maybe 10 years ago and never turned back... they’ve serviced 3 or 4 cars for me and I’ve been satisfied every single time. The honesty and consistency keeps me, we need more businesses like this.

RS
Rod S.
Naperville, IL
Lexus RX 350
Verified Customer
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02/07/2019
Emergency repair
I've always had good luck here. Serviced my car in a time or emergency. And did it correctly as far as I can tell.

ST
Shelon T.
Naperville, IL
Porsche Cayenne
Verified Customer
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02/05/2019 Category: Service
Shelon said she appreciated the business, she didn't have to wait and they gave her a good recommendation for a towing service.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Illinois
Jeep Grand Cherokee
Verified Customer
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02/05/2019 Category: Service
Mark said the staff was responsive, and quick. The service was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Naperville, IL
Volvo XC70
Verified Customer
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01/29/2019
Service, service, service!!!
These folks know the meaning of excellent customer service!

BB
Brooke B.
Naperville, IL
Ford Flex
Verified Customer
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01/24/2019
Always a pleasure.
Always a pleasure at Becker. Their service is top notch and gives me peace of mind knowing they're there when we need them.

BG
Boyce G.
Naperville, IL
Honda Pilot
Verified Customer
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01/12/2019 Category: Service
Boyce said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DF
Dorothy F.
Countryside, IL
Ford Explorer
Verified Customer
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01/12/2019 Category: Service
Dorothy said this business's staff is always pleasant to work with and they were honest about the work her vehicle needed.
This review was collected via phone interview by Customer Research Inc.

WW
Wendy W.
Naperville, IL
Toyota Sienna
Verified Customer
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01/11/2019
I really trust these guys
As a single mom, I especially apprecitate that I can count on the men at Becker to be honest with me when they tell me what my car needs repaired and what it doesn't.

BS
Brian S.
Naperville, IL
Ford Escape
Verified Customer
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01/11/2019
GREAT SERVICE
Very professional and thorough. They can always be trusted with our vehicles.

AP
Antoinette P.
Naperville, IL
Mercury Sable
Verified Customer
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01/08/2019 Category: Service
Antoinette said that she was satisfied with her visit, her vehicle runs well, and that the staff is very nice and pleasant. She mentioned she's never had any trouble with her vehicle after taking it to the business.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
Wheaton, IL
Ford Taurus
Verified Customer
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01/06/2019
Veteran Customer
Fast Service Always credible

RB
Rhonda B.
Naperville, IL
Nissan Frontier 4WD
Verified Customer
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01/05/2019
First time customer
I just moved from Oregon, and was dreading finding a new mechanic.
I had not planned on needing anyone for awhile, but my truck started leaking oil.
The guys at Becker found what was wrong and fixed it in one day, plus some other things.
Shout out to Sam who treated me as an equal, as a woman. That alone is worth me going back to Becker and keeping them as my go to guys.

Displaying Review 1 - 20 of 247 in total