Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1109 Reviews

99% Would Recommend
Latest Review about 11 hours ago

Reviews


Verified Customer
Jefferson City, MO
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
friendly quality service
I was sure I would have to purchase a new car. But thanks to the Auto Shop, the problem I was having was resolved and my vehicle saved.

JN
JASON N.
Jefferson City, MO
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Amazing people and service
Danny and Kelly know how to make customers feel at home, all while taking care of your vehicle. Trustworthy and kind, considerate and best of all FAST!

AB
ADAM B.
Jefferson City, MO
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Quick and quality work!
Brought my truck in with engine problems, explained the symptoms to the nice lady up front, she let me know that’s she’s get back with me the next day, gentleman out side offered me a ride home if I needed it. Called me back the next day and told me what the issue was, and gave me an estimate. Only after I gave them the okay, they started working. My truck was fixed the very next day! They once again offered if I needed a ride to the shop, upon getting there they explained everything, showed me the bad part, and even offered to let me talk to the technician. After a miscommunication over the phone, which was my fault, they waived the price of that item. Overall great experience. I’ve never been to a shop that has got me in and out in 2 day!

CM
CAROLYN M.
Jefferson City, MO
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Oil only
Routine oil change and they got me in the day I called!

Verified Customer
Jefferson City, MO
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Friendly, upfront, and fast!
They were very friendly when setting up the appointment. Called me prior to completing any work to tell me issues and approximate costs involved. Had back the same day. Will for sure return!

DS
DAVID S.
Jefferson City, MO
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Bad brakes
Very accurate estimate. Nice explanation of work done.

NC
NICK C.
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great Customer Service
My experience was wonderful. I will be using The auto shop to repair my vehicle

DS
DARLA S.
Jefferson City, MO
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
over the top hospitality
I felt they went out of their way to serve me from equipping me with wi-fi to making coffee to offering a beverage from
the fridge and getting me in and out quickly.
I will be back for sure! And send anybody I know!

Verified Customer
Jefferson City, MO
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Awesome!
The quality of care and service I feel our cars get at the Auto Shop is outstanding, and the friendly staff are fantastc. They make the experience very pleasant. Thanks, and never change!

Verified Customer
Jefferson City, MO
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Friendly, and helpful!
Always helpful in a timely manner. The friendly smiles are greatly appreciated.

GW
GENE W.
Jefferson City, MO
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
professional, reliable, and friendly service
Customer service is tops at The Auto Shop. You'll leave feeling good about the work performed and the people you did business with.

CM
CAROLYN M.
Jefferson City, MO
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Oil change
Routine oil change. Appointment made easily and quick diagnostic for travel made. All is well.

CW
Craig W.
Hartsburg, MO
Jaguar XJ6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Craig said the employees completed the requested service.
This review was collected via phone interview by Customer Research Inc.

RM
RIKI M.
Jefferson City, MO
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
They are always easy to work with
Everytime I take my cars in for work they are always real easy to talk to and work with. They have someone that can drive me to work and pick me up also.

DS
DEBBIE S.
Jefferson City, MO
Chrysler Concorde
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
2004 Chrysler Concorde/ \Debra Smith
I am very pleased with the service I receive at The Auto Shop, I feel I can trust them with the maintenance of my vehicle. Thank You!

ES
ELSIE S.
Linn, MO
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Fast & friendly
I had great service n was treated with respect and didn't treat me like most places because I'm a female. Thanks for the fast and friendly service.

VW
VERNON W.
Jefferson City, MO
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
oil change
the work was done in shortest time possible and did with your most personel
attention ,as if work own your own car was being done.
Short time,, fine work,, and and great attention to details.
GREAT WORK AS ALWAYS !

ES
EDWARD S.
Belleville, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Great Service
The Service here is excellent, I attend school here and they have been so nice to me.

BH
BILL H.
Jefferson City, MO
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Great people, Great service
Always the best service in town, Fair and issues with your car are explained very well

HE
HOWARD E.
Holts Summit, MO
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Auto Shop has excellent service
Well done!!! Very courteous, even gave me a ride home.