Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1128 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


BB
BRAD B.
Columbia, MO
Toyota Camry
Verified Customer
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01/14/2019
Textbook service and communication!!
Hands down the best service and communication, I have ever received from an auto repair shop!! They actually listen to you,and then explain what’s going on so you understand it! This type of place just seems so rare these days! You just feel good about the whole process!
They CARE about there customers👍👍

HE
HOWARD E.
Holts Summit, MO
Buick LaCrosse
Verified Customer
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01/13/2019
Excellent as usual
Thanks for all you do.

Verified Customer
Jefferson City, MO
Jeep Grand Cherokee
Verified Customer
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01/11/2019
Great people
Always attentive to our needs, point out furture service needed to keep our carts on the road

RR
RON R.
Jefferson City, MO
Honda Pilot
Verified Customer
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01/10/2019
Pickup steering and headlight adjustment.
Good communication with the customer about the work required, the cost, the completion time, any associated service recommendations and prior notification of any changes to the plan.

JH
James H.
Jefferson City, MO
Dodge Caravan
Verified Customer
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01/10/2019 Category: Service
Spoke with Nadine. She said they are knowledgeable, very courteous, and can understand how they feel
This review was collected via phone interview by Customer Research Inc.

DO
Devin O.
Lohman, MO
Dodge Avenger
Verified Customer
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01/10/2019 Category: Service
Devin said that the place was quite friendly, professional and they took the time to do the job right the first time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jefferson City, MO
Chevrolet Cruze
Verified Customer
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01/09/2019
👍
Great service and people

Verified Customer
Jefferson City, MO
Chevrolet Equinox
Verified Customer
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01/08/2019
Great People and Service
Always timely and fair.

SI
SANDY I.
Linn, MO
Honda Accord Wgn
Verified Customer
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01/05/2019
About my 97 honda
Very satisfied with their work as always. I don't go anywhere else. I've been coming there for years.

Verified Customer
Jefferson City, MO
Dodge Grand Caravan
Verified Customer
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01/03/2019
Friendly service and reasonable price
Excellent service and they are friendly to the customers because nobody likes being without their vehicle....

JF
JUDITH F.
Jefferson City, MO
Ford Escape
Verified Customer
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12/31/2018
Customer Convenience
I was very impressed that my time as the customer was so well respected. One of the young mechanics took the time to return me to my home while my tire was repaired. He also returned to my home later to give me a ride back to the shop to pick up my vehicle. Being able to wait at home saved me money as I was able to eat lunch in my own home and do some household chores while waiting for my vehicle repair. The young man, Austin, who chauffeured me from and back to the Auto Shop was friendly and polite. I am very pleased and impressed by the service I received and would highly recommend this business to anyone needing vehicle repair.

DS
DEBRA S.
Jefferson City, MO
Chevrolet TrailBlazer
Verified Customer
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12/30/2018
Good service
Always polite, takes time to explain problems and options, works with customer's schedule as much as possible, thorough.

CM
CANDY M.
Centertown, MO
MINI Cooper Coupe
Verified Customer
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12/29/2018
The work is always well done.
I ended up buying the Mini that you inspected and I got them to throw in 2 new front tires. Thanks for your help.
Candy McClure

TF
Tonya F.
California, MO
Chrysler 200
Verified Customer
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12/29/2018 Category: Service
Spoke with Mike. He said the service was good.
This review was collected via phone interview by Customer Research Inc.

JO
JAMES O.
Jefferson City, MO
Chevrolet Malibu
Verified Customer
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12/28/2018
Trust
This place can be trusted. No need to worry about recommendations for unneeded service. Not gonna happen here. Good place to go if you don’t know about the workings of cars and just need to trust someone to take care of your suv truck or car.

DC
DAN C.
Jefferson City, MO
Dodge Pickup
Verified Customer
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12/27/2018
Fast and friendly service.
After discovering a puddle of antifreeze in my driveway I realized my need for a water pump. Danny was able to get me in the day after Christmas with no problem and it cost less than I anticipated. Clean and professional business. Highly recommend.

SO
SARA O.
Holts Summit, MO
Dodge Grand Caravan
Verified Customer
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12/22/2018
Excellent service!
We had The Auto Shop check out a potential vehicle we were looking at to purchase. The technician who performed the check was very knowledgeable, friendly, and thorough. He was able to identify the cause of a potential concern and answer all of my questions.

As usual Danny and Kelly were great and provided personalable service. They fit us in last minute and have a very comfortable waiting area that occupied our children with toys, snacks, and drinks! We love the Auto Shop!

JL
JOYCE L.
Jefferson City, MO
Honda CR-V
Verified Customer
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12/21/2018
Friendly and trustworthy.
Professional. They know what they are doing. Very personable. Honest. Only do what is needed to be done Trustworthy. You will never be disappointed.

JH
JASON H.
Jefferson City, MO
Honda Civic Cpe
Verified Customer
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12/21/2018
Thanks!
Car was in for a minor repair. It was covered by warranty. Thanks for the quick service. They will do it right!

Verified Customer
Jefferson City, MO
Honda Civic Sdn
Verified Customer
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12/18/2018
friendly quality service
I was sure I would have to purchase a new car. But thanks to the Auto Shop, the problem I was having was resolved and my vehicle saved.