Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

215 Reviews

100% Would Recommend
98% Business Response
Latest Review 2 days ago

Reviews


JS
Jim S.
Horn Lake, MS
BMW 3 Series
Verified Customer
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04/12/2019
Great Shop!
This is my second visit. They changed the oil, new headlight, air filter, flushed the brakes, coil packs, spark plugs and rotated the tires. This is a good shop. I'm not use to someone else working on my car, but I'm not able to right now. Very satisfied with the work. Oh yeah, Terry is awesome!!
Lindsay S. from BB's Euromotors responded on 04/12/2019

Hi Jim! Thanks so much for taking the time to leave us a review. We appreciate your business. Let us know if we can be of assistance in the future, and have a great day!


GW
Gregory W.
Memphis, TN
BMW 5 Series
Verified Customer
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04/11/2019
Bimmer
Great experience! Better than the previous shop we dealt with. I will def recommend this company. They are really nice people and very helpful. I will be back for more maintenance work. Thanks guys! Oh and not to mention they washed my car for free!
Lindsay S. from BB's Euromotors responded on 04/12/2019

Hi Gregory! Thanks so much for taking the time to leave us a review. We appreciate your business. Please let us know if we can help in the future, and have a great day!


JS
Janice S.
Olive Branch, MS
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Janice Smith-Farmer
The customer service was wonderful and my car was repaired in two hours at a very reasonable price. I will bring my car there for future service. I highly recommend them.
Lindsay S. from BB's Euromotors responded on 04/11/2019

Hi Janice! Thank you so much for taking the time to leave us a review. We appreciate your business! Let us know if we can be of assistance in the future, and have a great day!


RL
Roosevelt L.
Memphis, TN
BMW 745Li
Verified Customer
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04/10/2019
It’s all about Terry
BB’s , is such a wonderful company!!! I would recommend them to any and everybody!! The major part of the company that I just LOVE is Terry she is just wonderful, their staff as a whole is professional and courteous.⭐️⭐️⭐️⭐️⭐️
Lindsay S. from BB's Euromotors responded on 04/11/2019

Hi Roosevelt! Thanks so much for leaving us a review. We appreciate your business and your kind words! Please let us know if we can help in the future, and have a great day!


MT
Michael T.
Mississippi
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Michael said the business's staff was very knowledgeable and able to diagnose his vehicle's problems. He said the business is a perfect place to go for service and worth the wait.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 04/11/2019

Hi Michael. Thanks for taking the time to leave us a review. We appreciate your business! Let us know if we can be of assistance in the future, and have a great day!


CT
CURTIS T.
Memphis, TN
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Great staff, Techs, friendly and honest...
BB's Euromotors are top notch and i've had major and minor repairs done..never been disappointed with their work!!! I Have recommended them to friends who have had service / repairs done and they agree . They specialize in special machines and are very good at it.
Lindsay S. from BB's Euromotors responded on 04/08/2019

Hi Curtis! Thanks so much for taking the time to leave us a review. We appreciate your business. Let us know if we can help in the future, and have a great day!


JG
Jannell G.
Holly Springs, MS
BMW 128i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Jannell said that she is well satisfied with all of the services that the place provides.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 04/08/2019

Hi Jannell! Thanks so much for the 5 star review. We appreciate your business. Let us know if we can be of assistance in the future, and have a great day!


AW
Adair W.
Oxford, MS
MINI Cooper Hardtop
Verified Customer
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04/03/2019
Professional, courteous and trustworthy
I rated this business 5 out of 5 because when you call, Terry answers in a professional and focused manner. As I wait on my car to be repaired, I always find the waiting room clean and comfortable. As the phone rings off the hook with business, Terry still keeps her cool with extreme professional and friendly customer service. This company plans their dive and dives their plan, meaning you get an honest estimate up front and a realistic timeframe for repair and follow through. Everyone is approachable at BB's if you need a better understanding of what's up with your car. This is a genuine business and a jewel these days. I travel from out of town to have my car serviced here. Thanks guys!
Lindsay S. from BB's Euromotors responded on 04/04/2019

Hi Adair! Thanks so much for taking the time to leave such a kind review. We appreciate your business and are happy to hear of your experience with us. Please let us know how we can be of service in the future, and have a great day!


MT
Monique t.
Charleston, MS
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Monique said that she has always had top notch service at the place, this last visit they could not help her with her new BMW, but she loves their service and has even sent family members with BMW's there.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 03/28/2019

Hi Monique. Thank you for taking the time to leave us a review. We appreciate your business! Let us know if we can be of assistance in the future, and have a great day!


