Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

216 Reviews

100% Would Recommend
97% Business Response
Latest Review 2 days ago

Reviews


LV
Lance V.
Olive Branch, MS
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Great, Trustworthy Service
They are very honest and knowledgeable anytime I have a question about services or repairs! I always feel they have my best interest when I have services complete.
Lindsay S. from BB's Euromotors responded on 02/01/2018

Hi Lance! Thanks so much for taking the time to leave us a review. We appreciate your business! Please let us know if we can be of further assistance and have a great day!


JC
James C.
Olive Branch, MS
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
James said the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 02/08/2018

Hi James! Thanks so much for taking the time to leave us a review. We appreciate your business! Have a great day and let us know if we can help in the future!


FM
Frieda M.
Southaven, MS
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018
Great Experience!
Excellent service and customer service. Beginning with Terri, she is the face of the business and she is the best, certainly an asset, warm, friendly and very knowledgeable. The repairs made to my BMW literally made all the difference, it runs better than ever! The prices are fair and reasonable, and the mechanics are obviously well qualified and certified to diagnose and repair. If you’re wondering if this is the right place for you BMW or Mercedes, believe me it is. They’re the best. Don’t hesitate.
Lindsay S. from BB's Euromotors responded on 01/22/2018

Hi Frieda! Thank you so much for your kind words. We appreciate your business and are happy to have helped. Please let us know if we can be of assistance in the future and have a great day!


SG
Selma G.
Memphis, TN
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Selma said this business was quick letting her know what was going on with her vehicle. They fixed it for the price she could afford.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 01/22/2018

Hi Selma! Thanks so much for giving us a review. We appreciate your business. Please let us know if we can be of assistance in the future and have a great day!


SN
Sabrina N.
Olive Branch, MS
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Welcome Center Staff
You guys have such a great and welcoming atmosphere. Thanks for always being so nice even when they call to explain what's wrong with your vehicle. Amazing experience!
Lindsay S. from BB's Euromotors responded on 01/19/2018

Hi Sabrina! Thanks so much for taking the time to leave us a review. We appreciate your business! Have a great day and let us know if we can ever be of further assistance.


AG
Anita G.
Memphis, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Their customer service
They tell you the problem and try to fix it as cheap as possible
Lindsay S. from BB's Euromotors responded on 01/02/2018

Hi Anita! Thanks so much for taking the time to leave us a review. We appreciate your business. Please let us know if we can be of further assistance and Happy New Year!


SB
Stan B.
Memphis, TN
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Friendly atmosphere and good customer service
From the moment you walk in the door, you feel welcomed. Clean building and very professional people.
Lindsay S. from BB's Euromotors responded on 01/02/2018

Hi Stan! Thanks so much for taking the time to leave us a review. We appreciate your business. Please let us know if we can be of further assistance and Happy New Year!


AK
Aryo K.
Collierville, TN
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2017
Great service / detailed breakdown of work
It was a great experience. The detail explanation and option are greatly appreciated.
Lindsay S. from BB's Euromotors responded on 12/26/2017

Hi Aryo! Thanks so much for taking the time to leave us a review. We appreciate your business! Let us know if we can be of further assistance and have a great day!


CH
Crystal H.
Memphis, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017
Excellent Service and Excellent Customer Service!!!!!
This was my first time going to BB's Euromotors. This is also my first BMW, so I would highly recommend this place because they are certified. On my way back from West, MS, I ended up getting stranded in Batesville, MS and had to have the car towed because my radiator hose burst. My cousin and church member recommended that I have it towed to BB's Euromotors and it was the best decision I ever made. Terri and Bryan provided me with excellent customer service from the time my car was towed to the establishment to the time I picked it up. Although my vehicle ended up needing additional repairs: (the upper and lower radiator hose, water pump, thermostat, and radiator), they were extremely patient with me regarding my situation and made me feel very welcome. The cost of labor and repairs were way cheaper than the dealership cost. I will definitely be back to BB's Euromotors and highly recommend them to anyone who has an European vehicle (BMW, Mercedes, etc.). My car runs waaaayyyy better than it did before. They are the best!!!!!
Crystal E. Harper, Memphis, TN
Lindsay S. from BB's Euromotors responded on 12/21/2017

Hi Crystal! Thank you so much for the wonderful review! We greatly appreciate your kind words! We are glad we could help you get back on the road. Let us know if we can be of further assistance and Happy Holidays!!


JH
Jim H.
Germantown, TN
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Jim said he was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 01/19/2018

Hi Jim! Thanks for the positive review. We appreciate your business! Have a great day!


JB
Jerry M B.
Olive Branch, MS
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017
Friendly & really helps with ur problem
I've had my car there two different times in the last month & both time I had a great experience . They were very direct with what was wrong & how to handle the problem. I was very satified with there work & would recommend them.
Lindsay S. from BB's Euromotors responded on 12/21/2017

Hi Jerry! Thanks so much for the kind review! We appreciate you taking the time to recommend us. Please let us know if we can be of further assistance and Happy Holidays!!


LH
Leo H.
Memphis, TN
BMW 135i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017
Great service
Always take good care of me. They are very flexible in regards to pick up and drop off times. They do a great job explaining issues and offering flexible solutions. Prices for BMW and Mercedes service is reasonable especially compared to Memphis.
Lindsay S. from BB's Euromotors responded on 12/11/2017

Hi Leo! Thanks so much for taking the time to leave us a review. We appreciate your busines. Please let us know if we can be of further assistance! Have a great day!


WN
William F N.
Olive Branch, MS
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017
See below
As always I have experienced a high degree of value. From my pleasant dealings with Teri and everyone I can in contact with. The service performed was explained clearly and done very well. So glad I found you all.
Bill Nelson
901 482 0034
wne8936823@aol.com
Lindsay S. from BB's Euromotors responded on 12/04/2017

Hi! Thanks for taking the time to leave us a review! We really appreciate it! If we can be of further assistance please let us know. Thanks again and have a great day!


PC
Patrina C.
Southaven, MS
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
Great Service
This was my second visit to BB’s to have services done on my 328. Their prices are so much more reasonable than the dealer and the service along with customer service is excellent. I haven’t had any issues with repairs I’ve had done. I’m so glad that I have a great option for keeping my car in great running condition.
Lindsay S. from BB's Euromotors responded on 12/01/2017

Hi Patrina! Thanks so much for taking the time to leave us a review! We appreciate your business and your kind comments. Please let us know if we can be of further assistance and have a great day!


RP
Reitta P.
Olive Branch, MS
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Reitta said the staff does good work and they have good service. She likes the people. Terry is excellent.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 12/07/2017

Thank you Reitta for the kind words! We appreciate your business. If we can be of further assistance please let us know. Have a great day!


CB
C.E. B.
Memphis, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017
Brooks BMW
The friendly and efficient work performed
Lindsay S. from BB's Euromotors responded on 11/29/2017

Hi! Thanks for leaving us a review. We appreciate your time and business! Let us know if we can be of further assistance and have a great day!