SS
Shelby S.
Southaven, MS
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Friendly and professional staff.
This was my first time using this establishment, I'm very impressed with everything I experienced, and will use them again.
Lindsay S. from BB's Euromotors responded on 03/22/2019

Hi Shelby! Thanks os much for taking the time to leave us a review. We appreciate your business. Please let us know if we can help in the future, and have a great day! 


DB
DeEtta B.
Olive Branch, MS
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Excellent service
They fixed things that the Mercedes dealership messed up. Service was exceptional.
Lindsay S. from BB's Euromotors responded on 03/21/2019

Hi DeEtta! Thanks so much for taking the time to leave us a review. We appreciate your business. Please let us know if we can help in the future, and have a great day!


Verified Customer
Hernando, MS
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Honesty
I carried my E 350 in to replace a pump . I also checked on price to do a scheduled maintenance that was coming due. The cost to do both items was half the cost of the dealer. The pump came In damaged and Teri said I would need to come back after she ordered a replacement. I would never have known that the damaged part was used . This speaks volumes in terms of honesty . I returned two days later and waited while repair was made . This is a shop that thrives on customer service.
Lindsay S. from BB's Euromotors responded on 03/14/2019

Thank you so much for taking the time to leave us such a kind review. We appreciate your business, and we are glad we could help! Please let us know if we can be of assistance in the future, and have a great day!


SD
Sam D.
Olive Branch, MS
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Sam said he went to the business for an oil change. It does very good work.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 03/21/2019

Hi Sam! Thanks so much for taking the time to leave us a review. We appreciate your business. Let us know if we can be of assistance in the future, and have a great day!


TF
Tawana F.
Olive Branch, MS
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
My go to when I have too
The staff at BB Euromotors are always polite and they do their absolute best to provide the best possible care. I recently had my car serviced and it was done in a timely fashion. They even went as far as to let me know to be on the lookout for other minor things that I may want to get repaired. One which I was very glad they did it, had I not gotten it repaired I could of been in a serious accident.
Terri is the best she provides the greatest customer service, there are so many places that provide less than positive customer service to customers, Terri should do a class and teach those skills to ohers.
Lindsay S. from BB's Euromotors responded on 03/14/2019

Hi Tawana! Thank you so much for taking the time to leave us such a kind review. We appreciate your business, and we are so glad to hear about your positive experience. Please let us know how we can help in the future, and have a great day! 


EP
Ervin P.
Olive Branch, MS
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Great Service
Great service friendly staff when my beamer needs service I will only bring it to BB's Euromotors.
Lindsay S. from BB's Euromotors responded on 03/11/2019

Hi Ervin! Thanks so much for taking the time to leave us a review. We appreciate your business. Let us know how we help in the future, and have a great day!


NE
Nekesa E.
Olive Branch, MS
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Nakesa said it was good. She said she liked how they could give her a ride home and the secretary was really nice.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 03/12/2019

Hi Nekesa! Thanks so much for leaving us a review. We appreciate your business. Please let us know if we can be of assistance in the future, and have a great day!


KS
Keisha S.
Memphis, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Customer Ser
Great Customer Service and reasonable priced. Very detailed and precise in their work. Reliable and fast repair.
Lindsay S. from BB's Euromotors responded on 02/28/2019

Hi Keisha! Thanks so much for taking the time to leave us a review. We appreciate your business. Please let us know how we can help in the future, and have a great day!


RD
Roger D.
Memphis, TN
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Roger said the staff had hospitality, were full of information, and answered all his questions. His son asked even more professional related questions and those were answered as well.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 03/04/2019

Hi Roger! Thanks so much for taking the time to leave us a review. We appreciate your business. Please let us know if we can help in the future, and have a great day!


CB
Charles B.
Olive Branch, MS
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Charles said the business provided great customer service. Terry did a tremendous job and was proactive at reaching out to him.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 02/28/2019

Hi Charles! Thank you so much for taking the time to give us a review. We appreciate your business. Let us now how we can be of assistance in the future, and have a great day!


DD
Darrell D.
Southaven, MS
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Darrell said the staff was personable but the service was pretty pricey.
This review was collected via phone interview by Customer Research Inc.
Lindsay S. from BB's Euromotors responded on 02/28/2019

Hi Darrell! Thanks for taking the time to give us a review. We appreciate your business. Let us know if we can be of assistance in the future, and have a great day!


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